Customer Service Quality Control

Melvin Dwayne Waldrup

***** ****** ******, ******* ****, OK 405-***-**** ad7fyh@r.postjobfree.com

Seeking a position that allows me to use my experience of working with production and assembly, inventory management, shipping and receiving, sorting, raw materials and delivery to support company production and operations. Highly value safety, quality control, good customer service and integrity in a work environment. I am a self-starter and enjoy working independently, as well as a team member. I am very observant, analytical and pride myself on being reliable and detail oriented!

Skills

I have 10+ years of experience working in manufacturing/production in the areas of aerospace components, cabinetry, oilfield and automotive. I also have experience working shipping and receiving/warehouse, as well as in merchandising for a large corporation. I maintain a well-organized inventory of materials according to company compliance and based on production needs. I provide company with supplies and orders needed for effective and efficient operations. I effectively plan for and correct delays or shortages relating to materials. I quickly prioritize sequence of jobs to maintain production quotas. I have knowledge of reading and interpreting 2D drives, micrometers and calipers, as well as a wide range of maintenance concepts, production directives, practices, reading and interpreting blueprints and skill in applying this knowledge to complex maintenance related tasks and assignments. I am proficient in solving mathematics needed to operate machinery and communicating with all levels of management, as well as planning, identifying, and analyzing complex technical problems which require developmental or innovative solutions. I am skilled in solving production delays and inefficient production methods and procedures. I deliver and retrieve products in a timely manner. I collaborate with others and work well as part of a team. I am efficient at working with fixed or variable measuring instruments to measure dimensions, scanners to manage inventory, sheet metal, as well as a variety of pneumatic tools, hand and power machines. I have initiative to work independently and am a strategic thinker.

Experience

Assembly & Warehouse 11/2023- 01/2024 National Construction Workforce

Indianapolis, IN

Temporary position

I used components to convert LED lights to adjust brightness for city wide security lights as well as unloaded trucks using multiple types of forklifts to place inventory in correct locations for order picking for customers.

Courier 08/2023 – 10/2023 Driven Force, Oklahoma City, OK

I delivered and retrieved packages for DHL as a contractor through Driven Force. I retrieved and organized my packages based on zip code using handheld scanners, planned for efficient delivery, had a good relationship with customers and adjusted my schedule to do pick up of packages throughout the day.

Pizza Delivery 12/2022 – 02/2023 Marco’s Pizza, Midwest City, OK

I delivered pizza to a variety of locations in the Midwest City area.

Assembler 08/2022 – 10/2022 Hubbell-Oklahoma City, OK

I assembled underground armor cast utility boxes for multiple utility companies to protect underground wiring harnesses.

Shop Tech II 03/2017 – 08/2022 Wall Colmonoy – Oklahoma City, OK

I provided raw material for the manufacturing of aerospace parts for helicopters and jets. I have 5+ years of experience maintaining a well-organized perpetual inventory to support company operation and special projects. I documented production data and prepared reports without errors. I planned and monitored personal workloads, prioritizing most important first. I utilized process production methods and procedures to plan for impromptu workloads while maintaining production schedules for complex aircraft items. I utilized support processes to modify and repair items requiring special handling. I maintained a minimal scrap rating during annual FAA audits. I managed personnel to guarantee the smooth transition of repairs from one work center to the next to minimize production down time. I performed daily scheduled repairs, modifications, unscheduled maintenance to maximize shop capacity and production goals. I effectively reviewed work control documents to ensure proper maintenance and skill codes were effectively applied. I successfully applied information from appropriate reference materials, regulations, manuals, and technical data, as well as followed all safety controls without any occupational incidents.

Production Associate 01/2014 – 01/2017 Centek Inc – Oklahoma City, OK

I used work instructions and measuring tools to check asset specifications. I maintained a fast pace of work on the assembly line creating a quality product. I attended safety meetings, made suggestions for improvements, complied with all safety regulations.

Other work history prior to 2017 provided as needed. This includes construction for Pope Construction, assembly production for Johnson Controls and warehouse and merchandising for Hobby Lobby.

Education

Education-U.S. Grant High School 05/1986 Oklahoma City, OK

General high school diploma

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