Business Systems Technical Representative
Resume:
xX Resume Qa & -
Melbourne, Fl
JOHN CUSHING arc
EXPERIENCE SKILLS
Kemper Business Systems, Melbourne Fl. — Account ¢ Diagnosed and
Executive resolved technical
10/2018- 03/202 hardware and
software issues
involving internet
connectivity, email
Sales for office equipment, IT solutions
ATLANTIC BUSINESS PRODUCTS, Moorestown NJ— © Provided answers
Technical Representative to clients by
08/2006 - 08/2018 identifying
Repaired, diagnosed customers problems problems,
researching
STEWART BUSINESS SYSTEMS, Mt. Laurel N.J. — Technical answers and
Representative guiding clients
12/2000 - 08/2006 through corrective
Repaired, diagnosed customer problems steps
¢ Handled trouble
KEMPER BUSINESS SYSTEMS, Melbourne EL. -Technical tickets with support
Representative interventions for
urgent issues
e Helping to maintain
Repaired, diagnosed customer problems existing customer
COPYTRONICS INC. Cocoa, FL. - Technical Representative base and expanding
new customer base
09/1994 -11/2000
04/1990- 09/1994,
Repaired, diagnosed customer problems
COPYTEX INC. Tolland CT. - Delivery, Technical AWARDS
Representative
‘Technician of the Year
11/1984 - 12/1989
Delivery set up and installation of new equipment. Repaired, diagnosed
customer problems.
CERTIFICATIONS
Fully trained and certified on Ricoh black and white MFP, wide format
machines
Minolta, Xerox, Sanyo, Selex and Cannon
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