Level 2 Call Centre

CAREER OBJECTIVE

I am an enthusiastic, self-motivated and actively seeking for opportunity in a dynamic environment where my academic knowledge in Safety Management can be utilized. I am seeking to broaden my knowledge, practical experience, and leadership skills with the intention of securing a professional career with the opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

PERSONAL DETAILS

Title: Mr.

Full names and Surname: Colbert Risimati Sithole

Cell Number: 073-***-****/ 073-***-****

E-mail: ad7feu@r.postjobfree.com

ID Number: 820**********

Marital Status: Single

Religion : Christian

Driver’s License: None

Criminal record: None

Health status: Good

Language Proficiency: English, Xitsonga, Sepedi and IsiZulu.

EDUCATION

Institution: Adolph Mhinga High

Highest Grade Passed: Grade 12

Year: 2000

Subjects: Xitsonga

English

Afrikaans

Geography

History

Agricultural Science

Institution: Wheelset Academy

Course: Occupational Health, Safety and Environmental Principles (Safety Officer)

Year: 2024

Institution: Wheelset Academy

Course: Perform Basic Life Support and First Aid Procedures Leve 1

Year: 2024

Institution: Wheelset Academy

Course: Work in Confined Space and Construction Sites Level 2

Year: 2024

Institution: Wheelset Academy

Course: Perform Basic Fire Fighting (Level 2)

Year: 2024

Institution: Wheelset Academy

Course: Explain and Perform Fall Arrest Techniques when Working at Height

Institution: Professional technically college (Intro to PC)

Completed Qualification: Diploma in computer science

Subjects: Ms word

Ms Excel

Ms Access

Ms PowerPoint

Typing Skills

Email and internet

Institution: Centurion Academy

Completed Qualification: Public Relations Manager Certificate

Subjects: Human Resources Principle,

Explain diversity, change and development in society,

Induction to new employees,

Labour laws,

Induct a new employees,

Recruit and select candidate to fill defined positions

Institution: Mabotwane Security college

Grade Obtained: Grade obtain: E,D&C

PSIRA certificate valid 2024

Institution: Saint Ignatius college

Qualification: Call Centre Certificate

Subjects: Ms word,

Ms Excel,

Call Centre script's,

Call Centre management,

Telephonic etiquette,

Tele Sales,

Telemarketing,

Communication

PROFESSIONAL SKILLS, INTEREST AND COMPETENCIES

People skills

Good conceptual, analytical, and logical skills

Deadline-driven

Ability to work under pressure

Exceptional communication and written skills

Professionalism

MS Word, MS Excel, MS PowerPoint, Internet & Emails and MS Outlook

Ability to function effectively as a member of a team

Ability to function well in a multi-cultural environment

Problem-solving and critical thinking

Organized

EMPLOYMENT HISTORY

Company: Bidvest Magnum/ Protea coin

Position: Security Officer

Reason for leaving: Contract expired

Company: Renaissance Security (In Kruger National Park)

Position: Security Officer

Reason for leaving: Contract expired

Company: ADT & Fidelity Security Services

Position: Security Officer and specializing in event's by the weekend

Reason for leaving: Sites contract expired at Transpaco in Booysens

Company: Pattles food in crown mines

Position: Dispatch & Receiving Clerk

Reason for leaving: Contract expired

Company: Vodacom world

Position: Call Centre Agent

Reason for leaving: Contract expired

INTERESTS

Hiking

Travelling

Community involvement

Reading about the current affairs

REFERENCES

Name: Mr Tom veermak

Position: Area Manager

Company: Fidelity Security Services

Contact number: 078-***-****

Name: Mr. Medreck Mushwana

Position: Supervisor

Company: Pattles Food in crown mines

Contact number: 083-***-****

Contact this candidate