Los Angeles Retail Sales

Sharee Irvin

Los Angeles, CA *****

323-***-**** ad7dgt@r.postjobfree.com

Retail Sales

Profile

Experienced in retail sales and customer services; Ability to perform all duties, including:

●Greet customers and ascertain what each customer wants or needs.

●Describe merchandise and explain use, operation, and care of merchandise to customers.

●Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

●Compute sales prices, total purchases and receive and process cash or credit payment.

●Answer questions regarding the store and its merchandise.

●Prepare sales slips or sales contracts.

●Maintain knowledge of current sales and promotions, policies regarding payment and exchanges

●Maintain records related to sales; Demonstrate use or operation of merchandise.

●Place special orders or call other stores to find desired items.

Education

B.S. Degree Program, Psychology, California State University, Los Angeles, completion in 12/2014

A.A. Degree, Associate of Arts, Interdisciplinary Studies, Los Angeles Southwest College, 2012

Retail Sales Experience

Customer Service/Cashier Home Depot, Los Angeles CA 06/2000-2002

●Greet customers entering into establishment, Issued receipts, credit card transactions.

●Maintained clean and orderly checkout area, stock shelves, mark prices on shelves.

●Cash register operation, handles high volume sales successfully, and resolved customer’s complaints.

Customer Service /Cashier Wal-Mart Paramount CA 11/2005-2007

●Courteously greet customers and efficiently process transactions within busy, fast paced retail environment.

●Operate cash register, scanners and computers to itemize and total customer’s purchases.

●Collect payments and make changes for cash transaction and balance drawer at the end of each shift.

●Assist with stocking floor sets, opening and closing procedures.

Education Experience

Tutor/Educator Academic Advantage, Los Angeles CA 10/2011-2/2013

●Tutored clients in English Language Arts on a weekly basis for a total of 27 hours maximum

●Provided tutoring services for Special Needs children with a diagnosis of MRM and MRS.

●Effective communication with supervisors and families regarding the progress of the clients.

●Presented lesson plans to develop students’ critical thinking skills

Teacher’s Assistant Young Scholar’s Summer Program, Los Angeles CA 06/2012-8/2012

●Establish warm, accepting environment that promotes learning through all instructional developmental areas such as intellectual, physical and social-emotion.

●Supported class instruction as per teacher requirements – Assisted in creating instructional environment which includes working in groups and individualized activities: single, small and large group activities;

●Provided individualized care to students with special needs.

Student Worker LA Southwest College, Child Development Dept 12/2007-12/2011

●Provided administrative support to department staff performing file maintenance in alpha/numeric order

●Facilitate the resolution of student complaints in a timely manner

Office Support Staff, Receptionist and Clerk with strengths in switchboard operation, office administration, some bookkeeping. Additional experience in tutoring and teaching assistance. Strengths include:

• Computer proficiency in Microsoft Word, Excel, Powerpoint

• Experience in accounts payables and receivables

• Familiar with all standard office equipment, procedures and business office processes

• High level of motivation and initiative; Good team member; Cooperative and adaptable

• Data entry, filing, customer outreach and new business development

Office Experience

Appointment Setter Abigail Abbott, Seal Beach CA 5/2006-12/2007

●Scheduled appointments in a timely manner and resolved customer complaints

●Operated telephone switchboard system with more than 30 lines

●New business development: Cold calls to potential customers

●Sales of products and data entry of orders; Completed call logs and reports research

Receptionist Coreland Real Estate Company, Los Angeles 3/1998-1/2006

●Data entry and telephone duties: receiving, screening and transferring calls

●Mail distribution, filing and photocopying, billing, accounts receivables and payables

●Invoicing clients, bank deposits, light bookkeeping, computer proficiency

References available upon request

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