Software Developer Senior

Nanjundeswaran Shanmugha Sundaram

Plot No **, ATC Nagar,

Ilangovan Salai, Dasanayakkanpatti P.O.

Salem. Tamil Nadu.

India - 636201

Contact #: +91-959*******, 807-***-****

Email: ad7awc@r.postjobfree.com

SUMMARY

Extensive knowledge in Computers and pursuing my education in the same in India.

Extensive knowledge in Computers and looking forward in the same.

Did my B. Tech in Information Technology at K.S.R College of Engineering, India.

Did my MBA in Human Resource Management at Periyar University in Salem, India.

16+ Years of experience in IT Field, Working as a Senior Software Developer and Technical Lead.

SOFTWARE SKILLS

Operating Systems : WINDOWS 95/98/2000/XP/7/10, Linux, DOS

Language : C#.NET, VB Script, VB.Net, ADO.Net, .net Core 3.0, MVC, Python.

Web Technologies : HTML, Java Script, IDP Pipelines & Configuration, Kubernetes, Kibana,

Database : MS SQL Server Latest, SSRS, SSIS, SSAS,MY SQL, Oracle, Teiid, Snowflake.

Web Server : Microsoft Internet Information Services (IIS)

Tools : Pflow, AWS Data clusters, Win SCP, S3 Connectors, Automation Anywhere.

EXPERIENCE

Worked as a Technology Analyst in Infosys BPM, Electronic City, Bangalore from May 2023 to March 2024.

Worked as a Senior Software Developer in IQVIA, Omega, Embassy TechSquare, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, and Bangalore from July 2012 to March 2023.

Worked as a Sr. Software Engineer in Infolog Solutions Pvt Ltd, WOC Road, Rajaji Nagar 1st Block, and Bangalore from May 2011 to July 2012.

Worked as Software Engineer with Ricor Software Pvt Ltd... Marathahalli, Bangalore since December 2009 to March 2011.

Worked as Executive Programmer with Executive Search Salem since September 2009 to November 2009.

Worked as a Software Programmer with Silver Soft Technologies Private Limited since October 2007 to June 2009.

QUALIFICATION

MBA (Human Resource Management) from Periyar University in 2011 Aggregate: 71%.

B.Tech (Information Technology) from K.S.R College of Engineering (Anna University), in 2007 Aggregate: 72%.

HSC from S.R.V Higher Secondary School, Rasipuram, in 2002 Aggregate: 71%.

SSLC from Little Flower Higher Secondary School, Salem, in 2000 Aggregate: 70%.

ADDITIONAL QUALIFICATION

Completed Course in Dot net Technology at Ietc, India.

PROJECT SUMMARY

Organization & Project Name

Business/ Application Products

Technology

Roles

Project Duration

Infosys BPM – CEVA Logistics

CEVA L2 Support

SQL Server, RPA Automation Anywhere, MVC

Technology Analyst - Lead

June 2023 to March 2024

IQVIA – HDSC DaaS Support

(Multiple clients)

HDSC DaaS Production Support L1, L2 & L3

IDP Pipelines, Snowflake DB, Python

Senior Production Support Engineer

April 2022 to March 2023

IQVIA – BDF Production Support (Multiple clients)

PRDB, Teiid, DCP, DCA, Milliman.

AWS Data Cluster, Pflow, Kubernetes, Kibana, Spark & Scala etc..

Lead and Senior Support Developer.

November 2021 to March 2023

IQVIA – Support

(Multiple clients)

OpusHealth (US Clients) L3 Support

SQL Server 2008, Some onsite applications as Progspex, CSS, Opus Billing site, Opus Billing Process, Server & Service Monitoring. ADO.Net, Report Genrating as Adhoc request, Dataloads using SQL Server scheduled jobs, Posting files to the client using Filezilla tools.

Operational works and Maintenance Support

January 2014 to October 2021

Cegedim Project Support Operation(PSO) Team Internal

TIGER Tool

ASP.Net 2.0, C#.Net, ADO.Net, Oracle. Java script.

Designed all pages in application and support handling the application for entire team as admin.

March 2013 to December 2013

Cegedim Project Support Operation(PSO) Team Internal

Support Day to Day activity reports and all automation works for PSO Team for all clients

Windows C#.net, Oracle, Sql Server 2005 & 2008.

Schedule and Automate the Windows application jobs based on clients request for all clients.

August 2012 to December 2013

Cegedim Project Support Operation(PSO) Team Internal

Op-Track Tool

ASP.Net 2.0, VB.Net, ADO.Net, SQL Server 2005.

Monitor day to day, weekly and monthly activities of PSO Team members act as Admin Role for the entire application.

August 2012 to December 2013

Cegedim Project Support Operation(PSO) Team Internal

Monitoring Task Scheduler Jobs

Windows C#.net.

Windows Scheduled job for Japan Team used to monitor the scheduled job developed by me.

