Customer Service Kitchen Staff

JAMES VASCONEZ

Jessup PA, PA ***** 570-***-**** ad7hss@r.postjobfree.com

Education

BBA: International Business Expected in 08/2025

Pennsylvania State University - 120 Ridgeview Dr, Dunmore, PA 18512 Professional Summary

Accountable Chef Manager successful building effective culinary staff. Interested in promoting positive kitchen environments and willing to pitch in and help with tasks. Background working in

[Type] fine dining establishments.

Accomplishments

• Supervised team of 10 staff members.

• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Collaborated with team of 6 in the development of mini space rocket. Skills

• Teamwork and Collaboration

• Schedule Determination

• Equipment Use

• Maintaining Clean Work Areas

• Building Customer Trust and Loyalty

• Customer Service and Assistance

• Customer Preferences

• Analytics

• Data visualization

• Dependability

Work History

Cook Manager 04/2020 to 05/2021

Bud's Bar Gril – Jessup PA, United States

• Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.

• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

• Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.

• Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training and stepped together as a team leader.

• Developed kitchen staff through training, disciplinary action and performance reviews.

• Pitched in to work line during busy periods or in place of sick employees. Cinema Crew Member 04/2019 to 04/2020

Concesssionist – 40 Glenmaura National Blvd, Moosic, PA 18507, PA

• Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.

• Partnered with team members to complete venue opening and closing checklists.

• Assisted with keeping venue safe, clean and presentable for guests.

• Assisted patrons by giving directions to areas inside or outside venue.

• Provided assistance to guests with special needs and helped with seat accommodations. Languages

Spanish

Full Professional

English

Full Professional

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