Service Agent Supply Management

Location:

Honolulu, HI

Salary:

$165000

Posted:

July 17, 2024

Contact this candidate

Resume:

**** * ****** ******

Honolulu, HI *****

CELL PHONE: 808-***-****

WORK PHONE: 808-***-**** ext. 2784

SUMMARY OF SKILLS:

Job Titles: Journeyman Painter/Sandblaster … Strategic Movement Deputy Chief … Supply Management Analyst … Combat Chief Readiness and Operations … Air Transportation Specialist.

Skills:

Management … Supply Management … Planning … Logistics … Strategic Movement Planning … Load Planning/Distribution … Hazardous Material Handling/Storage … Passenger and Equipment Loading/Unloading … Painting Operations … Sandblasting … Surface Preparation … Organization … Project Management … Warehouse Operations … Needs Assessment … Scheduling … Freight Inbound/Outbound … Problem Identification/Solving … Professional Development … Coordination … Training … Evaluation … Personnel Supervision … Analyzing … Monitoring … Coaching/Mentoring … Records Management … Program Development … Policy and Procedure Development and Implementation … Administration … Manpower, Supplies, and Equipment Needs Assessment … Inspections … Computer Operations … Safety Operations … Administrative, Financial, and Technical Report Preparation … Load Planning … Cargo Handler … Customer Service Agent … Ramp Service Agent …

Accomplishments

Training – The Defense Travel System (2/12/2013) 40 The Defense Travel System (DTS) is a fully integrated, electronic, end-to-end travel management system that automates temporary duty travel for the Department of Defense.

I was able to have DTS meets unique DoD mission, security and financial system requirements within the guidelines and DoD travel policies and regulations.

Training – Joint Action Officer Course (JAOC) (JOPES) (3/22/2013) 40The JAOC is intended for all action officers, senior enlisted personnel, and civilians who already possess basic JOPES systems automation skills and need advanced analytical and research tools to advise and assist Operational Planning Groups (OPGs) and other senior decision-makers.

JAOC focuses on analyzing possible problem/issues in TPFDD development and provided recommended solutions to the senior decision-makers.

Assist the operations department officer, planning and execution managers and division heads in areas pertaining to management and control of improving costs, scheduling, quality, safety, security and training.

Certification – Joint Operations Planning and Execution System (5/20/2005) 40 Department of Defense system used by Joint Planning and Execution Community to conduct joint planning & operations.

Able to analyze substantive programs to identify the key issues or problems and recommend solutions or alternatives.

Force Deployment Specialist.

Participate in development and maintenance of the Korea Theater of Operations (KTO) Time-Phased Force Deployment Data (TPFDD) for use in joint command post and field exercises.

Lead the deployment study teams composed of technical and analytical personnel from across the USFK staff, its major subordinate commands, joint staff (JS), and sub-unified command staff.

Operate and maintain the Joint Operations Planning and Execution System (JOPES) database Advise and instruct personnel on the use of JOPES.

Trained and provide technical support to designated military personnel in the use of JOPES and also provide JOPES training and coordinate training on JFAST and Collaborative Force- Building Analysis Sustainment and Transportation (CFAST) Provide JOPES expertise and technical assistance during exercise Key Resolve and Ulchi-Freedom Guardian.

During crisis, contingency, and exercises, I have lead daily Strategic Deployment Cell (SDC) validation meetings and provide assistance to USFK components.

I have act as the primary action officer and/or project leader for the following applications: JOPES; Requirements Development and Analysis (RDA); Scheduling and Movement (S&M); Computerized Movement Planning and Status System (COMPASS); Ad Hoc Query (AHQ); Rapid Query Tool (RQT); Web Hoc Query (WHQ); Mobilization Planning (MPL); Mobilization Operations and Deployment, Employment Execution (MOB/ODEE).

I have contains Operation Plans, Operations Orders & associated Time Phased Deployment Data (TPFDD), TPFDD contains unit movement requirements for contingency & major exercise deployments.

I am able to communicate effectively orally and writing.

Certification – Automated Air Load Planning System (AALPS) (11/12/1995) 40 Guidance for planning and execution of airlift operations.

Written reports and conduct briefings to senior leadership

Develop aircraft load plans and manifests for both equipment and personnel.

I have provided a common logistical operation picture to the battlefield.

I have knowledge of the national intelligence community, Join Command, Department of Defense (DoD) structure, organizations, and mission operations.

Able to provide capability to support commodity management and tracking through Single Mobility System (SMS).

