Program Manager Protection Officer

Abdullah Alquran

Phone: 520-***-****

E-mail: ad7ljc@r.postjobfree.com

**** ****** ***** **.

Sacramento, CA 95624

Objective

A challenging position at a humanitarian work entity where my skills will contribute to highly reliable bigger than one’s self service.

Qualifications

Result oriented and team player humanitarian worker with a proven track record of planning, and problem solving efforts that saved lives of more than 30,000 refugees. Civil military coordinator with demonstrated capability to provide consult, rapid interventions and solutions. Excellent communicator and team builder with enterprise working abilities including:

Training, lecturing, and instructing,

Course development and curriculum building,

Data analysis and management,

Monitoring, observation, and reporting,

Media and information management,

Mediation, and facilitation,

Leadership, management, and supervising,

Peace keeping, and peace making operations,

Civil-Military coordination,

Security management,

Advocacy, and legal studies,

Translation, and interpretation

Professional experience

Fellow at Salam institute for Peace and Justice, Washington, DC, USA: March 2020 to Present:

Provides advise and consultation on conflict resolution training programs in Jordan.

Supported partnership development in the MENA region.

Program Manager, Protection Dept. UNHCR, Amman, Jordan: Associate Protection Officer, NOB, Nov 2015 – Dec 2019, Assistant Protection Officer, NOA, Jan 2014 – November 2015:

Built the unit and headed a team of 3 officers to maintain the unit’s duties.

Advocated with local authorities on behalf of asylum seekers and refugees in cases of access denial and deportation. Advocacy resulted in 9,124 asylum seekers and refugees admitted to Jordan, and 5,224 medical cases admitted for medical treatment in Jordan, 672 of whom were war-wounded. More than 15,000 refugees’ expulsion was prohibited as a result of the advocacy.

Monitored the commitment of the local authorities to the principles of non-refoulement, non-penalization, Nondiscrimination, and family reunification. Prepared special weekly, monthly, and annual reports on such commitment to the attention of UNHCR senior management.

Worked as a liaison officer and civil military coordinator with local Jordanian security authorities such as the border guards (BGs), the General Intelligence Department (GID), and the Syrian refugees' affairs department (SRAD). This daily coordination maintained close relations between the UNHCR and these departments. At the same time, it helped facilitating the UNHCR operations in the fields and specifically at the borders.

Facilitated visits to the unofficial crossing points for UNHCR senior officers and UNHCR guest delegations such as the U.S., British, Australian, and Korean embassies; delegations of U.S. Congressmen; individuals such as Nobel laureate Malala Yousafzai; news outlets such as CNN, BBC, Australian Channel 5, news programs such as “60 Minutes;” and UN organizations, such as UNICEF and the IOM.

Co-trained and facilitated the training of 2,000 local security officers, BGs, NGOs, civil departments' officers, and UNHCR officers together with the UNHCR training department. I delivered sessions about the challenges that refugees and asylum seekers encounter, the procedures followed on the borders to admit them into Jordan, and the international standards of treating refugees and most vulnerable people.

Monitored the situation at the borders with Syria and regularly visited asylum seekers and refugees’ crossing points, refugee camps, and registration centers.

Gathered information about the numbers of asylum seekers crossing into Jordan; the numbers of refugees returning back to Syria; the numbers of asylum seekers denied access to Jordan; and circulated these numbers to the UNHCR senior management on a daily basis.

Monitored local and international media and prepared media reports about published stories concerning the political situation inside Syria, refugees' news, and border issues.

Prepared and maintained lists of the aid that the UNHCR supported local security agencies with to enhance their capacity and coordinated the delivery of such aid to these agencies.

Prepared weekly and monthly statistical & analytical reports and circulated it to the attention of UNHCR senior management.

Coordinated and facilitated meetings between the UNHCR representative and high profile Jordanian officials on issues related to refugees and asylum seekers.

Hired and managed a team of 3 people.

Lecturer, International Studies Abroad (ISA), Amman, Jordan, Jun 2014 – Jan 2018:

Taught two types of courses at the undergraduate level, “American Foreign Policy in the Middle East,” and “History of the Arab World.” My students were American students studying at the University of Jordan and the Amman Ahlyyah University on study abroad programs for a period of 4 months.

Built the courses’ curricula and delivered the lectures in English language.

International Police Officer in UN peace keeping missions, Bosnia and Herzegovina (Feb 1996 – May 1997), Kosovo (Sep 2000 – Oct 2001), Darfur, Sudan (Dec 2011 – May 2013):

Worked as the deputy team leader of Bijjela IPTF Station in BIH.

Monitored the freedom of movement and the human rights violations committed by the local authorities in the area of responsibility.

Coordinated with the American Implementation Force in the region.

Coordinated with UN agencies and NGOs working in the area of Tuzla District.

Participated in supervising the presidential elections of 1996 in BIH.

Headed the public affairs department and worked as the spokesperson of the international police department of Prizren, Kosovo.

Held press conferences on international police activities in the region of Prizren.

Represented UNMIK on three different radio and television programs in weekly interviews.

Participated in supervising the 2000 presidential elections held in Kosovo.

Worked as the officer in charge of investigation of the United Nation Mission In Darfur, Sector South, Nyala, Sudan between December 2011 and June 2013.

Headed a team of 8 international supervisors who coordinated the investigation of crimes committed against IDPs in the region. More than 1,000 cases of crimes against IDPs in the region were submitted to and followed up with the Sudanese authorities to ensure the proper handling of the cases according to law.

