Support Worker Emergency Medical
Resume:
Gina Merritt
*** ******* **** ****. *****, Oshawa
L1G 6B2
905-***-**** (cell)
EDUCATION- (Certificates and Diplomas)
APCO - September 2022
Emergency Medical Dispatcher EMD Course - October 2022
First Aid / CPR August 2022
WHMIS - October 2022
Personal Support Worker- EA Lovell Continuing Education, Oshawa 2005
Dental Assistant Program- Ontario Business College, Belleville 1996
OREA- Ontario Real Estate College Association, Belleville 1998
Grade 12 Diploma- Cornwall Collegiate & Vocational School, Cornwall 1994
EMPLOYMENT HISTORY
Peterborough Victoria Northumberland and Clarington Catholic District School Board
Permanent Part Time / On Call Custodian-Durham region
May 2024- Present
Duties : include all custodial and janitorial duties to ensure the safety and cleanliness of the school and grounds through proper training and supervision.
On Star* /CONCENTRIX
Emergency Medical Dispatcher- Oshawa, Ontario
April 2022 - January 2023
Duties : included but are not limited to:
The Answering of all Emergency car notification calls, mobile and landline telephone calls on our medical/ vehicle emergency line and take the appropriate action, we are EMD trained to provide all necessary medical instructions, we dispatch all calls to appropriate 911 jurisdictions across all North America, to necessary police, fire and ambulance services
We operate various computerized communications consoles and associated equipment to receive, assess and relay information to 911, roadside assistance and hospitals.
Lakeridge Health Hospital Corporation
- multi site employee
Position: CT Scan Assistant/ SPD Tech/ Emergency Patient Porter/Service Associate (RPT)
Date: May 2005- April 2022
Duties: Hired as a CPT for the Radiology Dept, where I was responsible for all clerical duties in the CT Scan Dept. Later took the CSAO course and received my certificate and a job in our SPD Dept where I worked in the Decontamination, sterilization, and processing Dept. My present job is as a Service Associate/Emergency Patient Porter where I belong to the ER and transfer all patients to their admitted beds via stretcher, or to all tests within out facility (Ct Scan, XRay etc). I am also responsible for all housekeeping duties, and infection control practices.
Community Living Ajax, Pickering and Whitby
Durham region, Ontario
Position: Personal Support Worker (RPT)
Date: June 2006- Present
Duties: As an employee here I was responsible for all PSW care for adults with mental and physical health illnesses, who require assistance with hygiene, medication administration, counseling, meal preparation, household safety and cleaning, fire drills, and coping exercises.
Vertex Hydro One Networks Inc,-Markham, Onatrio
Position: Customer Care Agent
Date: April 2007-July 2007
Duties: Call centre environment in customer relations handling all call types (bill inquiries, accounts issues, registrations, organizing power outages, and move connections)
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Private Home Care Client-Courtice, Ontario
Position: Personal Support Worker (FT)
Date: Oct 2005-Dec 2007
Duties: Provided all health and hygiene care for a middle-aged woman with physical disabilities and depression, as well as for her daughter. Meal prep, household duties, errands, transportation to and from appointments, ensuring toddler safety at all times of day.
Angels Of Flight Ambulance Transfer Service- Oshawa, Ontario
Position: Ambulance Attendant (RPT)
Date: Jan 2006-Dec 2006
Duties: Angels’ land transportation units provided non emergency patient transportation between health care facilities, home to appointments.
Central Seven Association for Community Living-Port Perry, Ontario
Position: Personal Support Worker (RPT)
Date: Aug 2003-Sept 2005
Duties: As an employee here I was responsible for all PSW care for adults with mental and physical illnesses, ex hygiene, medication administration, counselling, meal preparation, household safety and cleaning, fire drills, and coping exercises.
Rudyard Kipling Youth Services-Belleville, Ontario
Position: Youth Counselor
Date: Sept 2003-June 2004
Duties: Provide supervision, and counseling to 8-10 troubled male adolescents in a group home environment, counsel and report all behavior patterns, meal prep, escort to and from all public outings and court dates, and determine family visit requirements.
E.Reiner Foster Home Agency- Campbellford, Ontario
Position: Foster Care Relief (RPT)
Date: Oct 2001- Feb 2004
Duties: Provide supervision, and counseling to 2-4 troubled adolescents in a group home environment, counsel and report all behavior patterns, meal prep, escort to and from all public outings and court dates, and determine family visit requirements.
Sears Canada- Belleville, Ontario
Position: Call Centre Associate /Help Desk Associate, and Presidents Line Associate
Date: Sept 1999- August 2002
Duties: Hired as a general Customer Service Rep for taking phone catalogue orders, after just 6 months I was promoted to the Internet Specialty Team where I would maintain the website and also edit orders. Seven months later I was then promoted to the highest level of customer service with the Company where customer and store managers would seek resolution from our level when in conflict; I was in charge of authorizing all extremes to ensure customer satisfaction
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Century 21 Lanthorne- Belleville, Ontario
Position: Recruiting Director
Date: Aug 1998- March 1999
Duties: Screening, Interviewing, Hiring, and training new recruits when studying their real estate course within, at this same time I studied and achieved my licensing.
REFERENCES AVAILABLE UPON REQUEST
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