Part-Time Receptionist Human Services
Resume:
JENNIFER RAGINS, M.S.
WASHINGTON D.C. 20001
ad7gss@r.postjobfree.com
PROFESSIONAL SUMMARY
Experienced Administrative Analyst. Significant knowledge of interpreting Federal, state, and local regulations, including synthesizing results and preparing reports – proposals, and presentations, advancing business outcomes and capacities- through policy research, policy performance, and metric-based analyses. Effective analyst, utilizing the tools of strategic planning, and database management, -to facilitate quality health and human services.
PROFESSIONAL SKILLS
• Certified Licensed Consultant, Standards for Excellence Institute, (Non-Profit, Building Corporate Capacity, Strategic Planning, Fiscal, Policy Development, Program Development, and Evaluation)
• Humanities DC, Peer Reviewer- Proposal & Grant Analysis of DC Senior Programs, Arts and Humanities Projects
• The U.S. Health and Human Services, Technical Peer Reviewer Training
• DC Ward Five Senior Citizen Advisory Committee, Policy, Research, Resource, and Services Analysis
• Columbia University 2014 CEU: Affordable Care Act, The Changing Landscape of Social Work,
• Certificate Introducing Social Enterprise: Diversifying Revenue Streams and Increasing Impact
• Congressional Research Institute For Social Work and Policy, (Federal Health and Human Service Legislative, Fiscal Policies and Analyses)
• Microsoft Word, Excel, PowerPoint
EDUCATION
Columbia University, School of Social Work, Master of Science, Policy/Planning/Administration University of the District of Columbia, Bachelor of Science, Community and Urban Planning PROFESSIONAL EXPERIENCE
Independent Licensed Consultant August 21, 2023 –Present (Part-Time) Spiritbody Movement and Wellness Center
• Currently providing - research, programmatic, and special management analyses, supporting the development of wellness centers, in the District of Columbia, targeting, marginalized and underserved communities. This project is an adjunct product established by a group of licensed social workers and behavioral health professionals –of the Spiritbody Movement and Wellness Center, a multidimensional non-profit organization. The project provides global wellness and healing services –-covering the intersection between, behavioral health and physical health, including substance abuse prevention. o Assist with the coordination and development of the Board of Directors o Assist with the coordination of - administrative meetings, summary notes, community and government relations
o Research and provide fiscal analyses of local, and federal budgets, grants, and Medicaid/Medicare provisions, including private foundation funding requirements/and services
o Synthesize demographic, social, and economic census data o Research, and maintain databases, --prepare reports, and presentations, to submit to the CEO JENNIFER RAGINS, M.S.
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Total Care Services, Inc. (TCS)– Lanham, Maryland: Senior Policy Analyst —3/2015 – June 2021 Part-time:
• Provided research regarding long–term care –community-based support for District of Columbia and Maryland residents diagnosed with intellectual or developmental disabilities, including – youth and adults with co-occurring mental health and substance abuse conditions.
• Coordinated and prepared TCS’s Human Care Contract Agreements- with the District’s Department of Health Care Finance, Department on Disability Services, and the State of Maryland‘s Medicaid Waiver systems
• Assisted in the development of community and government relations, focus groups, community and client advisory panels
• Facilitated TCS’s contract agreement with Health Services for Children with Special Needs.
• Assisted TCS’s quality assurance- process, covering compliance with the state of Maryland’s regulations- for administering coordination of community health and wellness services.
• Maintained a database- tracking - the Centers For Medicare & Medicaid Services (CMS) HIPA- Medicaid- Long Term Care, and Office of Aging requirements
• Assisted in the development of TCS’s client-based service technology, confidentiality, and quality assurance, including grievance, and human rights policies. Researched health, social, and economic, trends in marginal and underserved communities
• Developed policies to support the implementation of TCS’s vocational rehabilitation program Developed contract agreements and programs to facilitate TCS’s supportive housing, employment, and job-placement services -
• Coordinated the development of TCS’s No Wrong Door Medicaid policies
• Researched and assisted TCS in the development of its COVID-19 policies. Conducted analyses of information from appropriate health policy authorities- to provide concise, accurate reports of analyses, findings, and recommendations
CRP, Inc. June 2008 – January 2015 Research Associate /Policy Analyst-Staff Consultant Provided research, policy analyses- and administrative support across Federal contracts, including: The U.S. Health and Human Services (HHS) Substance Abuse and Mental Health Services Administration
(SAMHSA): Served as an onsite contractor, providing CRP’s CEO, including SAMHSA’s former Policy Director and Senior Advisor, technical support, policy, and cross-system performance analyses.
