Printing payroll checks and multiple business correspondences for over 300 companies and their
employees.
Working proficiently in Microsoft applications, Adobe Acrobat Pro, Salesforce and Zendesk to communicate with various departments and print documents to be inserted. Operating inserting machinery and mail meter machines to send out checks, letters, etc. via US Mail to employee homes as well as shipping UPS and FedEx packages to customer locations. Perform maintenance on inserting machines and printers, troubleshoot issues with machines and fix if possible.
Responsible for completing requests in Salesforce from various departments regarding printing and shipping of checks/documents.
Researching shipping / delivery issues and corresponding with various departments to resolve urgent situations.
Updating and maintaining customer information databases with shipping information for all customer addresses..
Knowledgeable in sensitive document handling requirements and understand importance of working under contract SLA’s.
Provide training to new hires for all processes in the Fulfillment department to ensure all team members are cross trained and able to multi-task easily. Collaborating with department support staff to create SOP documents and training criteria. Provide back up to Supervisor when needed to ensure fulfillment team is working productively, efficiently and accurately.
Onesource Virtual, Coppell, TX May 2016-July 2024
SENIOR FULFILLMENT TEAM LEAD
W O R K E X P E R I E N C E S
S U M M A R Y
972-***-**** ad7jlh@r.postjobfree.com
221 Rancho Dr., Saginaw, TX 76179
NOTARY PUBLIC / DATA
J E N N I F E R ADMINISTRATOR
C O D Y
I am a quick learning notary public and experienced data administrator with excellent multi-tasking skills, paying close attention to detail, with a commitment to integrity and transparency at all times.
I am able to use my experiences and skills to research and problem solve quickly and efficiently.
COMMUNICATION
/ TELESERVICES
PROFICIENT CLERICAL
SKILLS
EXCELLENT PROBLEM
SOLVING
MULTI-TASKING
/ COORDINATION
S K I L L S
1988-1992
Irving, TX
NIMITZ HIGH SCHOOL
NOTARY PUBLIC ASSOCIATION OF TEXAS 2024
E D U C A T I O N
2004-2014
2000 - 2004
1996-2000
Harte-Hanks Corp., Fort Worth, TX
PROJECT COORDINATOR/CUSTOMER SERVICE REP
Responsible for updating shipping files from daily manifests Sorting and filing of orders and transportation document Processing rebates
Data Entry of Business Reply Cards and Surveys
Harte-Hanks Corp., Fort Worth, TX
TRANSPORTATION AND DATA ENTRY, 2000 - 2004
Packing and shipping of orders
Staging materials from warehouse
Printing and sorting daily orders
Harte-Hanks Corp., Fort Worth, TX
PRODUCTION AND PRINTING CREW
Responsible for coordinating assemblies and distribution of products Assisting account managers with set up and receiving of items, posting items to websites and creating images of items for websites
Assisting account managers with reporting, billing and invoicing to client. Incoming calls for several customer service lines for different clients. Incoming calls for several customer service lines for different clients. Website support – including navigation of sites and troubleshooting for client website NOTARY PUBLIC OF TEXAS
Texas 2024
Independent Notary Public
Notarize garnishment letters for various customers at Onesource Virtual Choir
Volleyball