Project Management Scrum Master

Name: Enock Nyarko

Telephone: +1-210-***-****

Professional Summary

Comes from IT background with 15years experience and is currently in the market for new career progression. Extensive experience in Project Management. Well balanced understanding of business relationships and Subject Matter in different business domains and requirements. Worked for financial and technical solutions and helped the team at all levels. Knowledge of Software Development Life Cycle (SDLC) and a thorough understanding of its phases like Requirements, Analysis, Design, Development and Testing. Experience in business requirement elicitation/gathering techniques like interviewing, focus groups (discovery session), conducting Joint Application Discussions (JAD), project meetings, reviews, walkthroughs and coordinating technical and managerial teams in the environment of project methodologies like waterfall and agile expertise in writing functional specifications and managing detailed and complex business requirement. Experienced in Requirement Analysis, Data Analysis and Test Analysis. Handful experience with tools like Quality Centre, Jira, Confluence and MS office suite with good technical and business acumen, problem solving skills and presentation skills. Results and solutions-driven with demonstrated excellence in professional ethics, interpersonal and communication skills. Proven ability to multi-tasks and handle multiple tasks/work concurrently and ability to coordinate and communicate across teams. Very comfortable interacting with different stakeholders like business (client), scrum master, developers, testers, and end users and ability to understand and translate business requirement in a manner everyone can understand. Experience reviewing, making changes, document and maintaining workflows. Well experience in the creation of Test Strategy, Test Plan and Test Cases from the requirement document. Experience reviewing defects, bugs and interacting with developers to fix errors. Competent in coordination of defect reporting and monitoring the status using Jira and Quality Centre. Ms Excel, Ms PowerPoint, Ms Visio, Ms Project, Outlook, Sharepoint for requirement management, UAT, design, documentation, project management, data extract, flow diagrams and presentation. Ability to work individually and in team coordinating and resolve issue with team SME’s and stakeholders.

Skills

Methodologies: Agile, Scrum and Waterfall

Project management tools: Ms Project, Prince 2 and PMBOK

Programming Language: Java

Ms-Office tools: excel, word, visio, and access.

Operating system: windows and unix

QA Testing: test plan and test case creation, defect login, closing, report and managing.

Toolset: Jira, Quality Control and Confluence

Automation: UFT and Selenium

Database: Ms-SQL, ETL and Data Warehousing

Management: DSR, WSR, Monthly status report, audit schedules, billing calculations

Other: Sharepoint, Banking

Work History

January 2019 – July 2024: Business Analyst - Standard Bank of South Africa

Prioritize and Plan work activities within the Team:

Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.

Identify user journeys which map out how a user will go through the system.

Work ahead of the team to get clarity on some (not all) requirements before the next iteration.

Create relevant user stories.

Collaborate with cross-functional teams comprised of product management, User Experience (UX), technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements.

Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.

Provide the Product Owner with key information for prioritization and estimation.

Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).

Obtain sign off during iteration review sessions.

Manage the stories (in JIRA), ensuring that all requirements are loaded as stories, ensuring the stories are assigned to epics.

Support showcasing stories to stakeholders.

Work very closely with user experience team to ensure that processes, wireframes, and content are optimally intuitive to end-users.

Manage the Backlog for the Team:

Ensure that the activities needed to fulfil each item in the backlog are identified, outlined, and prioritized before the next sprint.

Identify missing requirements.

Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.

Clarify any ambiguity until it is understood by the team.

Review user stories with the Product Owner with a strategic point of view.

Capture and keep the business and data rules up to date.

Ensure that where stories are blocked, these stories are prioritized to other iterations and new stories identified to replace them in the current iteration.

Deliver test cases for system:

Work with users to develop acceptance criteria or test cases for the system.

Produce acceptance tests from acceptance criteria.

Provide regular feedback by testing the deliverables against a user story’s acceptance criteria.

Provide regular feedback by validating that the product meets the business goals.

Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenarios.

Collaborate with the team to deliver on backlog:

Perform tester, scrum master and facilitator etc. functions for project standups meetings.

Create a shared understanding of what the product is supposed to do.

Collaborate with the rest of the team to ensure that stories are delivered effectively, and quality standards are adhered to.

Collaborate with developers, testers, and user experience team to ensure that they are engaged ‘in the work’ to understand business context.

January 2011 – December 2018 – Test Analyst - Standard Bank of South Africa

Planning and Organising

agreed with the feature team, the correct planning of test scenarios and acceptance tests and test criteria using the available artefacts (FSS/TSS/Change notes/User Stories/Epics).

Participate in estimation of User Stories during iteration planning.

identify complex, risky, negative, and positive test scenarios.

Test data requirements are provided during grooming session and is prepared such that it should be ready in time for the developers/ testers.

Desk checks with BA’s, Developer’s, Infrastructure and UX’s team should be adhered too and should not hesitate to raise any issues.

Test notes to be logged on file repository platform such as Confluence.

Ensure all acceptance scenarios are scripted.

QA Deliver and Support

Prepare Data requirements and ensure data availability for Test case execution. The focus on three types of data: test specific, test reference data to support scenario, application reference data which is needed for the application to start.

Collaborate in Demo/Pilot to ensure that all the test scenarios have been catered and plan for exploratory testing which can be conducted over and above the automated unit and functional tests.

Ensure that Integration testing is conducted to ensure that the product works end-to-end. Use of additional testing such as exploratory testing should be conducted to facilitate this.

Ensure that the necessary test stubs and drivers are created with the assistance from the Developers to facilitate test execution where applicable.

Ensure that the necessary test stubs and drivers are created with the assistance from the Developers to facilitate test execution where applicable.

All defects associated with the test cases are raised timeously within the test environment and should be investigated to the point where the impacted downstream system has been established and assigned to correct development resource. Defect SLA’s per priority must be set up and agreed.

JIRA / Management Tool should be utilized to keep a track of the tasks assigned to the QA and dashboards should be created to track the desired metrics for quality with the help of Iteration Manager.

Execution / Velocity targets / Lead time targets as determined by the Iteration Manager are achieved for each iteration/sprint. Any risks should be notified to the Iteration Manager and documented in Confluence for team’s reference.

Ensure scripts and regression testing are executed.

Reporting & Preparation of Analytics

Execution and reporting targets are met.

Attend other meetings (Inception, Iteration Planning Meeting, Grooming, retrofit session, Defect meetings, and Daily SCRUMS (Stand-ups).

January 2009 – December 2010 - Data Analyst – Standard Bank of South Africa

Sourcing and providing accurate data reports, data analysis and business intelligence products to meet stakeholder requirements and support the operational decision making of the organisation.

Acquiring data from primary or secondary data sources and maintaining databases.

Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.

Extract data from databases and data warehouses for reporting and to facilitate sharing between multiple data systems.

Perform daily, weekly, and monthly data extraction.

January 2006 – December 2007 - SAP Application Support – City of Cape Town

Responsible for handling rates and billing application support to the users.

Reacting to and taking appropriate action to resolve problems and change requests.

Recording, routing, and monitoring all reported problems and change requests.

Liaising with other fix groups and central support organisations within the company.

Taking ownership of problems and change requests reported by users, through to resolution.

Adhering to documented Company escalation processes.

Manage general queries in a timely and professional manner

Education

Bachelor of Commerce: Management and Information Systems

Bachelor of Commerce Honors: Informatics

Certificate: Software Testing Practice

Certificate: Business Analysis

Certificate: Safe Agilist

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