Project Management Customer Service

Jethro Ramos, MAHS, PMP

Ewa Beach, HI 619-***-****

ad7bpt@r.postjobfree.com

linkedin.com/in/jethro-ramos

Strategic thinker with a big picture mindset, exceptional experience in operations management, project management, process improvement and personnel management, and the capacity to energize a team of professionals by creating a resilient and innovative team culture.

Career Experience

ManTech Oahu, HI

Senior Naval Maintenance Engineer

February 2024 to Present

Dynamic engineer fostering collaborative relationships with key stakeholders throughout the Navy. Expert in utilizing advanced maintenance databases and orchestrating strategic conferences to ensure optimal ship readiness and compliance with protocols.

Cultivated relationships with regional maintenance centers and fleet commanders across all Fleet Concentration Areas, enhancing communication and collaboration on maintenance actions and ship conditions.

Led planning conferences and leveraged sophisticated databases to administer ship maintenance and material management activities, ensuring compliance with mandatory technical requirements.

eXp Realty Oahu, HI

Real Estate Agent

January 2023 to Present

Versatile, results-orientated Realtor with a proven record of customer service excellence, strong business acumen, and strategic planning skills. Known for fostering a collaborative leadership approach that cultivates a team-oriented environment and enhances productivity.

Achieved a 100% closing rate on sales contracts through strategic database analysis and expert negotiation strategies.

Developed highly effective marketing plans within the first two months by accurately pricing client properties and establishing trust.

Afloat Training Group Middle Pacific Pearl Harbor, HI

Operations Officer / Training Director / Senior Assessor

October 2020 to March 2023

Demonstrated insightful leadership and enhanced clarity of mission by evaluating organizational training requirements. Established solid foundation for success by designing solutions to optimize onboarding, employee performance, and quality management in close partnership with subject matter experts.

Maximized productivity and provided vital structure by managing coordination, scheduling, and execution of critical training and certification events for 11 ships with a focus on providing combat-ready assets for global operations.

Led inspections across 20 warfare areas with follow up assessments of remediation to ensure the highest quality standards of training, certification and safety were being met.

USS Green Bay (LPD-20) Sasebo, JP / USS Dewey (DDG-105) San Diego, CA

Chief Engineer / Tactical Action Officer / Senior Watch Officer

March 2017 to September 2020

Embraced responsibility for leading two engineering departments, 200 personnel, and 32 work divisions. Generated stability by managing operation and maintenance of ship-wide engineering, auxiliary, HVAC, and damage control systems. Displayed notable management and reporting ability while overseeing production throughout nine intensive maintenance availabilities, including one emergent repair availability.

Demonstrated leadership and communication skills through oversight of tactical employment of a naval warship in support of real-world operations; served as Plant Control Officer over the Engineering Officer of the Watch during all special evolutions with overriding authority on engineering- related operations.

Coordinated with other departments of all fire and safety related programs, health and safety rules and regulations, quarterly self-inspection checklist for various departments and ensured that all work was done in accordance with technical documents.

Conducted data trend analysis to inform training strategy and ensure continuous improvement. Received the Engineering and Survivability Excellence Award; scored 96.6% during Material Maintenance Management (3M) Certification.

Naval Air Station Key West Key West, FL

Ground Electronics Maintenance Officer / Senior Watch Officer

March 2014 to December 2015

Created environment for sustained success by overseeing operation and maintenance of all air traffic control electronic systems. Affirmed capacity to excel by passing 2015 Naval Air Training and Operating Procedures Standardization Quality Assurance Inspection with zero discrepancies.

Demonstrated strong leadership and foresight while overseeing command-wide training, professional development, and mentorship of 150 personnel.

Achieved FAA certification of all systems by instilling a culture of safety and procedural compliance. Ensured that work performed complied with all applicable codes (city, state, and federal), FAA requirements, OSHA regulations, and command policies.

USS Pearl Harbor (LSD-52) San Diego, CA

Assistant Chief Engineer / Auxiliaries Officer / Engineering Training Officer

August 2012 to February 2014

Ensured quality execution while leading 20 professionals in the operation of main engines, boilers, pumps, air conditioning equipment, fans, cooling towers, elevators, auxiliary, kitchen, galley, laundry and electrical equipment.

Directed scheduled preventive and regular maintenance and cleaning programs and updated all associated records.

Planned maintenance projects and coordinated work order systems with the Chief Engineer, Maintenance Coordinator and Division Supervisors.

USS Lake Champlain (CG-52) San Diego, CA

Communications Officer / Primary EKMS Manager / Main Propulsion Officer

October 2009 to May 2012

Designated as primary handler of Top Secret / SCI material with overall responsibility for distribution, security, accounting, handling, reporting, and control of Communications Security materials, equipment, and systems.

Harmonized operations through oversight of communications operations, network administration / security, effective RF spectrum management, message processing, and IP services.

Ensured command and departmental policies and procedures were followed and was responsible for appropriate disciplinary action when a violation of policy occurred.

Additional Experience as Recruiter / Nuclear Program Coordinator, Navy Recruiting District San Diego, San Diego, CA; Nuclear Propulsion Plant Mechanic / Chief Machinery Operator, USS John C Stennis (CVN-74), San Diego, CA Bremerton, WA.

Education

Master of Arts in Human Services, Counseling (3.76 GPA)

Liberty University, Lynchburg, VA

Bachelor of Science in Nuclear Engineering Technology

Thomas Edison State University, Trenton, NJ

Recipient of the Arnold Fletcher Award

Certifications

Real Estate Salesperson, State of Hawaii

Project Management Professional Certification, Project Management Institute

Senior Naval Science Instructor Certification, Naval Service Training Command

Surface Warfare Officer Department Head School, Top Snipe Academic Award for highest engineering curriculum average.

Counselor Apprenticeship, Department of Labor

Professional Selling Skills Certification, Navy Recruiting Orientation Unit

Naval Nuclear Power School, 75th percentile Class Standing for all three phases; school maintains a very high attrition rate and is one of the most academically challenging schools in the military.

Professional Proficiencies

Safety / Operations Management / Project Management / Process Improvement / Production / Training Management / Scheduling and Maintenance / Nuclear-Trained / Engineering / OSHA / NAVOSH / Active Top Secret SCI Security Clearance

Contact this candidate