Kierra Billups
Atlanta, GA *****
ad7ini@r.postjobfree.com
Work Experience
Esthetician
Embodied Beauty-Atlanta, GA
May 2023 to Present
• Greet clients upon arrival to spa and provided information about services offered.
• Use peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
• Conduct private client consultations.
• Build positive client relationships and guided clients through treatments.
• Perform waxing services on clients including eyebrows, lip, chin, and full face.
• Sell salon-exclusive skin care products and encouraged service upgrades.
• Assist with operational activities such as inventory control, loss prevention and compliance. Volunteer
Hands On Atlanta-Atlanta, GA
September 2022 to Present
• Establish and maintain relationships with fellow volunteers and organizational stakeholders.
• Serve as an ambassador for the organization at community outreach.
• Lead group discussions about current issues related to volunteering within the community.
• Offer support and assistance to community members.
• Collaborate with other volunteers to create a positive work environment.
• Gathered opinions and support from grassroots supporters to solidify group position.
• Assist with fundraising efforts, including event planning and donor outreach.
• Help coordinate transportation arrangements for volunteers who need a ride. Self Employed Owner/Operator
Rizzn Legazy-Atlanta, GA
August 2020 to Present
• Keep contact with all vendors
• List all products
• Shipping/receiving all products
• Calculate profit
• Advertise to build more clientele
• Build relations with clients
• Provide a peaceful environment
• Upsell customers
• Keep the website up to date
• Reach out to past clients to inform them about current promotions
• Organize pop-up shops
• Learn new techniques to better my business
• Perform services
• Upgrade products
• Create products
Financial Analyst
Aprio-Atlanta, GA
April 2023 to June 2024
• Perform process analysis and communicate recommendations to managemen
• Process journal entries and correct records to ensure accuracy
• Analyze, examine, and interpret 500+ records per month
• Manage a $350,000 budget with a reduction cost totaling 15% over 2 years
• Create 10+ financial records per week and support all areas of responsibility within a 5-person finance team.
Remote Client Coordinator
Norton And Associates-Atlanta, GA
September 2022 to July 2023
• Prioritized and organized tasks to efficiently accomplish service goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Leveraged Excel skills to input and compile data gathered from various sources.
• Answered 200 calls per shift to assist with customer questions and concerns.
• Provided excellent service and attention to customers through phone conversations.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
• Modified existing software systems to enhance performance and add new features.
• Worked with cross-functional teams to achieve goals. Assistant Property Manager
Loring Heights-Atlanta, GA
March 2021 to June 2023
• Managed tenant relations, resolving issues promptly, enhancing tenant satisfaction and retention.
• Oversaw property maintenance, coordinating repairs and inspections, ensuring compliance with safety standards.
• Processed rental applications. conducted background checks. and facilitated lease agreements
• Implemented cost-saving measures, reducing operational expenses and improving budget efficiency.
• Implemented cost-saving protocols, reducing operational costs by 12% and enhancing budget efficiency.
Ambassador
ASPCA-Atlanta, GA
February 2023 to May 2023
Manager
Publico Kitchen and Tap-Midtown, Atlanta, GA
July 2021 to June 2022
• Managing business operations and delegating responsibilities
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers andemployees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business. Beauty Consultant
Ulta-Atlanta, GA
August 2021 to April 2022
• Assist clients with finding items they need
• Perform a variety of color matches with guests
• Acquaint visitors with new items that I feel fit them well
• Assist with emptying the item truck every Wednesday and put together every one of the containers into classes
• Restock items
• Sort out racks
• Clerk on occasion
Hotel Front Desk Clerk
Embassy Suites by Hilton-Atlanta, GA
March 2021 to January 2022
• Adjust Micros billing on Fidelio (correction)
• Print Room variances edit report for night supervisor revue and correction
• Performs night audit run after all reports are balanced
• Print all night audit reports as per list
• Log on work station after the system save so that the user can use the system for next day transaction
• Distribute all night audit reports printer from Fidelio as per list to the respective pigeon hole by max
• Ability to function at all duties of a Guest Service Representative knowledgeable of key control
• To assist in progressing training and discipline of all Guest Services staff
• To maintain scheduling and payroll (40 hour equivalents) of Guest Services staff
• To have knowledge and be able to interact effectively with all other departments, especially with regard to accounting procedures
Front Desk Receptionist
Hair Inc Atlanta Boutique-Atlanta, GA
May 2021 to July 2021
Internship
Lisa’s Beauty-Atlanta, GA
May 2019 to January 2021
• Associate with customers
• Restock products
• Under study the CEO and be sure all tasks are done accordingly Spa Coordinator
Me Time Atl-Atlanta, GA
April 2020 to July 2020
• Booking arrangements and affirming accessibility of services with clients.
• Keeping treatment menus up to date to reflect new services or items presented by the spa.
• Speaking with clients in regard to scheduling and any changes in their reservations.
• Clarifying spa services for planned clients, responding to questions, and making proposals in light of client needs.
• Welcoming clients, taking care of correspondence, and responding to client requests to book appointments.
• Keeping the spa as neat as possible as well as all paperwork.
• Answer phone calls and make outbound calls, promoting new deals and/or services.
• Perform various services.
Administrative Assistant
The Floor Trader-Richmond, VA
November 2018 to June 2020
• Manage digital sales and streaming accounts to improve brand positioning and growth
• Source and develop new strategic partnerships, social engagements, and advertising opportunities that generate new revenue streams
• Collaborate with internal departments to execute national advertising campaigns, plan global digital distribution, and redeploy a 1M+ consumer sales and marketing database
• Answer phone calls and direct inquiries to the appropriate person or department
• Proofread documents
SAP Program
Virginia State University-Petersburg, VA
April 2019 to February 2020
In this program, I acquired every one of the essential abilities to run an SAP framework, as well as finishing archives with the said system. I had different assignments and tests. There are countless advances while utilizing SAP and while initially getting going it was exceptionally difficult yet the more I took in, the more comfortable I got which prompted me to be very certain about the thing I was doing. Education
Bachelor's degree in Business Management
Virginia State University - Petersburg, VA
August 2018 to May 2022
Skills
• Hospitality
• Pricing
• Office management
• Sales
• Account management
• B2B sales
• Office experience
• Medical office experience
• English
• Organizational skills
• Spanish
• Typing
• Dermabrasion
• Eyelash extensions
• Body waxing
• Night audit
Certifications and Licenses
First Aid Certification
Driver's License
Massage Therapy License