Business Administration Administrative Assistant

Leyd Bernica Jn Michel, Marketing & Business Administration

ad7j3w@r.postjobfree.com, +1-908-***-****

Languages: English (Fluent) French (Fluent) Creole (Native)

• Objective

Experienced Business Administrator with a proven track record of measurable results. Seeking the opportunity to grow, learn and deliver impactful results for the clients and the organizations.

• Education

Quisqueya University (UNIQ) Port-Au-Prince, Haiti Bachelor of Business Administration (Currently Attending)

• Skills

Credit File Management, Contract Compliance, Customer Relationship Management, Debt Collection, Logistics Coordination, Marketing and Promotions, Procurement and Vendor Management, Administrative Support, Database Management, Team Collaboration, Microsoft Office Suite.

• Experience

Procurement Assistant, UNOPS, December 2023 – May 2024

- Managed procurement processes ensuring strict compliance with UNOPS policies and procedures.

- Conducted market research and evaluated vendors, resulting in a 15% cost reduction.

- Negotiated contracts worth over $500,000, securing favorable terms.

- Coordinated with project managers to ensure 100% on-time delivery.

- Maintained accurate procurement records, achieving a 100% compliance rate during audits. Back-office Clerk & Debt Collector, Ayiti Leasing, February 2022 – November 2023

- Analyzed and managed over 200 credit files, increasing operational efficiency by 20%.

- Finalized contracts and ensured compliance, coordinating with the accounting department.

- Conducted debt collection and follow-up, achieving an 85% recovery rate.

- Cleared suspense accounts and billed clients, reducing overdue accounts by 25%. Administrative Assistant (Communication Department), UNIBANK S.A, March 2018 – December 2020

- Managed logistics and marketing activities, increasing brand visibility by 25%.

- Coordinated branding installations and managed stock of promotional materials.

- Handled customer complaints via social media, achieving a 90% resolution rate. Administrative Clerk (Marketing Department), UNIBANK S.A, October 2018 – March 2018

- Organized staff travel and logistics, ensuring seamless operations.

- Managed inventory of promotional materials.

- Conducted daily follow-up with the ATM/Unibank Tout Kote Department. Back Office Agent (Banking Agents), UNIBANK S.A, March 2014 – October 2014

- Validated and activated accounts on the Microbank system.

- Followed up with clients for Unibank Tout Kote and ATM services.

- Assisted in writing and implementing back-office manuals. Promotional Agent (Banking Agents), UNIBANK S.A, December 2013 – March 2014

- Ensured compliance with account opening processes on MICROBANK.

- Developed a remote banking system, opening over 300 new accounts.

- Educated local population about savings and emergency funds.

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