Direct Support Security Officer

Adalgisa Lopes

Brockton, MA

I'm a highly motivated individual looking for new experience & Willing to attend any training and obtain any certification necessary to meet the needs of the position. Work Experience

Direct Support Professional (DSP)

New England Village Inc. - Pembroke, MA

January 2022 to June 2023

• Supported Clients with daily goal achievement and assisted with the development of new objectives.

• Assisted with ADL, including bathing, dressing, grooming, and personal hygiene.

• Conducted weekly grocery shopping; prepared and served nutritionist-approved meals.

• Maintained a clean, safe environment, completing housework, laundry, and minor repairs.

• Provided companionship and transportation to appointments, community events, and activities.

• Prepared with communication skills that include written and oral abilities.

• Communicated with nursing staff and administrator regarding program issues.

• Observed and documented all activity for progress reporting.

• Safely transported consumers today programs and community outings.

• Aided individuals with personal hygiene goals and additional responsibility fulfillment. Security Officer Brockton Hospital

Allied Universal - Brockton, MA

March 2020 to November 2021

• Conducted regular checks of doors and windows to ensure lock functionality.

• Identified and provided warnings to all violators of hospital safety and security policies.

• Controlled agitated patients and visitors in a smooth and effective manner.

• Performed regular patrols to check for suspicious or unusual activity.

• Responded promptly to emergency calls and help requests.

• Protected hospital personnel and property from theft and other damages.

• Maintained and updated hospital security systems as required on a regular basis.

• Ensured clean and safe working environment for visitors patients and hospital staff.

• Conducted regular safety inspections of all hospital areas.

• Reported all incidents to supervisor in an accurate and timely manner.

• Completed work logs after every shift for supervisor review. Environmental Services Coordinator

Brockton Hospital - Brockton, MA

February 2019 to December 2019

• Assisted in maintaining cleaning supplies log and ordering new cleaning supplies products.

• Created a workplace environment protection plan to preserve employee safety and reduce risk of accidents.

• Prepared and reviewed environmental impact assessments and environmental risk assessments.

• Created and managed environmental policies and objectives, and developed environmental awareness programs.

• Coordinated and scheduled pick-ups of solid waste, hazardous waste, and non-hazardous wastes, completing all necessary paperwork and record keeping requirements.

• Assisted in the development and implementation of environmental policies and procedures Veteran affairs Administrative

City of Brockton - Brockton, MA

January 2019 to May 2019

Responsible for: scheduling appointments; taking calls; addressing inquiries; filing documents; manual and electronic processing; office inventory; assisting office personnel; and processing incoming/outgoing mail.

Additional responsibilities and accomplishments include: being computer efficient; and professional. Home Health Aide/CNA

Independent At Home, LLC - Brockton, MA

January 2015 to December 2018

• Checked and monitored patients' vital signs and recorded data to maintain records

• Provided patients with transportation to doctor's appointments, errands and community events

• Performed light housekeeping duties, including cleaning, vacuuming and dusting

• Communicate with patients and family members to provide resources on aging-related conditions

• Assist patients with daily living activities, including bathing, dressing and grooming

• Provide mobility assistance to help patients maintain their independence

• Provided care to patients returning home from a short-term rehabilitation facility.

• Worked as a home health aide for patients with dementia, providing care and comfort and respite for families.

• Provided companionship and encouraged activities, including card games and crafts.

• Assisted with meal preparation and feeding, shopped for groceries, and ran errands. Scanner/Packer

Amazon Warehouse - Stoughton, MA

March 2015 to December 2016

• Stacked cartons and trays on pallets and skids, following established procedures and guidelines.

• Received and sorted incoming shipments of goods, ensuring accurate documentation and proper handling.

• Maintained clean, neat, and organized work areas to optimize productivity and ensure worker safety.

• Assembled cartons, crates, and containers, following established procedures, to prepare items for shipping.

• Marked and labeled containers with accurate shipping information to prevent delays and ensure proper .

• Received and packed deliveries on a weekly basis, ensuring accuracy and timeliness.

• Prepared orders by accurately processing requests, pulling materials, and packing boxes.

• Maintained cleanliness, neatness, and organization of work areas to promote productivity and ensure worker safety.

• Packaged items using appropriate materials, such as padding and cushioning, to prevent damage during shipping.

Retail Associate

Marshalls - Brockton, MA

April 2015 to November 2015

• Helped customers locate their desired items

• Maintained store tidiness and cleanliness

• Stocked shelves with new merchandise

• Answered customer phone calls and emails

• Educated potential customers about product offerings

• Referred customers to management if the issue required additional support

• Greeted customers promptly and with a friendly and engaging attitude.

• Maintained thorough knowledge of all sold products to assist customers in finding the items they need

• Served as retail associate in thriving Goodwill outlet. Managed all retail duties, including cashier work, restocking, and customer

Education

High school diploma

Brockton High School - Brockton, MA

January 2013 to August 2014

Skills

• Dementia Care

• Alzheimer's Care

• Environmental Services

• Vital Signs

• Medication Administration

• Cleaning Experience

• Caregiving

• Meal Preparation

• Bilingual/Cape Verdean Creole Customer Service Education and Training Sales and Marketing Operating MUNIS Filing System Organization

• Patient Care

• Home Care

Certifications and Licenses

CPR Certification

Certified Home Health Aide

Driver's License

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