Quality Assurance Team Members

Tika Sharma

ICQA Associate

.

Phone Number 614-***-****

Email **************@*****.***

Address ***** ******* *** ************, **** 43147

Detail-oriented and analytical individual offering excellent technical and communication skills with the ability to work in a fast-paced environment. Experienced in designing, developing, and executing manual and automated test plans and scripts. Adept at managing all phases of software testing, analyzing test results and implementing corrective action. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

SKILLS

Call Monitoring

Peer Relationships

Report Delivery

Supplier Audits

Quality Assurance Controls

Process Implementation

Quality Assurance

Strategic Planning

Automated Inventory Processes

QA Planning

Vendor and Contractor Oversight

Monitor Quality Control

Flow Assurance

Documentation

SharePoint

EXPERIENCE

Quality Assurance Analyst

ZULILY INC, LOCKBOURNE, Ohio

Apr 2020 - Present

Trained new and existing team members on quality assurance best practices.

Established metrics and tracked trends within the QA process over time.

Trained junior QA analysts on best practices when conducting tests on products and services.

Assisted in developing strategies for improving the efficiency of the overall QA process.

Collaborated with cross-functional teams to ensure product quality and compliance with regulatory standards.

Identified and implemented process and product improvements to enhance quality and reduce costs.

Monitored bug resolution efforts and track successes.

Team Leader

STX COMPANY, BALTIMORE, MD

Apr 2010 - Apr 2014

Mentored and coached team members to ensure successful performance.

Delegated tasks to team members according to project requirements and employee strengths.

Motivated team to achieve optimal results through effective communication and interpersonal skills.

Created clear roles and responsibilities for each member of the team based on strengths and weaknesses.

Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements.

Facilitated regular meetings with the team to discuss progress towards goals and identify areas for improvement.

Used financial accounting or spreadsheet software to calculate revenue, sales and expenses.

Investigated products or markets to determine areas for opportunity.

Distributed and created brochures, pamphlets and signage to promote product or service.

EDUCATION

Bachelor of Arts (B.A.) in SOCIALOGY

UNIVERERSITY OF NORTH BENGAL, INDIAN

May 2003

CERTIFICATIONS

Forklift certification from OSHA

LANGUAGES

Nepali

Native

English

Fluent

REFERENCES

References available upon request.

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