Teresa Ann Ziats
*** ***** ******, **. *******, MO 63301
PERSONAL PROFILE
Excellent analytical, written and oral communication skills
Strong work ethics
Highly organized, ability to multi-task in a fast- paced environment
Reliable, able to work overtime, nights and weekends
Always friendly and upbeat. I have no problems starting conversations, being nice and helpful to all.
PROFESSIONAL EXPERIENCE
Medical Office Payment Processor
• Process payments from Medicare, Medicaid and Commercial Insurance companies
Medical Insurance Verifier
• Responsible for verifying all new patients medical insurance plans. Running Medicare reports,
Cross trained to help the authorization department.
• Experienced in training new employees in their job duties.
• Answered high volume incoming calls and made outgoing calls to negotiate payment arrangements to resolve delinquency problems.
•Researched missing and misposted payments from cancelled checks and customers’ accounts.
• Create spreadsheets and graphs to report month to date financial updates.
WORK HISTORY
Worked a 2nd job while at SSM Homecare 12312 olive blvd stl 63141
Espino’s Restaurant Chesterfield MO 06/2018-12/2023 17409 chesterfield airport rd chesterfield 63005
Walmart Supercenter – St. Charles 09/2016 to 06/2017 2897 veterans memorial pkwy 63303
Returned back to Walmart - worked in the Jewelry Department- did minor watch repairs, changed watch batteries. Was a cashier at the Jewelry counter and the main checkout area. Pierced ears on customers. Worked the dressing Room, answered phones, set up displays and merchandise in the jewelry and clothing areas. Cleaned and maintained the areas when needed.
Worked a 2nd job while at SSM Homecare
Savers Thrift Store – St. Charles 08/2015 to 01/2016
Cashier and put out merchandise on the sales floor. Worked and sold jewelry at the jewelry counter.
Worked a 2nd job while at SSM Homecare
Walmart Supercenter – St. Charles 09/2013 to 04/2015
Worked in the Jewelry Department- did minor watch repairs, changed watch batteries. Was a cashier at the Jewelry counter and the main checkout area. Pierced ears on customers. Worked the dressing Room, answered phones, set up displays and merchandise in the jewelry and clothing areas. Cleaned and maintained the areas when needed.
Payment Processor 10/2008 to Present
SSM Homecare, St. Louis MO
Waitress/Bartender 05/2004 to 01/2008
Espino’s Mexican Restaurant, Chesterfield MO
Customer Service/Collections/Payment Processor/Payment Research 03/1987 to 01/2004
Citicorp Mortgage
EDUCATION
Virginia College, Associates of Science 2010-2012
Medical Office Administration
Did not complete Degree
Lindenwood University, St. Charles, MO
Courses in Business and Accounting, 1987-1988
McCluer North High School, Florissant, MO
Graduated 1981