Sales Representative Customer Service

Professional Summary

Results-driven Sales and Marketing Professional with over 3 years of experience in the skincare and aesthetic industry. Proven track record of driving revenue growth, enhancing customer satisfaction, and leading high-performance teams. Adept at developing strategic marketing campaigns, fostering client relationships, and executing innovative sales strategies.

Professional Experience

Sales and Clinic Director

LaserAway

Glendale, CA

July 2021 – May 2024

Managed clinic operations and led sales initiatives, achieving substantial revenue growth.

Developed and executed strategic marketing campaigns to increase brand visibility and attract new clients.

Fostered strong client relationships, providing personalized skincare solutions that led to high customer retention rates.

Trained and mentored a team of sales professionals, ensuring exceptional customer service and high performance.

Analyzed market trends and competitor activities to identify opportunities for growth and improvement.

Certified Travel Agent (#541381)

Archer Travel Group

International

July 2024 – Present

Specialized in Disney vacations, cruises, all-inclusive resorts, and group travel.

Provided clients with tailored travel solutions, ensuring memorable and seamless travel experiences.

Built and maintained strong client relationships, resulting in repeat business and referrals.

Utilized strong negotiation skills to secure the best deals and packages for clients.

Marketing and Business Development Lead

Sound Collective

California

Jan. 2021 – Present

Led marketing efforts to secure show dates at high-profile venues such as The Troubadour.

Developed and implemented marketing strategies that increased audience engagement and brand visibility.

Collaborated with diverse stakeholders to create impactful and memorable brand experiences.

Conducted market research to identify target audiences and tailor marketing campaigns accordingly.

Education

Bachelor of Science in Business - Marketing

California State University, Monterey Bay

Seaside, CA

2017

Skills

Strategic Brand Management

Customer-Centric Campaigns

Innovative Marketing Solutions

Client Relationship Management

Team Leadership and Training

Market Research and Analysis

Sales Strategy Development

Negotiation and Closing Skills

Excellent Communication and Interpersonal Skills

Certifications

Certified Travel Agent (#541381)

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