Customer Service Inventory Management
Resume:
Over ** years of multi-functional expertise in Retail planning functions keeping the
organization ahead of competitors. Boosting business performance and profitability through high-impact business strategies, merchandise planning, Effective Demand / Supply planning & inventory management. Identify opportunities to increase sales, maximize profits, and exceed rigorous expectations. Excellent team management, strong interpersonal and communication skills have helped me develop a flexible personality that thrives on challenges and adaptation to changing circumstances. Bhakti Bilas Parajuli,
Manager (Business Ops.)
(Finance& Retail)
- Planning &Forecasting
- Quick Influential
- Budgeting &Margin Management
- Personal Management
- Promotional & liquidation strategy
- Exceptions Report Creator &
Analytical Skills
- Big-Data Management
- E-com management
- Assortment Planning
- Category Management
- Inventory / Supply Management
- Diploma In Advance MS Office
- Oracle Enterprise Reporting
- Merchandise Financial Planning
- Product Life Cycle Management
- Location & Assortment Planning
- SQL, BI Tools & Java Basics
- IBM Planning Analytics
Educational Attainment
- Master In Business Operation
(MBA in 2016 from Banasthali
University, India WES Evaluated)
- Bachelor In Business Admin.
(BBA in 2014 from Banasthali
University, India)
- Intermediate in Commerce (I.Com In
2000)
Reward / Achievement
- Employee of the Month on Best
Customer Service in Retail
- English
- Nepali
- Hindi
- Urdu
10798 Edgepine LN, NC 28027 Experience:
LinkedIn: bhaktibparajuli
ad7iwq@r.postjobfree.com
Skills
Contact
Training
Languages
Department Manager
(H&M - Waldorf, Maryland MD 20603, USA)
Driving annual sales of $7.3M and profit goals by delivering the best instore customer experience
Responsible for team succession planning, talent development and structured performance management (recruitment, training, coaching, feedback etc...)
Carrying H&M policies, procedures and legal requirements to exceed the expectations of customers
Carrying commercial activities in partnership with Visual Merchandiser
Set hourly plan in line with the sales budget, maximizing the conversion. Ensure Store Operations and Best Practices are followed throughout the store
Holding overall store responsibility of store in absence of Store Manager June 2020 - Jan 2022
July 2014 - Dec 2019
Sr. Financial Analyst (FP&A)
(LOWE’S Inc.–Headquarter, Mooresville, NC 28117)
Building a planning and forecasting process that includes monthly and quarterly updates highlighting risks and opportunities for 4 major subdivisions supporting +$6.5B in annual sales turnover
Work closely with 6 merchants and other cross functional teams (supply chain, pricing, demand management, online, and product development) to ensure operational decisions optimize sales, margin, and inventory
Heavily involved in product line reviews focusing on category and vendor changes to optimize sales, margin, and inventory and present financial expectations to the Merchandise VP and General Merchandising Manager
Partner with the Bangalore team to build dashboards to help measure and analyze business decisions
Develops business cases for key initiatives / projects by creating robust financial models’ narrative; identifying risks to the organization and engaging the business owner in risk mitigation and trade-offs; identifying and measuring key metrics that provide insight into an initiative’s success (leading and final indicators)
FEB 2022 – Present
Head of Merchandise Planning
(Splash Gulf LLC, Landmark Group, Dubai, UAE
Controlled over financial impact ($3.5B turnover): Created Buying Budgets, OTB, Margin, and inflow plan, Maintained Healthy Inventory, Omni Channel Customer Focus, Cost and Term Negotiation. Controlled complete Buying process to increase the contribution and profitability at category level. Developed and made recommendations on category/subcategory/fine-line financial targets
Developed financial roll ups. Presents key financials metrics at weekly reviews. Conducts analysis to support strategic initiatives and provides input on actionable insights stemming from analysis to the team
Developed Strategic Initiative for better Decision making: Leveraged data analysis tools to explore complex data
Complied policies and procedures and supports company mission, values, and standards of ethics and integrity
Demand Planning Manager July 2011 - June 2014
(Splash Gulf LLC, Landmark Group, Dubai, UAE)
Developed Brand Budget: (OTB, Margin, Cost, Inflow) driving 4.5B of sales
Driven Demand forecast – Preseason and in season for 12 months in advance
Provided data driven insights to developed business tactics, strategies, and impact business decision
Reduced Markdown and effectively utilized promotions across territories
Maintained Inventory health / Maintained healthy Aging stocks
Adopted, and maintained all the planning systems / tools by partnering with strategy and data science teams
Communicating effectively to achieve leadership support and cross-functional stakeholders and competing KPIs
July 2007 - June 2011
Retail Store Manager Nov 2003 - June 2007
(Splash Gulf LLC, Landmark Group, Dubai, UAE)
Declaration:
I hereby affirm that the above inscribed information’s are accurate and true to the best of my knowledge.
Inventory Planning Manager
(Iconic International LLC, Landmark Group, Dubai,
UAE)
Implemented Tools (Product Life Cycle Management, Oracle ERP, E- commerce), created dynamic reports for better analysis and decision making. Defined KPIs and drive with the team
Driven promotions & events planning; Supports financial forecasts and makes recommendations for a moderately complex category, effective liquidation plans, and drive seasonal markdown
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