Administrative Assistant Pharmacy Technician
Resume:
Cristina Aragones
A CUSTOMER-FOCUSED AND GOAL-DRIVEN CERTIFIED PHARMACIST TECHNICIAN AND MEDICAL ADMINISTRATIVE ASSISTANT
***** ******* *** **** **** Murrieta, Ca. 92562
ad7hr8@r.postjobfree.com
Professional Profile
A passionate and self-motivated certified Pharmacy Technician and Medical Administrative Assistant with experience in medication pharmacology, prescription processing, and pharmaceutical calculations. Accustomed to collaboration, teamwork, and effective communication whilst ensuring optimal patient care and customer -focused support. Renowned as a detail-oriented customer-service guru and team player with vast knowledge of medications. Capable of establishing healthy professional relationships with clients and colleagues at work. Has proven success thriving under high-pressure environments and delivering exceptional results within challenging deadlines. Demonstrates a high level of professional integrity, leadership capabilities, confidentiality, and self-discipline.
Core Competencies
Inventory Management Patient Care Customer Service Logistic Support Patient Billing Appointment Scheduling Report Writing Teamwork Training and Development Microsoft Office Leadership Electronic Medical Records Computer Software Familiarization Entrepreneurship Critical Thinking and Problem-solving Medical Terminology Ethical Decision-making • Multitasking • Dosage Calculations• Attention to Detail • Effective Communication • Technical Proficiency • Pharmacology • Organization• Stress Management • Data Entry • Health Record Management • Telephone Correspondence • Insurance Claims • Prescription Processing • Documentation • Paperwork Filing • Inventory Tracking
Work Experience
Pharmacy Technician Month 2022 – Month 2024
Fred Meyer Pharmacy, City, State
RESPONSIBILITIES
•Performs dosage and other pharmaceutical calculations to ensure patients get their correct prescriptions
•Packages and labels prescribed medication to help prevent errors and drug interactions
•Prepares new prescription and refill requests for patients
•Collects patient information and ensures it is accurate to avoid inconveniences
•Works directly with patients to obtain medication histories and reconciliation
•Assists in the management of investigational drug studies
•Employs technology in the maintenance of accurate patient records, medication inventory, and orders
•Ensures compliance with all regulatory requirements
•Processes third party billing claims and assists with prior authorization
•Dispenses medication to patients depending on their prescription or provider’s orders
•Performs inventory tracking to avoid stockouts
•Prepares compounded medications using sterile and non-sterile processes
•Conducts filling of automated dispensing machines on a regular basis to ensure efficiency of operations
•Repackages bulk medications and processes insurance claims in a timely manner to improve client satisfaction and retention
Sales Associate Month 2021 – Month 2022
Fred Meyer Jewellers, City, State
RESPONSIBILITIES
•Provided clients with product knowledge about features and benefits whenever presenting merchandise with a primary focus on boosting overall sales
•Advised clients on quality, cuts, and value of jewellery and gems as well as assisting them select mountings and settings for gems
•Provided estimates for jewellery and watch repairs as well as performing watch battery replacements and watch band adjustments
•Displayed merchandise and promotional materials in accordance with corporate merchandising plans
•Performed business opening and closing procedures as outlined in Policy and Procedures Guide
•Maintained safety and security of the location by following all Loss Prevention and Security policy and procedures
•Actively participated in the inventory process according to internal policies and procedures
•Interacted with clients to develop healthy and lifelong connections aimed at strengthening customer retention
•Worked collaboratively with other teammates towards achieving a positive working environment that promoted company growth and improved client satisfaction
•Performed basic housekeeping which included carpet vacuuming, cleaning of display surfaces and merchandise, and washing windows
Hotel Front Desk Clerk Month 2021 – Month 2021
Lucky 7 Hotel & Casino, Smith River, CA
RESPONSIBILITIES
•Responsible for reviewing arrivals, noting special requests and blocking rooms as needed as per internal procedures and regulations
•Checked hotel guests in and out in a confident, professional, and friendly manner
•Responded to all phone calls in a prompt manner whilst striving for complete and accurate information
•Conducted pre-assignment of hotel rooms, which included VIPs, repeat guests, all packages, and any special requests
•Issued safety deposit boxes upon request in a timely and efficient manner
•Regularly monitored room availability throughout the day to ensure avoidance of unnecessary inconveniences
•Conducted verification of credit limit reports
•Conducted daily reviews of the hotel selling status using yield management system
•Ensured proper credit card policies were strictly adhered to by everyone
•Opened, secured, and balanced out daily shift bank which involved counting and verifying cash, checks, and credit card transactions occurring while on duty
•Completed all items on appropriate (AM, PM, Graveyard) checklist by end of day
•Attended department meetings once every month with a key focus on improving overall performance and understand internal policies and procedures better
•Performed additional duties as directed by the immediate supervisor
Program Assistant Month 2016 – Month 2017
Children Youth Program, Twentynine Palms, CA
RESPONSIBILITIES
•Planned and facilitated the execution of all the program’s activities to ensure smooth running and rollout of the program
•Provided quality developmental care to children and youths aged from 6 weeks to 18 years
•Provided physical, social, and emotional support to every single child in the program depending on their individual needs
•Responsible for ensuring activities and office programs were added to the practical needs of every participant, both youths and children
•Helped improve the program’s time management by assisting in the development of office schedules and calendar of activities
•Utilized new procedures to ensure their effectiveness by undertaking statutory modules for the childcare program
•Regularly updated guardians and parents on their children’s progress to ensure good relations and transparency
•Ensured respectful interactions with children and youths in the program were consistently maintained, with a key emphasis on the use of positive language and appropriate words
•Provided necessary support whenever needed to childcare facilitators to ensure efficient discharge of their duties
•Prepared and served meals and snacks to children in the program as well as helping them get sleep
•Ensured the program’s itinerary was strictly adhered to by instructing child activity
•Attended to children’s individual needs and spent additional time with the ones who needed further assistance
•Promptly informed the management and childcare teachers about any child emergencies
•Ensured childcare procedures were attentively adhered to including diaper changing and bottle preparations
•Monitored and supervised the children in the program regularly to ensure their needs were well-met
Sales Associate Month 2007 – Month 2011
Shoe Mart Philippines, Manila, Philippines
RESPONSIBILITIES
•Assisted clients in finding particular products by exploring different corners of the store with a key focus on improving sales and customer satisfaction
•Promoted company products by explaining their benefits to potential clients, thus boosting overall sales
•Ensured good first impression for new clients through warmly welcoming them and ensuring they had memorable shopping experiences in the store
•Regularly assessed available stock and ensured timely restocking to achieve customer retention and streamline client satisfaction methodologies
•Thoroughly investigated item returns and appropriately assisted clients choose products that effectively addressed their specific needs
•Assisted clients in properly understanding company products and services by offering the requisite guidance and responding to most of their questions and queries
•Conducted regular security checks to lessen potential store robberies and ensure safety of clients
•Executed up-selling systems, including making proposals for embellishments and correlative purchases
•Successfully cooperated with retail agents to support sales by improving item introductions and publicizing security
•Regularly liaised with clients to keep up with their connections and ensure any necessary assistance was rendered promptly and effectively
•Liaised with clients and suggested specific items and special offers in line with their preferences and quality requirements, as well as teaching them on advancements to upgrade deals
Education
Medical Administrative Assistant 2016
University of Michigan, Ann Arbor, MI
High School Year of completion
High School Name, City, State
Certification(s)
Certified Pharmacy Technician 2015
University of Michigan, Ann Arbor, MI
References Available Upon Request
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