Customer Service Security Guard

Jean Duclair

Address: Brooklyn NY, *****

Phone: 347-***-**** Email: ad7c93@r.postjobfree.com

Objective

I am a career driven professional. I’m a fast learner, I have excellent communication and interpersonal skills which allows me to effectively resolve conflicts. As I am a good team player, my aim would be to work in a team as well as independently to achieve my goal.

Organizational skills: I possess along with the capability to work in fast paced environments are conducive with my ability to learn new procedures and processes quickly.

Work Experience:

Revel New York, NY

Driver 05/2023 – present

Driving Tesla Car, Model Y and Model 3. Developing a passion for electric cars since May 2023. Worked to achieve ultimate customer satisfaction. Practiced safe and secured loading methods to avoid damaging good of the. Provided excellent timely and accurate service.

Uber/Lyft New York, NY

Driver 09/2021 – 04-23

Performed vehicle and maintenance prior to trips

Read maps and identified the fastest route

Provided excellent customer service to client

Worked to achieve ultimate customer satisfaction

Practiced safe and secured loading methods to avoid damaging good of the client

Provided timely and accurate service

Allied Universal New York, NY

Security guard 3/5/2020 – 08/2021

Challenged suspicious individuals and contact authority regarding illegals activities

Provided security presence to customers.

Responsible for meeting, reading and directing customers, guest, employees and visitors

Verified and record visitors’ information; controlled access at the property

Maintained lost and found items.

Responded quickly to emergency.

Secured premises and personnel by patrolling propriety and monitoring surveillance equipment.

Brooklyn Nursing center (Part Time) Brooklyn, NY 07/2019 - 6/2020

Assisted Nursing

helping with grooming.

Helping with dressing, eating, and exercising.

monitoring vitals with medical equipment

reporting patient behavior and wellbeing

cleaning medical equipment.

Assisting and Transferring patients.

providing companionship and friendship.

Answer customer queries and concerns

Assist with the complaint.

Education

Kingsborough Community College

Brooklyn, NY

2022-2025

Skills & certifications

Microsoft office, Word, Excel, PowerPoint, Speak, write, read Haitian Creole and French Switchboard 10+lines

Type 40 wpm Supervision of clerical staff General office Administrator

Certified: Adults CPR; First Aid

Certified nursing assistant CNA

Certified phlebotomist

EKG certification

Patient care technician PCT (AMCA American Medical Certification Association)

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