I have knowledge of Aerospace Expeditionary Force (AEF) concept and principles.

I have skills in communicating effectively with others, both orally and in writing, in working out solutions to problems that is related to the work.

Providing concise intelligence products and delivering written and verbal presentations to senior officers for decision-making purposes.

I have the ability to plan and organize as Local Union President and also with work related.

I have mad skills in in DCAPES, JOPES, WMP, SORTS and TPFDD.

Certification – Unit Movement Officer Deployment Planning Course (3/23/2013) 80hrs I have provided technical guidance on how to prepare and maintain unit movement plans and unit load plans (rail, air, sea, and land. I have use of deployment automated information system (TS-AIMS II) to prepare and maintain unit movement data. Coordinate and conduct unit movement training (rain unit load teams).

Coordinate with higher HQ and support activities (SDDC element, A/DACG) for operational and logistical support of unit movements.

Certification – TC-AIMS II (6/20/2013) 80 The Transportation Coordinators Automated Information for Movement System II is a joint Service automated system providing an effective management tool supporting unit movements and cargo operations.

I am able to utilize workload programs and practices Performance Measurement and Control (PMC), Advance Industrial Management (AIM), Project Resources Operation System (PROS)/PROS Overtime, Business Objects, WEBAIM, Quality Performance System (QPS), Consolidated Surveillance System (CSS), Enterprise Knowledge Management (EKM), Knowledge Management (KM).

Support advocate for Federal workforce at Pearl Harbor Navy Shipyard & IMF employees.

Experience

President, Local Union 1941, WL-4102-09 (GS-11 equivalent)

June 2014 to June 2017

PHNSY & IMF – Pearl Harbor, Hawaii

Memberships have grown from 26 members to 86 members within two years of my presidency for Local Union 1941. At each meeting, I preside, preserve order and enforce the Constitution, Bylaws and the Federal Collective Bargaining Agreement with upper and middle management within our Code 970 and Shop 71. I preside, our Local Union 1941 meeting every 2nd Saturday of each month held at our HFMTC facility office Bldg 167, Room 101. I oversee the employee grievances procedure and ADR alternate dispute resolution process within Shop 71. I also decide all questions of order during each meeting subject to an appeal to the membership as required. I have the knowledge of the CBA, collecting bargaining agreement for the Navy Pearl Harbor Shipyard and IMF and able to interpret with our management and workforce personnel. I am also responsible for requiring all officers to provide appropriate reports to the membership as required by provisions, in this Constitution and the Bylaws. I also responsible to sign all orders by the Treasurer or checks upon the funds in banks authorized by the Local Union; but on no consideration shall sign warrants or checks for money to be donated or loaned to members. I fully comply strictly with all provisions of the Constitution governing the expenditures of monies. As President, I have knowledge of the Code 970 personnel, trades and general background of others and the ability to manage Code 970 process elements, writing up standard of procedures, ability to be the Lead mechanic for projects and knowledge of the Code 970 and Shop 71 organizations, their functions, and open up channels of communications between workers and management. I have successfully, completed three (3) years term as a Vice President and three (3) years of term as President of Local Union 1941.

Significant Accomplishments:

I have completed three (3) years of term as a President Local Union 1941 from July 2014 – July 2017

I served as a three (3) year term of Hawaii Federal Metal Trade Council, Delegation and Trustee 2014 - 2017

I have completed three (3) years of term as a Vice President Local Union 1941 from July 2011 – June 2014

I have coordinated Labor Management Forum bi-weekly with our Shop 71 General Foreman and monthly with our Department of the Head of Code 970.

I appoint all committees and write up meeting agendas for all Labor Management Forum and Members meeting.

I have coordinated open up channels of communications between workers and management within Code 970 and Shop 71.

I was able to manage all Labor Relations between workers and management within the Code 970 and Shop 71 personnel.

I have able to file and Advocate EEO complaint’s and workers grievances to resolve issues in a respectful way.

I have and able to file Unfair Labor Practice with the organizations and work with FLRA with different cases.

I was an advocate to consult with management on establishing and maintaining relationships with the workforce.

I have provided expert advice in the implementation of Labor relations programs of the Command and with Commander of Code 900 and PHNSY & IMF Commander.

I have served as Chief Negotiator advisor during labor negotiations and maintains the record of sessions

I have prepared performance, disciplinary and adverse actions that are in compliance with all legal, regulatory, procedural and contractual requirements, such as MSPB.

I have conducted extensive research investigation and fact finding and done analysis to identify the underlying cause of misconduct or poor performance.

