TR TRISTAN REYNOLDS
CUSTOMER SERVICE PROFESSIONAL ad7jpu@r.postjobfree.com
OBJECTIVE EXPERIENCE
I am a highly motivated
professional seeking a job
with an opportunity for
professional challenges in the
administrative field. I have
extensive experience in
customer service as well as
medical observation.
CUSTOMER SERVICE REPRESENTATIVE •COSERV •AUG 2022• SEP 2023
Assessed current electric members accounts and provided billing information, processed payments, set up gas appointments and assessments and scheduled remote
connections/disconnections.
BREAKDOWN COORDINATOR • TTN FLEET SOLUTIONS • AUG 2019
• JUL 2022
Provided 24/7 emergency dispatch solutions for heavy duty tractor trailers, handled roadside tow, accident & recovery calls, reports, and other administrative tasks.
CREDIT REPRESENTATIVE •SALLY BEAUTY HOLDINGS• JAN
2018 AUG 2019
Handled collection calls, escalated calls, accounts payable/receivable and provided great customer service. CUSTOMER SERVICE SUPERVISOR • ARBONNE
INTERNATIONAL • JUL 2010 JAN 2018
Assisted customers with billing, technical and online assistance by effectively providing excellent customer service to each client. Processed payments via phone and trained new and current employees on company policies and procedures. SKILLS EDUCATION
Excellent writing,
communication skills,
problem solving, and the
ability to pay very close
attention to detail.
Extensive knowledge of
Microsoft office, Logistics, 10-
key calculators, Accounts
Payable/Receivable.
Computer savvy, flexible,
goal oriented and ambitious.
BS SOCIAL WORK • AUG 2016 - • TEXAS WOMAN’S UNIVERSITY I maintained a 3.0 GPA. I received 2 academic scholarships within the social work program as well as completed several hours of volunteer work and externships.
BILLY RYAN HIGH SCHOOL• AUG 2004-JUN 2008
I was the news editor of the school newspaper from 2006-2008 and participated in various organizations throughout high school. Diploma received.
LEADERSHIP EXPERIENCE
Trained and supervised over 12 agents. I also coached and assessed quality assurance on customer service phone calls. ad7jpu@r.postjobfree.com 940-***-****