Supervised 42 International Police Advisers working in Team Sites as Investigation Officers.

Headed special investigation units concerning attacks on IDP camps, police camps, and minor violations committed by police advisors.

Commissioned Police officer at the Public Security Directorate of Jordan, Amman, Jordan, September 1988 – December 2013:

Director of Residency Division at the Residence and Border Department, July – December 2013 (Colonel):

Supervised 23 residency centers throughout Jordan responsible for issuing temporary and permanent residency for foreigners.

Supervised and evaluated 200 officers under command.

Participated in drawing general policies of the work of the department.

Police Station Commander of Downtown Amman at the Metropolitan Police of Amman, February 2010 – December 2011 (Lieutenant Colonel):

Supervised the investigation of all crimes within the district, categorized the given crimes and supervised their submission to the appropriate courts of justice. Since post was assumed, more than 4,000 cases were submitted.

Supervised, guided, instructed, and evaluated the120 police officers under command.

Headed and coordinated with local community council to exchange ideas to maintain security of residents.

Site Commanded more than 900 demonstration, strike, and protest events that took place during the Arab Spring era.

Public Prosecutor of the Metropolitan Police of Amman at the Legal Affairs Department, July 2008 – February 2010 (Lieutenant Colonel) :

Investigated and prosecuted 1,100 cases of crimes committed by police officers, including murders.

Headed the department of public prosecutor of the metropolitan police of Amman with 9 staff under command including 2 district attorneys.

Full-time Graduate Student at American University, Washington DC, USA, August 2006 – May 2008 (Major) :

Awarded the Fulbright Scholarship to pursue MA in international peace and conflict resolution at AU.

Worked as a Research Assistant with the Jennings Randolph Program at the United States Institute of Peace (USIP) from December 2007–June 2008.

Worked as the Skills Institute Assistant at AU from December 2006–December2007.

Worked as the research assistant to Rend Alrahim Frank, the first Iraqi ambassador to the US in the post Saddam era, on the role of clerks in the Iraqi politics.

Worked as the research assistant of Judge Raid Alluhi, a panelist in Saddam’s trial in Iraq, on de-Baathification.

Participated in and organized skills institutes on mediation, facilitation, arbitration, and negotiation at AU.

Director of Information and Media at the Public Affairs Department, October 2001–December 2003, April 2005 –August 2006 (Major):

Presented the “Police and Community,” and “The Sleepless Eye” police programs on Jordan’s official television station to address security issues.

Represented the Police of Jordan on television and radio programs.

Drafted press and news releases to international and Jordanian news agencies and newspapers.

Edited the Police Magazine and the Young Policeman monthly Magazines.

Wrote speeches and lectures, as well as responses to the media for the Director General of the Police of Jordan.

Mastered ceremonies for most of the Directorate’s internal and external events.

District Attorney at the District Court Of Amman, October 2004 – April 2005 (Major):

Investigated more than 200 cases of fraud, second-degree thefts, and forgeries, and followed the cases through in the court of justice, representing the public.

Team Leader at the Jordan International Police Training Center, Amman, Jordan, Dec 2003 – Oct 2004 (Major):

Designed the Iraqi law curriculum that was delivered to the Iraqi students.

Lectured on human rights, Iraqi law, communication skills, international law, among other topics.

Held a course of Arabic as a second language for international instructors.

Participated in graduating 9,000 Iraqi students from the Center.

Supervised 27 international instructors and the same number of local interpreters.

Produced and narrated a documentary film for the students on how to conduct a crime scene.

Director of the Academic Sciences Section at Alkafrain Training Center, May 1997 – July 1998 (First Lieutenant):

Trained 1,500 new policemen on criminology, criminal proceedings, and criminal law.

Mastered graduation ceremonies for eleven courses.

Platoon Commander at the Public Security Brigade, July 1993 – February 1996 (Second Lieutenant):

Trained a platoon of 30 police officers on riot deterrence and supervised guarding VIPs and highly sensitive establishments.

Investigation Officer at Alhashmi Police Station, January 1992 – July 1993 (Second Lieutenant).

Police Cadet at Mu’tah university, Kerak, Jordan Sep 1988 – June 1992 (Police Cadet):

Achievements

Fulbright Scholarship to study in the USA (July 2006)

Senior Graduate Cadet in Mu’tah University (June1992)

Governmental Scholarship to study in Mu’tah University (September 1988)

Senior student in Altaibeh Secondary School in the governmental comprehensive exam for high schools (June 1988)

Education and Training

An MA degree (International Peace and Conflict Resolution), American University, Washington DC, 2008,

A BA degree (Law), University of Mu’tah, Jordan, 1992

A BA degree (Police Sciences), The military university of Mu’tah, Jordan, 1992

UNHCR Training Department, Amman, Jordan:

Management Learning Program (MLP), BSAFE, Emergency Trauma Bag, ICT Information Security Awareness Training, Working in Natural Disasters, Working in Complex Emergencies, Advanced Security in the Field, Security Management Exercise (SMX), Security Management Team (SMT), Active Shooter Awareness, Conflict Management Training (COMP), Prevention of Sexual Exploitation and Abuse (PSEA), TOT on the international refugee law.

Computer Skills:

ICDL (Microsoft Word, Internet Research, Power Point, IT, Windows), Mac Source1 research, Lexis Nexus,

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