Project Manager Management

Scott Andrew Massie

Senior Program/Project/Release Manager & Consultant

**** ******* ***** ***** ******** GA 30062

Phone: 404-***-**** Email: ad7e0p@r.postjobfree.com Skype: Scott.Massie57

LinkedIn: https://www.linkedin.com/in/scott-a-massie-817a941/

Highlights of Qualifications

Strategic program & project manager with proven record of success leading all phases of Infrastructure, Data Migration & Application Development Project Management with Financial Responsibility.

Experienced planning infrastructure and software development programs & projects with 100+ resources and $50M budgets supporting client with technology solutions to improve customer services.

Excellent communicator with superb organizational skills and financial understanding to communicate effectively with client executives and their respective cross-functional teams.

Extensive knowledge of Agile, Waterfall, Lean & blended methodologies to produce high-quality deliverables that meet or exceed timelines and budgetary targets.

Crafted a business approach that enabled Burnham Services to win a reverse logistics contract meeting AT&T’s service performance criterion.

Re-designed AT&T’s approach recommended by Deloitte for obtaining property access rights for 150,000 MDU properties in twenty-two states from an approved budget of $30M to $3M saving AT&T $27M.

Developed contract management system for UPS Logistics replacing a manual process used to manage contract expirations & renewals for more than 50,000 customers.

Created a delivery vehicle specification manual for Coca-Cola enabling them to provide uniform quality standards for Coca-Cola distributors around the world.

Work History

Program Release Manager, AT&T, Atlanta, GA (Jan-2021 to Aug-2024)

Contracted to develop program management reporting and managing use case release for the 5G Pathfinder program which participates in upgrading the AT&T Network and User Applications.

Senior Consultant, Habersham Metal Products, Cornelia, GA (Jan-2020 to Mar-2022)

Contracted to improve inter-office operations pertaining to Engineering, Project Management and Sales Admin by introducing applications, policies, and processes to speed up production and reduce errors.

Project Manager/Consultant, Dorel Sports, Madison, WI (Jan-2019 to May-2019)

Contracted to consult on strategy and develop requirements and timeline for company to convert its three distribution centers into Foreign Trade Zone, Agile Methodology and Workfront Tool, SAP-GTS and SharePoint.

Senior Project & Product Manager-ADP, Alpharetta, GA (Jan-2018 to Nov-2018)

Led: IT project to create front-end B2B Client Service Portal serving as gateway for Administrators and employees to access essential information including Accounts; Cases Loads; Success Plans; Important Events with for Live Chat with Agent in Salesforce platform. Led Compliance projects to create tool, to enhance tracking five hundred tasks/projects to support upgrade and data migration from Clarity to new Salesforce.

Lead Project Manager-AT&T, Alpharetta, GA (Apr-2017 to Jun-2017)

Revamped time-sensitive critical project with client to adjusting scope making necessary budget reduction kicking off Agile project to stay on schedule. Project utilized the SAFe Agile (CI/CD) methodology and SharePoint.

Senior Program/Project Manager/Scrum Master-AT&T, Atlanta, GA (Feb-2014 to Dec-2017)

Led MSO $50M client-facing B2B management services wireless mobility technology program (S-QoS) managing cross-functional teams (IT, Networking, Labs, Marketing & Operations) with 100+ resources to provide higher levels of network performance.

Work History continued

Lead Project Manager-AT&T, Atlanta, GA (Apr-2013 to Oct-2013)

Led multiple Waterfall & Agile technical project teams converting legacy programs to APIs.

Senior Project Manager-Innovative Creative Solutions, Atlanta, GA (Dec-2011 to Jan-2013)

Consulted for development of a hosting solution to create an SQL Server database with Dot Net front end to interface with AT&T’s OVALS Platform to monitor properties with no property access rights for U-verse services.

Program Director-Amoena USA/Robert W. Baird & Co., Kennesaw, GA (Nov-2011 to Oct-2012)

Developed & executed a plan and implemented Foreign Trade Zone including improvements to policies, procedures, contracts, Microsoft Dynamics NAV & facilities improving productivity by 40% and saving $2M annually.

Senior Project & Product Manager-AT&T, Atlanta, GA (Jun-2009 to Nov-2011)

Established methodology, database analysis & writing SQL queries to identify Property Owners, Multi-Dwelling Unit (MDU) Properties including a WBS for the associated Buildings and Customer Units reducing $30M budget to $3M.

Senior Project Manager-Sandvik Mining, Sudbury, Ontario, Canada (Nov-2007 to May-2009)

Launched Quality Management System (QA) implementation infrastructure project.

Managed cross-functional team migration for transformation of ERP System for North American business units.

Technical Project Manager-AT&T, Atlanta, GA (Sep-2007 to Nov-2007)

Managed CLLIDA coding requirements for AT&T U-verse to integrate into VRAD communications infrastructure.

Senior Project Manager-Ryder Systems, Toronto, Ontario, Canada (Mar-2006-Aug-2007)

Orchestrated infrastructure SDLC Electronic Proof of Delivery project to facilitate the Imperial Tobacco direct stores delivery and billing for more than a million orders annually supporting $3 Billion in sales for SAP platform.

President of Operations-Georgia Erosion Control Center, Woodstock, GA (Aug-2004 to Feb-2006)

Created automated work order system for management of erosion control operations. P&L responsibility $20 Million Operations Budget, 250 employees, 150 fleet, $10 Million materials.

President, SPOT Logistics, LLC, Marietta, GA (Jan-2001 to Jul-2004)

Provided TMS and WMS B2B software development and logistics consulting services to companies including Novartis; Spanx, Coca-Cola, Boeing, Steelcase, UPS, Tree of Life, Marcus & Millichap, Peak Oilfield Service, Henke Sass Wolf, U.S Departments of Education & Energy, Dayhawk Radiology, Bestar & Pitney Bowes.

Senior Consultant & Project Manager-Burnham Services, Atlanta, GA (Aug-1997 to Dec-2000)

Directed infrastructure project support teams with twenty-five employees/contractors for SDLC implementation of TMS. Established reverse logistics program to reclaim equipment used for AT&T cell phone towers.

Education

M.A., Central Michigan University, Management & Supervision, Mount Pleasant, MI

B.A., Sonoma State University, Sociology, Rohnert Park, CA

A.A., Santa Rosa Junior College, Business, Santa Rosa, CA

Diploma, Logistics Management, Golden Gate University, San Francisco, CA

Certificate, Project Management/Business Analysis, Kennesaw State University, Kennesaw, GA

Certification, SAFe 4 Agilist, Boulder, CO

Certification, Scrum Master, Atlanta, GA

Certification, Scrum Product Owner, Atlanta, GA

Certification, DevOps-Generalist, Atlanta, GA

Certification, Six Sigma-Green Belt, Atlanta, GA

Technical Skills

MS Office 365, Skype, Crystal Reports, PkMS, Project Place (SDLC), QSi, Alteryx, OVALS, Map Marker, SharePoint, CLLI Codes, Business Objects, Clarity, Confluence, SalesForce, EDW Query, Waterfall, SAFe Agile, SAP, SQL, RFQ, RFP, CMPM, ITUP, PRISM, FUSE, PMATT, TMS, WMS, WBS, iTrack, Rally, Jira, Trello & Workfront.

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