• Participated in selected HHS projects, including technical assistance to the Center for the Application of Prevention. Technologies (CAPT), and the Office of HIV/AIDS.
• Provided technical assistance- organizing- CAPT’s national focus group sessions.
• Synthesized reports concerning social determinates, suicide prevention, and health policy inequities affecting racial/ethnic minorities, including (American Indian/Alaska Native, Tribal Nations, and Pacific Jurisdictions).
• Analyzed cultural competency- policies, and intervention. Coordinated logistics, summary notes, recommendations, and reports – detailing findings. U.S. Department of Education (ED): Provided analytical assistance, involving the National Center for Education Statistics (NCES), and the NAEP student assessment system. Analyzed, a plethora of research concerning economically disadvantaged- ethnic/racial and minority students’ assessments. JENNIFER RAGINS, M.S.
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• Researched urban and rural disadvantaged school districts' technology capabilities to support computer-based testing. Studied in-school support systems and services for children and youth with special educational needs, including states’ compliance with IDEA.
• Provided comprehensive analyses concerning supplementary education services for neglected and delinquent children/youth, in-state – institutions, and transitional systems.
• Analyzed achievement data concerning the high proportion of African-American youth in correctional facilities.
• Provided the CEO with required research, supporting the development of CRP’s American Education and Health Institute.
September 1999 June 2008 Supervisory Public Health Advisor (School Health Policy Officer) DC Public Schools, Office of School Health Programs, Washington, DC: Provided policy direction involving implementation of the District of Columbia’s Public Schools’- school health and human services system. Established performance measures, goals, objectives, and administrative procedures for school health operations. Conducted health system analysis leading to the implementation of school-based health centers, covering physical and mental health services for students. Coordinated critical epidemiological screenings involving student immunizations, lead-based screenings, and dental, vision, and hearing exams. Developed policies and procedures to connect students with a medical home. Established an individual school-based initiative to support health and social care for immigrant and migrant students, including their families. Advised former superintendents, on matters relating to urban systems’ capacity, to address the needs of students that live and exist in poverty.
April 1985- March 1995 – Sr. Policy Analyst- Special Assistant: DC Department Of Human Services Provided management and operational oversight related to the District’s health and human services system. Prepared decision documents based on quantitative studies and performance audits. Provided policy and compliance analyses regarding Medicaid, EPSDT reimbursement, TANF, child welfare, and social support systems. Worked closely with and for the Director providing required research, analysis, and documentation- leading to the development of the District’s Turning Points Program, its first official integrated service - school-based- youth initiative.
Executive Office Of The Mayor, Office of Policy and Evaluation (OPE). Sr. Policy Analyst Served as a Sr. Policy Analyst assigned to OPE to assist in the development and monitoring of the executive‘s human services platform, including the Department of Children and Youth, juvenile justice, health, and social welfare reforms. Provided OPE’s director social economic data and co-authored the development and the executive’s comprehensive homeless housing plan, for the nation’s capital. Department of Employment Services: Job Service /Office of Policy and Planning: Manpower Specialist – Policy Analyst: Served as a Manpower Specialist – Policy Analyst providing analytics and policy design relating to job training and placements for DOES’ Office of Policy and Planning. PROFESSIONAL AFFILIATION Participant-DC Medical Care Advisory Committee, Long Term Care Committee- Medicaid Eligibility & Enrollment Committee, Advisory Neighborhood 5E Zoning Committee, District of Columbia Historic Preservation League, Columbia University Alumni Association
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