Project Manager Customer Service

David R. Harris, Jr.

Mt. Holly, NJ ***** Ph: 609-***-**** E-mail: ad7oyt@r.postjobfree.com

PROFESSIONAL CAREER

*/****- */****: QuadGen, a Mastec Company – Sr Project Manager III

●Responsible for staffing, managing, training and developing a team of Field Engineers to perform Nokia/Alcatel-Lucent installation and integration work for the AT&T and T-Mobile wireless customers.

●Responsible for managing the installation and integration of the AT&T UMTS network in the E. PA/NJ/DE and NY markets.

●Responsible for managing the upgrade of the AT&T UMTS network in E. PA/NJ/DE and WABA to 4G.

●Responsible for managing the schedule and on-time deployment of 5G, LTE & UMTS NSB, carrier adds, DAS, COWs and special projects nationally across multiple AT&T and T-Mobile markets.

●Additional duties included daily customer interfacing, data entry updating the customers databases, managing the warehousing and delivery of material, managing the purchasing and logistics of tools and test equipment and managing rental and leased vehicles.

●Responsible for providing daily status, troubleshooting status and managing escalations of the projects assigned to me from construction complete through integration, optimization and launch.

10/2012-8/2013: Networkers Inc. (Ericsson) - Customer Project Manager

●Main interface with the T-Mobile Customer responsible for Antenna and Line Construction, replacing RRUs and antennas with AIR antennas, Ericsson 3000 to 6000 series cabinet modernization for the LTE, UMTS and GSM networks, LMU and GPS equipment installation and network integration from quote to close out documentation.

●Responsible for managing a team of Construction Managers, Network Implementation Managers and 3rd party Construction and Integration vendors responsible for the on time delivery of T-Mobile Modernization projects in the Philadelphia and Harrisburg, PA markets.

●Opened an office and hired Project Coordinators to help manage invoicing, profit and loss, updating internal and external project status databases, and on time delivery of projects. Also added a Warehouse Manager responsible for equipment receiving, logistics and delivery, and return of damaged and decommissioned equipment.

2/2000-10/2012: Alcatel-Lucent - Senior Project Manager

●Managed the installation and integration of the UMTS and LTE networks in the EPA and WABA markets for AT&T.

●Managed both RAN and CORE projects and met all on time delivery and launch requirements provided by the customer and all revenue requirements established by Alcatel Lucent. Managed NSB integrations, carrier adds, DAS, COWs and special projects for RAN and Power, RNC, LCP, ATM, DACS, Media Gateway, SAM and MME installations, software upgrades, conversions and integrations for CORE.

●Updated the customer’s and internal databases with forecasted and actual project milestones pertaining to construction and integration status.

4/1998-2/2000: Lucent Technologies - Field Operations Supervisor

●Lead a team of up to 30 Telecommunications Installers providing services in all areas of telecommunications transport, analog and digital switching and Power in Verizon Central Offices.

●Managed the man load requirements, schedule, payroll, team development, training, career advancement and quality requirements for multiple projects in multiple markets.

9/1996-4/1998: Lucent Technologies - Power Field Engineer

●Worked in the field with Verizon power engineers to design new power plants and upgrade existing power plants to current capacity requirements and quality standards.

●This work required working with configurators to generate quotes for equipment and services once the designs were completed.

●Met or exceeded all established revenue and margin goals set by the Power Equipment Sales Team.

David Harris, Jr., Page 2

PROFESSIONAL CAREER Continued.

9/1987-9/1996: AT&T - Senior Communications Services Technician

●Worked in Central Offices installing and integrating all types of AC and DC power plants +24 volt, -48 volt, +130 volt, +140 volt DC power plants and 120 volt, 240 volt, 480 volt AC power plants. After the installation and integration was complete transitioning the existing circuits from the old power plants to the new power plant.

●This work required construction of complex superstructure and ladder racking systems, running and securing heavy cables on multiple floors from multiple locations throughout the central office, transporting, handling and securing heavy cabinets and back-up batteries, wiring of controllers and external alarms, work on live AC and DC circuits, blueprint reading and comprehension, building code knowledge and conforming to Verizon quality and safety standards.

CERTIFICATE AND LICENSE

Stevens Institute Certificate in Professional Program Management

Stevens Institute Master's Certificate in Professional Program Management

Alcatel-Lucent LTE certification

OSHA 30-Hour Construction Safety and Health Certificate

T-Mobile GC Academy Construction Certificate

T-Mobile GC Academy Nokia Integration Training – (IXR-e included) Certificate

NJ Life Producer License

CT Life Producer License

EDUCATION

Rutgers University, New Brunswick, NJ: 1980-1981 Course of studies; pre-Engineering

Burlington Burlington County College, Pemberton, NJ: 1983 Honors graduate, Associate of Applied Sciences Degree in Electronics Technology, maintained 3.5 GPA.

Cabrini College, Radnor, PA: 1995 Honors graduate (Cum Laude), Bachelor of Arts Degree in Organizational

Management, maintained 3.65 GPA.

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