I have assisted with developing, administering and enforcing policy and Labor Employee relations to our Shop 71 for safety of our workforce.

I have also advising on the Labor and Employee Relations program effectiveness. Formulating policies for meeting with union officials.

I have resolved complex labor/employee relation conditions, problems and inquiries and preparing workforce and management positions for meeting with the union officials.

I have identifying and applied a full range of Labor and employee relation concepts, principles, legal and regulatory requirements to advise management on appropriate disciplinary conduct and performance problems, process of performance management.

I have planned, monitored, developed and reward performance as well as the rating process for the workforce with management.

I was an advocate for advising managers on the application of civilian personnel policies and procedures in employee relations matters such as grievances, appeals, fair employment practices, discipline

An advocate to advice employees on the application of civilian personnel policies and procedures in labor relations matters such as contract negotiations, union notifications, and fair employment practices.

I have prepared cases for investigations, witness development, agency pleadings, discovery, case strategy for third party proceedings.

I have responded in writing to union proposals and management proposals resulting from changes in working conditions.

I have provided expert advice and consultation to managers on a wide range of complex labor-management and employee relations issues and services provided.

Experience

Painter/Sandblaster, Work Leader, WL-4102-10 (GS-11 equivalent)

August 1999 to Current

PHNSY & IMF – Pearl Harbor, Hawaii

Supervisor Contact: Kelly Cortez, phone 808-***-****

Supervising, scheduling, training, and evaluating up to 30 subordinate personnel;

Determining workload, establishing priorities, and assigning tasks;

Perform and utilize SUPDESK and Material ordering through (MATS).

I am able to communicate effectively orally and writing.

Manage a specific portion of the project overhaul/repair including all trade work within a specific space/area or type of work on the boat/submarine.

Reviewing job plans and determining manpower, materials, and equipment needs; screening and interviewing potential employees;

Provide data support of manpower requirements

I have follow all instructions on yellow request to complete assigned work needs to be done accordingly.

Provide and able to read the metrix portion of the board of all assigned work from the component unit-phases

Understand the component unit phase technical sequencing and what they mean

Write up turnovers on the shift turnover log on work assignments

Understand and have provide the “The Focus” Non-stop execution of the critical chain in support of the mechanic on the jobsite

Provide advance planning support by gathering information on the ship work assignments from the Work Package or TGI’s

Provide data support with projection job planning the scope of the work

I am able to motivate, teach, mentor, coach and empower team personnel to establish a continuous learning and improving environment in the trade shop of x-71

Conducting periodic and annual performance evaluations; coaching/mentoring subordinates;

Briefing project manager on job/project status; and preparing appropriate technical and administrative reports.

I have initiate action to expedite and ensure the availability of special equipment, tooling, materials, services on critical to the timely and quality completion of assigned work.

Direct and coordinate work efforts of the technical codes such as the Engineering and Planning Department in the support of the project from USS Jefferson City, North Carolina and Chicago

I am able to analyze substantive programs to identify the key issues or problems and recommend solutions or alternatives.

I am able to maintain balanced workload as a Lead Mechanic and assign personnel to work with a mix skill of crew.

Completed Project Management Forum course on February 2016

Support advocate for Federal workforce at Pearl Harbor Navy Shipyard & IMF employees.

I am able to monitor their training qualification and skill tracking as a Lead Mechanic.

Received numerous awards and recognition for outstanding performance.

Time OFF Award from USS North Carolina Project accomplishment August 2017

Received Two On the Spot Cash Award of $200.00 on USS North Carolina Project, July 2017

Received One On the Spot Cash Award of $200.00 on USS Jefferson City Project, April 2016

Received Time OFF Award from USS Hawaii Project accomplishment, August 2015

Received Special Act or Service Award of $280.00, August 2015

Received One On the Spot Cash Award of $200.00 on USS Hawaii Project, May 2015

Received Three On the Spot Cash Award of $200.00 on USS Bremerton Project, August 2014

Received Time OFF Award from USS Bremerton Project, August 2014

Received Joint Civilian Service Commendation Award, August 2013

Received NATO Medal Award, August 2013

Received Time OFF Award, May 2010

Time OFF Award, July 2008

Received Group Time OFF Award, July 2008

Received Group Award, Ch-45 of $100.00, April 2007

Received Notable Achievement Award of $100, April 2007

Received Act Or Service Award of $250.00 on USS Key West, September 2000

Support advocate for Federal workforce at Pearl Harbor Navy Shipyard & IMF employees.

