Anthony Tambo
**** ******* ****, *********, ** **018
ad7b9m@r.postjobfree.com
PHONE: 610-***-****
Work safely and comfortably as a team member at something I enjoy doing, with an open mind of constantly learning and putting to use new ideas with a goal of security and betterment.
Work Experience
Technical Support/Customer Support
Shift4 Payments –Bethlehem,PA
October, 2020 - May, 2023.
Assisting clients with accounts, i.e explaining the bill, troubleshooting, how to use the different systems/equipment
. Helping clients navigate through the website to manage their accounts
. Sending out replacement equipment and setting up installation appointments
. Creating and sending tickets in regards to system issues, password resets
Senior Agent
Coworx - Bethlehem, PA
2016 to 2019
Assisting agents with client accounts, i.e explaining the bill, activations, how to use the different systems
. Helping clients navigate through the website to manage their accounts
. Taking Supervisor calls
. Coaching agents that need assistance
. Creating and sending tickets in regards to system issues, password resets
Mobile Clerk
Trader Joes - Nazareth, PA 2013 to 2016
Taking inventory
. Quality control
. Loading/Off Loading trucks using a fork lift
Experience
2009 - 2011 VIP Cleaners Whitehall, PA
Supervisor / Driver
· In control of handing out daily assignments and purchasing of supplies.
· Pick-up and delivery of clients’ laundry daily from their respective residence, tagging and sorting for cleaning.
· Recruiting new clients and updating the database.
2008 - 2013 Alando’s Kitchen Bethlehem, PA
Head Chef
· One of the pioneers and head chefs of restaurant. Started off in Quakertown but has since moved to the Bethlehem area.
· Built and maintained restaurant’s website.
· Catered a lot of big parties and events.
2007 - 2008 Synchronoss Technologies Bethlehem, PA
Customer Service
· Activating client’s accounts.
· Trouble shooting accounts with clients.
· Advising clients on the different accounts available.
2004 - 2007 Siemens Group Allentown, PA
Warehouse / Factory
· Sorting out different auto parts from the client’s list.
· Looking for the different parts the client needs in the warehouse.
· Tagging and stacking the client’s products on a pallet, getting the paperwork approved, carting the pallet to the loading dock for delivery.
Education
2000 - 2004 LCCC Schnecksville, PA
· Computer Science.
· Thinking and problem solving.
Interests
Cooking, camping, gardening, charity, computer graphics.