August 2012 to December 2013

Infolog Solutions (Development)

WM Soft (Ware house Management Software)

ASP.Net 3.5 &1.0, C#.Net, ADO.Net, SQL Server 2005, Ajax, Crystal Report10.0

Application Support Developer

June 2011 to June 2012

Ricor Software (Development)

Cura- Health Care Management

ASP.Net 3.5, C#.Net, ADO.Net, SQL Server 2008, Ajax, Crystal Report10.0, XML

Software Programmer

December 2009 to April 2011

The CityHunt.com (Development)

Game Project

ASP.Net 2.0, C#.Net, ADO.Net, MySQL 5.1, Ajax, E.O Web Controls7.0

Senior Developer

September 2009 to November 2009

Triveni Mines (Development)

HRMS With Smart Card Automation

ASP.Net 2.0, C#.Net, ADO.Net, MySQL 5.0, Ajax, essl Smart Card Reader, MIFARE 1k Contact less Smart Card

Developer

March2008 to June 2009

ICICIPrulife (Development)

Vendor Transaction Management System(VTMS)-Application Handler

Asp.Net, C#..Net, ADO.Net, SQL Server2000

Programmer and Form Designer

December 2007 to February 2008

ROLES & RESPONSBILITIES (Support)

Organization

Project Name

Responsibilities

Infosys BPM

CEVA Logistics L2 Support

Responsible for share the L2 support ticket to each team team members equivalently on daily basis.

Responsible for mentoring to each team member on their each tickets and if any complexity on work to handle.

Responsible for handling the complex tickets and new change request if any.

Responsible to understanding the issue on complex tickets from client end and explain to team members and involving them to while work on it.

Responsible to Monitoring the daily alerts email to reduce complexity and avoid the high level escalations from client end.

Responsible for maintain all set of docs and quality level auditing for all set of components used in the projects.

Responsible for find out the repeated tickets and same set of task and if required automate the process or else make some common set of procedures and hand over to L1 support team.

Responsible for monitor the performance of Application Database using SSAS cube.

Using SSIS tool import and export the large amount of data request based on client requirement.

Responsible for writing store procedures, Views using T-SQL based on client requirement.

IQVIA – HDSC DaaS Support

(Multiple clients)

HDSC DaaS Production Support L1, L2 & L3

Responsible for monitoring pipelines in production servers.

Responsible for monitoring weekly, Daily and Monthly Data loads happened or not.

Responsible for Investigate the tickets from Service Help desk and provide the solution with in SLA.

Responsible for share the L2 support ticket to each team team members equivalently on daily basis.

Responsible for monitor on ETL process which is scheduled live to the client.

IQVIA – BDF Production Support (Multiple clients)

PRDB, Teiid, DCP, DCA, Milliman.

Responsible for monitoring the data clusters in production servers.

Responsible for monitoring weekly, Daily and Monthly Data loads happened or not.

Responsible for Investigate the tickets from Service Help desk and provide the solution with in SLA.

Responsible for share the L2 support ticket to each team team members equivalently on daily basis.

IQVIA – Support

(Multiple clients)

OpusHealth (US Clients) L3 Support

Responsible for completing the technical tasks as per work instructions.

Responsible for monitoring services in all production servers.

Responsible for weekly, Daily and Monthly Data loads.

Responsible for complete program setup as per program specification in progspex sites.

Responsible for completing the SOC changes as per the email requests.

Responsible for do the releases of all application including portals in all three environments as UAT, VALIDATION & PRODUCTION.

Responsible for submitting CC packet and creating tickets for DB refresh or any other changes in DB for all applications.

Responsible for creating new DB and dashboard for new clients in both validation and production environment.

Responsible for all billing process on monthly, weekly and daily basis activities like daily billing process, biweekly billing process, monthly reports like revenue reports, monthly bank numbers etc...

Responsible for creating the new groups for each client’s and generating the card ids for each group as client requested.

Responsible for Investigate the tickets from Service Help desk and provide the solution with in SLA.

Responsible for monitor on DB scheduled jobs using SSIS tool

Responsible for schedule the reports in SSRS tool based client requirements.

Responsible for writing store procedures, Views using T-SQL based on client requirement.

Cegedim Project Support Operation(PSO) Team Internal

TIGER Tool

Support Day to Day activity reports and all automation works for PSO Team for all clients

Op-Track Tool

Monitoring Task Scheduler Jobs

Designed all pages in application and support handling the application for entire team as admin.

Schedule and Automate the Windows application jobs based on clients request for all clients.

Windows Scheduled job for Japan Team used to monitor the scheduled job developed by me.

Monitor day to day, weekly and monthly activities of PSO Team members act as Admin Role for the entire application.

Responsible for writing store procedures, Views using T-SQL based on client requirement.

Responsible for complete Data modelling like creating a table, Store procedure for the following functions Insert, Update, Data Binding, and Delete in the SQL.

ROLES & RESPONSBILITIES (Development)

Responsible for gathering requirements.

Responsible for Business Logic design and Front End User Interface Design.

Designed the complete database (back-end) for the purpose of storing data and retrieving data for the web application in SQL.

Responsible for coding, testing, validation and debugging of the Web application.

Analyzing runtime profiles to debug errors.

Responsible for complete Data modelling like creating a table, Store procedure for the following functions Insert, Update, Data Binding, and Delete in the SQL.

Analyze the Code and make a more functions for all process of the project like Save, Update, Data Bind, and Search Function etc.

Communicate with various clients and do the updates and changes in application based on their requirement.

PERSONAL DETAILS

Father's Name: K.S. Shanmugha Sundaram.

Date of Birth : 1st May, 1985.

Passport : G6274378.

PAN Card No : AMKPN 2322 G.

Shift Worked : 11:00 AM to 08: 00 PM, 01:00 PM to 10: 00 PM, 03:00 PM to 12:00 AM,

05:30 PM to 02:30 AM, 09:00 PM to 06:00 AM & General shift.

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