Donitra Scott
Customer Service Specialist, Customer Service Representative
EXPERIENCE.
Comcast/ Xfinity
January 2019- December 2018
Assisting customers with troubleshooting and resolving thelr issues,
“Answering questions about equipment and billing. Exploring new options
and equipment with customers fr future success.
BAC Local 2 of Michigan/ Self Employment
February 2006- Curent
‘Home Renovation, Kitchen and Bathrooms in particular. Tile and Marble
‘Specialist. complete demolition and reinstallation of project, preparation
‘of area, custom cuts and installs of various material on floors,
countertops, andor walls.
KEC
May 1998-2006
Customer Service, Cashier, Cook Then Management, Responsible for
Inventory, Store Orders, Deposits, Transfers, Schedules, Uniforms and
Employees.
EDUCATION
W.C.C.CD, Detroit, Mi. Some College
‘August 2008-Juy 2010
General studies, Averaged a3.2.GPA
Rosa Parks High Detroit, Mi G.E.D
November 1998
GED.
PROJECTS
Better Days Global
5013 non- profit organization for children in the community. Our group
has fed the homeless, gave out clothes and resources for those in need.
16010 Ellsworth St.
Detroit, Mi 48227
ad7jro@r.postjobfree.com
SKILLS
Customer Service, Able to
understand and resolve an
{ssue with complete
satisfaction.
‘Management, Responsible for
taining and growing five
‘managers. I work well in
‘group or individual tasks/
settings.
EXPERIENCE
Customer Service for over
twenty-four years, from
entry-level to management,
from corporate to self-
employment.
made display cases that
‘mereased sales, and traveled
to different stores throughout
‘our region to increase sales,
supervise and assist, to bring
better customer service.
Participated in DW.EJ. and
attained various certificates in
construction and life skils.
Currently driving for LYPT
and other platforms dealing
‘with customers.
LANGUAGES
English