Information Technology Officer

JOHN RAYMOND R. RENDON

March **** - Present

Information Technology Officer

• Created scripts to automate processes related to system administration tasks.

• Implemented and managed IT policies to ensure compliance with industry standards.

• Ensured proper functioning of all IT equipment by performing regular tests.

• Provided guidance to junior staff members regarding daily IT operations.

• Conducted troubleshooting activities to identify root cause of system issues.

• Generated reports on system status and usage trends for management review.

• Resolved technical problems through remote access or on-site visits in a timely manner.

• Established procedures for data backup and archiving in accordance with security protocols.

• Performed system maintenance tasks such as patching and upgrading software.

• Configured networks to enable communication between multiple locations.

• Managed the installation of new hardware and software systems.

• Developed organizational tech capabilities by targeting specialized talent for addressing new tasks.

February 2023 - February 2024

Computer Operator

• Installed and maintained computer software applications and operating systems.

• Operated computer systems to input and retrieve data in accordance with established protocols.

• Installed software updates on a regular basis for optimal operation of the computers.

• Created and maintained reports on computer operations.

• Assisted in training other personnel in the use of computer systems and applications.

• Updated computer software and hardware components to the latest version.

• Documented procedures for system maintenance, upgrades, and installation of new hardware and software components.

• Preserved client confidence and protected operations by keeping information confidential.

• Provided technical assistance to computer users, troubleshooting and resolving hardware and software issues.

• Implemented security measures to safeguard systems and data from unauthorized access.

• Followed security protocols during all operational tasks to minimize security risks.

• Granted and revoked user access privileges based on assigned roles and security protocols.

• Managed multiple projects simultaneously while meeting deadlines and expectations.

• Identified and resolved system issues promptly to minimize downtime and data loss.

• Maintained clear and concise documentation for efficient troubleshooting and training purposes.

OBJECTIVE

Adept Information Technology Officer

with a proven track record at Miguel O.

Cabrera Sr. Memorial Hospital, excelling

in technical consulting and team

building. Spearheaded automation

scripts and IT policy implementation,

enhancing operational efficiency and

compliance. Renowned for problem-

solving aptitude and IT infrastructure

proficiency, significantly improving

system reliability and team performance.

CERTIFICATION

• Professional Training in Systems Administration

• Quantum Geographic Information System

• CYBERSECURITY AWARENESS

• Standard First Aid Training Course

• Resource Mapping for Critical Infrastracture

• Basic Customer Service

SKILLS

• Technical consulting

• Business Intelligence

• Problem-solving aptitude

• Team building

• IT Governance

• Project Planning

• Operational Reporting

• IT infrastructure proficiency

• Problem-Solving

• IT Infrastructure

TECHNICAL DEPARTMENTS / IT POSITION

Experience

EDUCATION

APRIL 2020

BACHELOR OF SCIENCE

(B.S.) IN COMPUTER SCIENCE

TAGUM CITY COLLEGE OF SCIENCE

AND TECHNOLOGY FOUND, TAGUM

CITY, PHILIPPINES

April 2010

Diploma in Information Technology

System Technology Institute, Davao City,

Philippines

LANGUAGE

• English (Beginner)

• Filipino

• Bisaya

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