Customer Service Dining Room

VISA

SKILLS

Hostess Expertise

Excellent Communication

Customer Service Skill

Hospitality

Interpersonal Skills,

Table Service

Problem Solving

Well organized

‘Time Management

Team Player

Mutt tasking

Friendliness & Positivity

LANGUAGE

ENCUSH ———

ARABIC ne

¢ FRENCH 9 ee

CHIRANI MALIKA

HOSTESS / CUSTOMER SERVICE

Energetic and Passionate Hostess / Customer Service professional with

9+ years of experience in Hospitality Industry. Skilled in customer

service, hospitality, multi-tasking and team player. Proven record of

providing excellent service and ensuring the patrons are happy and

satisfied with the service. Seeking an oppertunity as Hostess /Customer

Service.

EXPERIENCE

MOSGOUF LONDON RESTAURANT, February 2019-2021

HOSTESS Jumairah -Dubai

MORROCAN RESTAURANT, Zuin Bezef Abu Hill

HOSTESS / WAITRESS April 2021-2023

MARIOTT HOTEL, Algeria septembre 2015-2019 Algeria

HOSTESS

+ Kabana restaurant and coffée jully

2023-2024 Hostess Jumairah -Dubai

+ Traditional cake training in marriott Hotel

AREA OF EXPERTISE

+ Greeting guests as they enter, and putting them on a waiting list

as necessary.

+ Providing guests with menus and answering any initial questions.

* Seating guests at tables or in waiting areas.

* Assigning guests to tables they prefer, while keeping table

rotation in mind so that servers receive the right number of

customers.

+ Engaging with guests to ensure they're happy with food and

service.

+ Responding to complaints and helping to resolve them.

+ Answering phone calls, taking reservations and answering

questions,

+ Good knowladge of the menu.

+ Helping out with other work in the restaurant as needed,

+ Protect establishment and customers by adhering to sanitation,

safety policies

+ Help dining room staff by setting and clearing tables; replenishing

water; serving beverages

* Issue dining charges by verifying orders; calculating taxes;

totaling bill for to-go orders

EDUCATION

* Diploma in Tourism é& Hotel

Certificate as the best hostess in the restaurant marriott Hotel

Contact this candidate