Customer Service Representative

TR TRISTAN REYNOLDS

CUSTOMER SERVICE PROFESSIONAL ad7jpu@r.postjobfree.com

OBJECTIVE EXPERIENCE

I am a highly motivated

professional seeking a job

with an opportunity for

professional challenges in the

administrative field. I have

extensive experience in

customer service as well as

medical observation.

CUSTOMER SERVICE REPRESENTATIVE •COSERV •AUG 2022• SEP 2023

Assessed current electric members accounts and provided billing information, processed payments, set up gas appointments and assessments and scheduled remote

connections/disconnections.

BREAKDOWN COORDINATOR • TTN FLEET SOLUTIONS • AUG 2019

• JUL 2022

Provided 24/7 emergency dispatch solutions for heavy duty tractor trailers, handled roadside tow, accident & recovery calls, reports, and other administrative tasks.

CREDIT REPRESENTATIVE •SALLY BEAUTY HOLDINGS• JAN

2018 AUG 2019

Handled collection calls, escalated calls, accounts payable/receivable and provided great customer service. CUSTOMER SERVICE SUPERVISOR • ARBONNE

INTERNATIONAL • JUL 2010 JAN 2018

Assisted customers with billing, technical and online assistance by effectively providing excellent customer service to each client. Processed payments via phone and trained new and current employees on company policies and procedures. SKILLS EDUCATION

Excellent writing,

communication skills,

problem solving, and the

ability to pay very close

attention to detail.

Extensive knowledge of

Microsoft office, Logistics, 10-

key calculators, Accounts

Payable/Receivable.

Computer savvy, flexible,

goal oriented and ambitious.

BS SOCIAL WORK • AUG 2016 - • TEXAS WOMAN’S UNIVERSITY I maintained a 3.0 GPA. I received 2 academic scholarships within the social work program as well as completed several hours of volunteer work and externships.

BILLY RYAN HIGH SCHOOL• AUG 2004-JUN 2008

I was the news editor of the school newspaper from 2006-2008 and participated in various organizations throughout high school. Diploma received.

LEADERSHIP EXPERIENCE

Trained and supervised over 12 agents. I also coached and assessed quality assurance on customer service phone calls. ad7jpu@r.postjobfree.com 940-***-****

Contact this candidate