Customer Service Relations

Domayah Williams

@ Batesville, MS ***** &S 662-***-****

* ad7g95@r.postjobfree.com

PROFESSIO Proven performer at Zaxby’s, adept in customer service and conflict resolution, enhanced

NAL customer satisfaction through diligent assistance and problem-solving. Excelled in

SUMMARY maintaining accurate transaction records, ensuring a balanced cash drawer. Demonstrated

exceptional work ethic and integrity, fostering repeat business and streamlining

operations.

SKILLS e Customer Service e Customer Relations

e Customer Assistance e = Order Taking

e — Work Ethic and Integrity e Conflict Resolution

e Patience and Empathy e Issue Resolution

e Time management skills e Complex Problem-Solving

e Cleaning and sanitizing e —- Staff Training

WORK © CASHIER/COOK 12/2021 to CURRENT

HISTORY

Zaxby’s Oxford, MS

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent

accuracy levels.

Built relationships with customers to encourage repeat business.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each

shift.

Helped customers complete purchases, locate items, and join reward programs.

Restocked and organized merchandise in front lanes.

Assisted customers with returns, refunds and resolving transaction issues.

Stocked, tagged and displayed merchandise as required.

EDUCATION © South Panola High School, Batesville, MS 05/2024

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