Leyd Bernica Jn Michel, Marketing & Business Administration
ad7j3w@r.postjobfree.com, +1-908-***-****
Languages: English (Fluent) French (Fluent) Creole (Native)
• Objective
Experienced Business Administrator with a proven track record of measurable results. Seeking the opportunity to grow, learn and deliver impactful results for the clients and the organizations.
• Education
Quisqueya University (UNIQ) Port-Au-Prince, Haiti Bachelor of Business Administration (Currently Attending)
• Skills
Credit File Management, Contract Compliance, Customer Relationship Management, Debt Collection, Logistics Coordination, Marketing and Promotions, Procurement and Vendor Management, Administrative Support, Database Management, Team Collaboration, Microsoft Office Suite.
• Experience
Procurement Assistant, UNOPS, December 2023 – May 2024
- Managed procurement processes ensuring strict compliance with UNOPS policies and procedures.
- Conducted market research and evaluated vendors, resulting in a 15% cost reduction.
- Negotiated contracts worth over $500,000, securing favorable terms.
- Coordinated with project managers to ensure 100% on-time delivery.
- Maintained accurate procurement records, achieving a 100% compliance rate during audits. Back-office Clerk & Debt Collector, Ayiti Leasing, February 2022 – November 2023
- Analyzed and managed over 200 credit files, increasing operational efficiency by 20%.
- Finalized contracts and ensured compliance, coordinating with the accounting department.
- Conducted debt collection and follow-up, achieving an 85% recovery rate.
- Cleared suspense accounts and billed clients, reducing overdue accounts by 25%. Administrative Assistant (Communication Department), UNIBANK S.A, March 2018 – December 2020
- Managed logistics and marketing activities, increasing brand visibility by 25%.
- Coordinated branding installations and managed stock of promotional materials.
- Handled customer complaints via social media, achieving a 90% resolution rate. Administrative Clerk (Marketing Department), UNIBANK S.A, October 2018 – March 2018
- Organized staff travel and logistics, ensuring seamless operations.
- Managed inventory of promotional materials.
- Conducted daily follow-up with the ATM/Unibank Tout Kote Department. Back Office Agent (Banking Agents), UNIBANK S.A, March 2014 – October 2014
- Validated and activated accounts on the Microbank system.
- Followed up with clients for Unibank Tout Kote and ATM services.
- Assisted in writing and implementing back-office manuals. Promotional Agent (Banking Agents), UNIBANK S.A, December 2013 – March 2014
- Ensured compliance with account opening processes on MICROBANK.
- Developed a remote banking system, opening over 300 new accounts.
- Educated local population about savings and emergency funds.