Administrative Assistant Customer Service

Amanda Kennedy

Customer Service/Administrative Assistant

Phone Number 252- 253-8472

Email ad7bgl@r.postjobfree.com

Address Seven Springs, NC 28578

SKILLS

EXPERIENCE

Administrative Assistant

Pestech of Greenville, Winterville, NC Apr 2023 - Present OFFICE ADMINISTRATIVE ASSISTANT

Spring Creek Baptist Church, Seven Springs, NC Aug 2022 - Present EVENT COORDINATOR

Spring Creek Baptist Church, Seven Springs, NC Aug 2022 - Mar 2023 OFFICE ADMINISTRATIVE ASSISTANT

Pestech of Greenville, Winterville, NC Aug 2022 - Mar 2023 CAMP COUNSELOR

Mount Calvary Christian Academy, Hookerton, NC Aug 2009 - Aug 2021 Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.

• Event Calendar Management • Special Event Planning

• Client Relationship Development • Crisis Management

• Team Leadership and Motivation • Fundraising

• Maintained files and filing, keeping sensitive information confidential. Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.

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Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.

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• Managed event planning and execution using strong attention to detail and communication skills.

• Oversaw event day tasks and responded to last-minute changes and challenges. Resolved any issues that arose during events in a professional manner while maintaining composure under pressure.

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• Managed office operations and procedures, including filing systems, mail flow, and data entry.

• Maintained files and filing, keeping sensitive information confidential.

• Screened incoming telephone calls, routing to appropriate personnel. MENTOR LEADER

Mount Calvary Christian Academy, Hookerton, NC Aug 2009 - Aug 2021 LEAD TEACHER

Mount Calvary Christian Academy, Hookerton, NC Aug 2009 - Aug 2021 EDUCATION

ASSOCIATE IN ARTS (A.A.) IN EARLY CHILDHOOD EDUCATION (AECE) Lenoir Community College, NC Jan 2005

• Utilized patience and understanding when dealing with challenging behavior from campers.

• Showed leadership skills by motivating campers to participate in team building activities.

• Displayed enthusiasm and commitment towards providing a fun learning experience for the kids. Fostered a collaborative environment by leading team-building activities, highlighting strong leadership capabilities.

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• Drafted comprehensive guidelines outlining expectations for both mentors and mentees, emphasizing creativity.

• Analyzed data to identify areas of improvement in mentoring program, displaying adept analytical skills.

• Established positive relationships with parents by engaging them in their child's education.

• Followed licensing guidelines and company standards to optimize daily care of children.

• Created and maintained a positive learning environment for all students, including those with special needs.

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