Customer Service Representative

Kenetra Barnett

Beaumont, TX *****

ad7itf@r.postjobfree.com

+1-409-***-****

Authorized to work in the US for any employer

Work Experience

Medicare Customer Service Representative

iQor - Houston, TX

August 2023 to Present

Enrollment, hippa fileing,payments

Teacher Aide

World of Color - Beaumont, TX

April 2020 to Present

Providing exceptional care to all ages ranging from infants to children age twelve. Creating lesson plans and daily activities that help promote their learning. Firewatch/Holewatch

Trinity Construction - Beaumont, TX

February 2019 to April 2020

Managing fire control and assisting with fire drills as needed. Line Cook/Prep see

Buffalo Wild Wings - Port Arthur, TX

August 2017 to July 2018

Assist with customer service, cooking, cleaning, and food prep. Assistant Manager

Jack in the Box - Beaumont, TX

August 2013 to August 2017

Overseeing my team so that the store ran smoothly and assisting with customer service, cooking, cleaning, and food prep.

Customer Service Representative

WEST CORP. - Beaumont, TX

June 2012 to August 2013

customer service representative,call center

Education

Trade School Certificate in HVAC Technician

Vista College - Beaumont, TX

April 2018 to April 2019

High school diploma in General Studies

Richard Milburn Academy (Beaumont) - Beaumont, TX

January 2002 to May 2005

Skills

• Team Lead

• Supervising Experience

• Retail Sales

• Typing

• Customer service (9 years)

• Early Childhood Education

• Microsoft Office

• Medicare (2 years)

• Typing

• Windows

• Customer service

• Microsoft Access

• Authentication

• HIPAA

• Negotiation

• Continuous improvement

• Forklift

• Assembly

• Construction

• Cooking

• Teaching

• VPN

• Analysis skills

• Sales

• Marketing

• Early childhood education

• Financial services

• Software troubleshooting

• Manufacturing

• CMMS

• 5G

• Distributed control systems

• Merchandising

• Retail sales

• Supervising experience

• Cold calling

• Front desk

• Upselling

• Outbound sales

• Technical support

• Special education

• CRM software

• Communication skills

• Microsoft Office

• Microsoft Word

• Customer support

• Phone etiquette

• Call center

Certifications and Licenses

CPR Certification

January 2021 to Present

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