Experience

Strategic Movement Deputy Chief (GS-0301-13)

March 2012 to March 2013

USFOR-A – New Kabul Compound, Afghanistan

Supervisor Contact: Tina Whiddon, phone 228-***-****

Duties: Executes the Time-Phased Force and Deployment Data (TPFDD) supporting crisis operations in the USFOR-A AOR.

For force deployments and redeployments supported by JOPES procedures and ADP

Coordinates daily with FORSCOM/JFCOM/ and HQDA. Supporting commanders and agencies to properly Submits message requests for the validation validate the deployment of forces in support of crisis operations.

Identifies and coordinates those instances where movement of forces has to be adjusted via validation unlocks and revalidations.

Assists in preparing the senior Commander’s position to United States Forces Command for issues before the Joint Plans and Execution Command (JPEC).

Assists in preparation of command positions regarding future policy, procedures and ADP systems and databases required to support JOPES for senior Commander USFOR-A.

Deployment Specialist provides technical oversight/guidance to units in preparing for Deliberate (long-range) and crisis deployments by developing detailed movement plans and schedules for both equipment and personnel, and by developing and maintaining valid lists of deploying equipment (Organizing Equipment List).

Deploys to deployment base camps to support missions where infrastructures are week/not functioning with respect to equipment/personnel movements’ capability.

Assists with all aspects of unit movements at the brigade level, including having a “hands-on” approach to support units and Unit Movement Officers/Coordinators.

Provides technical assistance on deployment plans using the Transportation Coordinators Automated Information for Movement systems (TC-AIMS II): Automated Air Load Planning System (AALPS); the Joint Operations Planning and Execution System.

Process deployments by using the Transportation Coordinator Automated Information for Movement System (TC-AIMS II).

Achieved Presidential mandated force management level of 68,000 United States military personnel by the 30 September 2012 deadline including redeploying over 33,000 war fighters from throughout the Combined Joint Operations Areas, Afghanistan.

Oversaw the successful redeployment of the 12th Combat Aviation Brigade (approximately 5,000 personnel) to Germany implementing hybrid multi-modal operations to Ramstein Air Base Germany as well as effectively testing the winter proof of principle passenger operations through Mikail Kogalnicanu Air Base in Romania

Oversaw and checking work while in progress and ensuring supervisor’s instructions on work sequence, procedures, methods and deadlines have been met upon completion.

Oversaw non-standard operations that required efficiently moving over 1,300 passengers and 1,000 tons of unit helicopters and equipment and validated the operational effectiveness of alternate ports to meet redeployment timelines.

I was awarded the Non-Article 5 NATO medal for service during the period of March 2012 - March 2013 in relation to International Security Assistance Force (ISAF) Operation and the Joint Civilian Service Commendation Award.

I have ensured needed plan, blueprints, materials and tools are available and obtaining needed information or decisions from supervisors on problems that come up during the work.

I have provided technical assistance and guidance to team members on matters associated with planning, directing, and monitoring and assessing cargo movements.

I provide transportation and traffic management technical advice guidance, direction and input for the worldwide movement of Army units (active and reserve) in support of contingency plans, joint maneuvers, exercises and other operational commitments.

I am able to plan, coordinate, and synchronizing emergency relocation activities in the air, on the ground and by water.

I have facilitating the movement of cargo during peacetime, exercise and wartime operations.

I have performed extensive analysis of strategic surface transportation requirements, transportation policies, public laws, rules and regulatory documents.

I was able to develop long-range training and exercise plans to meet training goals, inspection schedules, and functional mission requirements.

I have used C4I systems to include: Joint Operational Planning and Execution System (JOPES), Single Mobility System (SMS), Integrated Booking System (BS) and Global Air and Transportation Execution System (GATES).

Assisting in the interpretation, coordination, and conduct of planning and execution of contingency and exercise campaign guidance.

I have provided multi-modal guidance, planning, execution and monitoring of transportation and port handling/management in support of contingency and humanitarian/emergency/disaster.

I am capable of briefing key staff members of significant emergency situations and providing situational assessments requiring response and recommendations for appropriate action.

I have developed implements and update a training program for newly assigned personnel.

I have participated in the review and coordination transportation management actions pertaining to use of JOPES, SMS, transportation coordinator automated information management system, Global Command Control Communication system (GCCS), Integrated Computerized Deployment System (ICODES), Intra-Theater Airlift Request System (ITARS), Army Intermodal and Distribution Platform Management Office AID-PMO, Cargo Movement Operations System (CMOS) and developing systems.

