Customer Service Office Manager
Resume:
Casey Vordtriede
**********@*****.*** 618-***-****
Ava, IL
Summary
Analytical, dedicated manager with 10 years of experience providing leadership and direction to employees, teams, and departments.
Skills
Customer service, Communication skills, Computer literacy, Time management, Documentation review, Microsoft excel, Microsoft word, English, Leadership, Guest services
Experience
Office Manager
Wilson and Son, Inc. • Sparta, IL 08/2020 - 08/2022
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 10% annually Provided customer service and was involved in training 2 new team members each month
Continually updated a leadership resume and honed skills by participating in various management trainings. Accounts Payable, completion of weekly deposits and employee payroll.
Drafted proposals, set up meetings, installs, maintenance and service calls, filing, emails, ordering from supplies and ran the Western Egyptian Furnace program.
Education
Business Management
John A Logan • Carterville, IL 05/2015
Prominent coursework: Intro to Computer Science 101
G.P.A 3.8
Minor in psychology
General
Sparta High School • Sparta, IL 07/2005
Certificate In English Greek Mythology Journalism
Accounting
Contact this candidate