DERRICK OWEN GILLESPIE
Greenfield, WI 53221
414-***-**** ******************@*****.***
CAREER OVERVIEW
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
CORE STRENGTHS
●Sharp problem solver
●Courteous demeanor
●Energetic work attitude
●Adaptive team player
●Opening/closing procedures
●Active listening skills
●Customer service expert
ACCOMPLISHMENTS
Customer Interface
●Greeted customers upon entrance and handled all cash and credit transactions.
●Assisted customers over the phone regarding store operations, products and promotions.
Multi-tasking
●Operated a cash register to maximize customer flow, stocked and cleaned store.
Customer Service
●Calmed and rapidly resolved customer conflicts to prevent loss of customers.
WORK EXPERIENCE
Machine Operator 04/2020 to Present
Eaton Corporation Waukesha, WI
●Press Brake Operator
●Blue Print
Driver 11/2023 to Present
MTS/Care Pool Milwaukee, WI
●Transport patients back and forward to doctor appointment
Machine Operator 09/2021 to Present
Quad Graphics West Allis, WI
●Machine set machine up
●Clean Machine
Delivery Driver 04/13 to 06/2021
Product Development Corporation Milwaukee, WI
●Deliver phone books throughout Wisconsin and various states, to businesses and residential areas.
●Meet and greet customers
●Load and Unload Van
●Prepare Log Sheet
Machine Operator 12/12 To 6/13
Baptist Bakery Franklin, WI
DERRICK OWEN GILLESPIE
3108 West American Drive
Greenfield, WI 53221
414-***-**** ******************@*****.***
●Operate Machine
●Weigh Products
●Made Potato Chips
●Fork-lift Operator
Finishing Technician/ Machine Operator 11/2010 to 3/2012
Quad Graphics Sussex, WI
Packaging 9/10 to 1/11
Express Employment Professionals Mequon, WI
●Pack contents in boxes for shipping
Receiving Clerk 4/10 to 8/10
Levis Company Canton, MS
●Inspect incoming packages
●Fork-lift Operator
Finishing Technician/ Machine Operator 8/2006 to 3/2010
Quad Graphics Sussex, WI
●Machine set machine up
●Printing outgoing orders
●Clean Machine
Machine Operator 8/06 to 6/07
ACE/CO Aluminum Casting Milwaukee, WI
●Fill Furnish
●Clean Furnish
●Operate machine
Punch Pressing Machine Operator 7/04 to 8/06
North America Container Company Juneau, WI
●Operate Machine
Mail Sorter 8/03 to 7/04
U.S. Postal Service Milwaukee, WI
●Sort incoming and outgoing mail
DERRICK OWEN GILLESPIE
3108 West American Drive
Greenfield, WI 53221
414-***-**** ******************@*****.***
Custodian 6/91 to 8/95
St. Luke Hospital Milwaukee, WI
●General maintenance duties
●Clean Floors
●Buff Floors
Machine Operator 6/93 to 8/95
KCS Company Milwaukee, WI
●Made Display Signs
Custodian 8/88 to 7/89
Pfister Hotel Milwaukee, WI
●General maintenance duties
●Clean Floors
●Buff Floors
EDUCATION
Custodial Services Certification 3/04 to 9/04
Chippewa Valley Technical College Eau Claire, WI
Custodial Services
Tool, Die and Casting 0/9 to 5/84
Milwaukee Area Technical College Milwaukee, WI
Studied Tool, Die and Casting
General Studies 9/79 to 6/82
James Madison High School Milwaukee, WI
General Studies Diploma