Experience

Deployment Operations Specialist

February 2010 to February 2012

USPACOM J71 – Camp Smith, Hawaii

Supervisor, Contact: Victor Hemmy, phone 808-***-****

Duties: Executes the Time-Phased Force and Deployment Data (TPFDD) supporting crisis operations in the USPACOM AOR.

For force deployments and redeployments supported by JOPES procedures and ADP

Identifies and coordinates those instances where movement of forces has to be adjusted via validation unlocks and revalidations.

Assists in preparing the senior Commander’s position to United States Forces Command for issues before the Joint Plans and Execution Command (JPEC).

Assists in preparation of command positions regarding future policy, procedures and ADP systems and databases required to support JOPES for senior Commander USPACOM.

Deploys to deployment base camps to support missions where infrastructures are week/not functioning with respect to equipment/personnel movements’ capability.

Assists with all aspects of unit movements at the brigade level, including having a “hands-on” approach to support units and Unit Movement Officers/Coordinators.

Process deployments by using the Transportation Coordinator Automated Information for Movement System (TC-AIMS II).

Experience

Pacific Deployment Distribution Operations Center Specialist

November 2002 to February 2010

USPACOM J43 – Camp Smith, Hawaii

Supervisor, Contact: Linda Jethroe, phone 808-***-****

Duties: Executes the Time-Phased Force and Deployment Data (TPFDD) supporting crisis operations in the USPACOM AOR.

For force deployments and redeployments supported by JOPES procedures and ADP

Identifies and coordinates those instances where movement of forces has to be adjusted via validation unlocks and revalidations.

Assists in preparing the senior Commander’s position to United States Forces Command for issues before the Joint Plans and Execution Command (JPEC).

Assists in preparation of command positions regarding future policy, procedures and ADP systems and databases required to support JOPES for senior Commander USPACOM.

Deploys to deployment base camps to support missions where infrastructures are week/not functioning with respect to equipment/personnel movements’ capability.

Assists with all aspects of unit movements at the brigade level, including having a “hands-on” approach to support units and Unit Movement Officers/Coordinators.

Performed duties at PACOM J43 as the NCO Transportation Deployment and Redeployment tracking and distribution operation center.

Supervising, training, scheduling, and evaluating up to 10 military and civilian personnel; determining workload, establishing priorities, and assigning tasks; managing an annual operating budget of $200 million;

Acting as liaison between PACOM staff and corresponding staff in subordinate commands.

Removing obstacles and facilitating communications;

Conducting surveys and studies of supply operations to determine proper application of improved supply methods or approved industry techniques;

Recommending modifications to inventory control systems and special handling materials monitoring for subordinate and regional level programs;

Evaluating storage and distribution systems for potential introduction of automated controls and systems;

Analyzing program management data flow and reports; reviewing and analyzing

Recommending improvements in operations, programs, automated systems, methods and procedures; and preparing periodic administrative, technical, and financial reports.

I gave recommendations saved $10.5 million and 50 man-hours in processing costs.

I was able to evaluate storage and distribution systems for potential introduction of automated controls and systems of data flow and reports.

Received Joint Service Commendation Medal for executing three Tier 2 exercises, synchronizing U.S. Forces Japan and U.S. Forces Korea with Combatant Command-level deployment and distribution requirements in a crisis action environment despite 100% personnel turnover.

Received Joint Meritorious Unit Award for providing exceptional logistical support to the military services, combatant commands, federal agencies, and foreign military partners for joint and combined warfighting, operational exercises, humanitarian assistance operations, and disaster recovery.

I have conducted surveys and studies of supply operations to determine proper application of improved supply methods or approved industry techniques.

I was responsible for performing Joint Operations Planning and Execution Systems (JOPES) planning with Special Operations Pacific Command and performing and providing Intelligence imagery to senior advisors for Joint Task Operations Forces - Philippines.

Education

High School Diploma – General Studies (June 1983)

Kahuku High School – Kahuku, Hawaii

Supply Management, A.S. degree (June 2000)

Community College of Air Force (CCAF)

Maxwell, Alabama

Logistic Management, B.S. degree (December 2005)

Wayland Baptist University

Austin, Texas

Leadership, M.S. degree (December 2017)

Central Michigan University

Pleasant, Michigan

General Administration, Graduate (May 2018)

Central Michigan University

Pleasant, Michigan

Leadership, Graduate (May 2018)

Central Michigan University

Pleasant, Michigan

Human Resources, Graduate (May 2018)

Central Michigan University

Pleasant, Michigan

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