Customer Service Materials Handling

DIANTE BRUMSKIN

ad7ndd@r.postjobfree.com / 443-***-****

Salisbury, MD 21801

SUMMARY

I am a well rounded person with every intention of being an asset to your company. I've worked in a few fields and my customer service has given me an acute social savvy. I'm more than willing to learn and lead to the beat of my ability and look forward to uplifting those around me in our ventures. SKILLS

Materials handling and transport

Packing expertise

Invoice verification

Wrapping and boxing

Freight labeling

Able to lift up to 200 pounds

Careful handling

Forklift certified

Inventory organization

Shipping and receiving

EXPERIENCE

Mover / A Moving Xperience - Fruitland, MD 04/2016 - Current Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.

Followed customer instructions about placement of items and special considerations for handling. Secured items in truck by strapping over protective padding. Braced, padded and supported shipments to prevent shifting and damage. Inspected [Number] packages per shift to determine any product or package damage. Protected items by wrapping in cling film, padded moving blankets and tape. Protected company inventory by maintaining and organizing storage areas. Supervised a 5 man crew

Deli Associate /Stocker Associate / Walmart - Fruitland, MD 08/2017 - 03/2021 Stocker

Received new inventory and rotated stock by dates to keep items fresh and usable. Followed recipes and customer requests to prepare high-quality, delicious meals. Made orders by slicing, weighing, packaging and pricing meats and cheeses. Cleaned utensils, dishes and glasses for customer use. Organized ingredients and restocked supplies to prepare for busy periods. Stayed calm and professional in all situations and resolved conflicts to customer satisfaction. Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Documented and entered special orders for event catering and party trays using [Software]. Updated displays, cases and other customer-facing areas to increase sales of special items. Cross-trained in other kitchen positions to support team and meet customer needs. Worked with customers placing large or specialized orders, providing samples and recommendations and DB

responding to requests.

Stored perishable food items in freezer or refrigerator to protect food from spoilage. Created aesthetically pleasing food arrangements for special orders and party trays. Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury. Closely adhered to food safety and sanitation procedures established by company and regulatory agencies. Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently. Communicated effectively with deli counter customers to answer questions and make recommendations. Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices. EDUCATION AND TRAINING

Parkside Highschool - Salisbury, MD 06/2004

High School Diploma

Wor Wic Community College - Salisbury, MD

Some College (No Degree): Computer Design

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