Los Angeles Customer Service

EJ

EDWARD JOHNSON

ad7dmm@r.postjobfree.com 323-***-**** Los Angeles, CA 90008

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Conflict Resolution

Safety Inspections

Campus Operations

Customer Service

CCTV Monitoring

Student Security

Emergency Security

De-Escalation Techniques

Team Leadership

Surveillance

Security Operations

Federal and State Regulation Compliance

Security Procedures Knowledge

Firearms Expertise

Professional Demeanor

Honest and Dependable

Attentive and Observant

Invicta Acquisition LLC Los Angeles,

California

School Security Officer

12/2018 - Current

Conducted daily patrols of school premises to detect any suspicious activity and ensure safety of students, staff and visitors. Assisted in the implementation of emergency response plans during drills or actual emergencies.

Enforced rules and regulations on school grounds to prevent disruption or illegal activities.

Provided escorts for staff members when requested by administrators or teachers.

Dispatched radio messages to other officers and agents of campus. Managed building access control systems and developed lock and unlock protocols with key control.

Army National Gaurd Los Angeles,

California

Infantry Mortarman

08/2005 - Current

Provided technical advice and assistance to junior personnel regarding proper operation and maintenance of mortar systems. Maintained and operated various mortar systems, including the M224 60mm Mortar, 81mm Mortar, and 120mm Mortar.

Supervised loading, unloading of ammunition onto, from vehicles while adhering to established safety protocols.

Directed crewmembers on proper aiming points when engaging targets with direct fire weapons such as machine guns or grenade launchers. Hustler Casino Gardena, CA

Casino Security Officer

12/2018 - 08/2019

Conducted regular surveillance of casino floor, monitored security cameras and identified suspicious behavior.

Escorted high-value patrons through the casino when requested by management.

Maintained professional and respectful demeanor, even in situations of Summary

Skills

Experience

extreme stress, remaining alert, focused and effective to carry out security- related missions.

Greeted casino guests and made each feel welcome, directing individuals to target casino areas to begin engagement with internal services. Paragon Security Covina, CA

Federal Protective Security Officer

05/2015 - 12/2018

Conducted physical security assessments of federal facilities to identify potential threats and vulnerabilities.

Searched individuals entering the facility for weapons or other prohibited items.

Participated in drills designed to test emergency preparedness plans. Monitored building and property entrances and exits to detect intrusions and protect assets.

Basic Leader Course Dublin, CA

Certificate of Completion Sergeant in Sergeant Course 01/2020

Palisades Charter High School Pacific Palisades, CA High School Diploma

06/1997

Education and Training

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