Scrum Master Agile

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Abdal M Hussainy

Scrum Master SAFe® ASM CSM® AZ-900

LinkedIn - Profile

Austin-TX 737-***-**** E-mail

Profile Summary

Dedicated and results-driven Scrum Master with a proven track record of enhancing team collaboration and project efficiency through Agile methodologies. Experienced in guiding cross-functional teams, ensuring adherence to project objectives, and fostering a culture of continuous improvement. Skilled in backlog management, sprint planning, and implementing Kanban methods to drive consistent project delivery. Certified in Agile methodologies and committed to driving success through transparency, feedback loops, and Agile best practices.

Skills

• Predictive and Agile Methodologies (Scrum, Kanban, XP, LeSS, BDD, TDD)

• SAFe Practitioner

• Project Management (Planning, Execution, Monitoring, Control)

• Quality Assurance (Testing, Process Improvement)

• Agile Scrum Ceremonies

• Jira, ADO, Confluence, SharePoint

• Cross-functional Team Leadership

• Project Financials

• Document Control Management

• Delivery Operations

Work Experience

Scrum Master - CGI Technologies & Solutions (10/2022 to 03/2024) Worked as a Scrum Master for two projects.

DIRECTV client which involved the development and integration of new microservices and business workflows to payment collections legacy product.

Valley National Bank client which involved replacing a significant part of its technology estate, evolving its product-engineering operating model, and streamlining and modernizing its business operation. This transformation is a key accelerator for the bank's business strategy, increasing our speed and ability to create compelling digital experiences for the customers.

• Implemented Agile Scrum frameworks, leading successful transformations and driving Agile adoption.

• Scheduled and facilitated Agile ceremonies including PI Planning, daily standups, and retrospectives to ensure alignment with objectives.

• Conducted efficient code reviews to maintain high code quality and foster continuous improvement.

• Assisted product owners in backlog grooming, story splitting, and estimation techniques using Poker Estimation and Story Points Calculation.

• Utilized Agile metrics (velocity, burn-down/up charts, cycle time, lead time) to track team performance and drive improvement.

2

• Maintained transparency through status reports, metrics, and visual dashboards, fostering collaboration and informed decision-making.

• Managed Jira/ADO for project monitoring, ensuring adherence to Scrum practices and facilitating Agile transformation.

• Led project aspects including capacity planning, resource allocation, and client engagement to ensure project success.

• Conducted Agility Health Facilitation to assess and enhance team health and practices, promoting continuous improvement.

Scrum Master - Amdocs (05/2021 to 01/2022)

Worked as a Scrum master for AT&T client involving API enhancement and Infrastructure projects.

• Managed 5 projects with a team of 50, ensuring alignment with program objectives.

• Led project kick-off meetings and facilitated Scrum-related sessions for SAFe transformation.

• Conducted Scrum of Scrum meetings for onshore/offshore teams, addressing dependencies.

• Assisted Product Owner in PBI grooming and tracked team velocity for efficient planning.

• Coordinated code releases, managed cross-team dependencies, and shared APIs.

• Provided metrics and status reports, leveraging Agile metrics, Poker Estimation, and Story Points Calculation.

• Ensured adherence to Definition of Ready (DOR) and Definition of Done (DOD) for quality deliverables.

• Collaborated with Technical Development team to address critical paths and maintain code quality.

• Implemented Agile/Scrum best practices, including backlog grooming and story splitting.

• Conducted PI Planning and utilized estimation techniques for effective project iteration planning.

• Contributed to Agile transformation and fostered continuous improvement through Agility Health Facilitation.

• Captured lessons learned, promoted Estimation Techniques, and enhanced project efficiencies. Agile Project Manager - CGI Technologies & Solutions (04/2018 to 04/2021) Worked as an Agile Project Manager for Con Edison client implementing asset and resource management solutions for the GAS and Electric division.

• Managed contract deliverables and initiated project kickoff meetings.

• Collaborated with project stakeholders and business analysts to finalize requirements.

• Worked closely with internal and external customers to develop software solutions using agile methodologies and oversee the design, development, testing, and troubleshooting of applications.

• Assisted team with making appropriate commitments through story selection, sizing, and task definition and participated proactively in developing and maintaining team standards, tools, and best practices reducing development time by a sprint of 2 weeks.

• Created project plans, monitored critical paths, and oversaw project execution with an Agile mindset.

• Managed project financials, including revenue, cost analysis, and contingency planning in an Agile environment.

• Coordinated team tasks, conducted schedule reviews, and led test planning and defect triage using Scrum practices.

3

• Ensured compliance with quality assurance guidelines and contributed to process improvements based on Agile principles.

• Maintained project documents, facilitated Change Request processes, and conducted what-if analyses using Agile tools.

• Led Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives.

• Reported on tracking, risks, and issues during Agile meetings and managed resource onboarding/offboarding in Agile teams.

PMO Consultant - Virtusa Software Services (02/2015 to 07/2017) Worked as a PMO consultant for British telecom client projects under MDM - Master Data Management program.

• Coordinated Salesforce project initiation and managed resource activities.

• Maintained SOW, Resource, Revenue, and Billing Efficiency trackers.

• Coordinated with Business Support Partners for invoicing and updates.

• Updated MS Project plans tracked metrics and ensured project alignment.

• Managed risk logs, facilitated meetings, and analyzed revenue variances.

• Reported to Project Manager, created purchase orders, and provided status updates.

• Supervised team progress, facilitated meetings, and conducted follow-ups.

• Involved in Account/Project Monitoring activities and audits. Project Support & Operations - HCL Technologies (02/2012 to 01/2015) Worked as Project coordinator for SBI Bank client to develop insurance products for automobile industry. In addition, handled delivery operations for BU projects.

• Initiated projects per Statements of Work in the internal system.

• Managed resource demand and supply, including calendar tracking.

• Maintained Product Status Tracker and circulated Weekly Status Reports.

• Assigned tasks and maintained project plans using MS Project.

• Coordinated User Acceptance Testing for multiple sub-products.

• Monitored revenue, and expenses, and prepared engagement management dashboards.

• Generated utilization and resource release reports.

• Managed Third-Party master data and invoicing.

Education

• MBA, Anna University, Technology Management (Part Time Education) - India

• B.Tech., Anna University, Information Technology - India Training and certifications

• Project Management

• Scrum Master - Scrum Alliance Certificate - ID 1477304

• SAFe Advance Scrum Master - ID 203*****-****

• Azure Fundamentals – Microsoft Certificate ID 4CA55D-ECDL9A

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