Jessica Rivera
Bronx, NY *****
ad79y3@r.postjobfree.com
I’m a detail-oriented Medical Receptionist with 3 1/2 years of background performing basic clerical tasks to keep office running smoothly. I’m a collaborative team player dedicated to help patients and staff.
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
USA Vein Clinics and Vascular Centers - New York, NY January 2020 to Present
• Called patients to confirm appointments.
• Greeted patients pleasantly and offered desk sheet for easy sign-in.
• Retrieved faxes and uploaded documents to patients charts to assist clinical staff.
• Scheduled and followed up on patient appointments,collected and processed patient payments and maintained patient files.
Home Health Aide
HCS Healthcare - Bronx, NY
November 2019 to Present
• Care for patients, prepare meals, remind of in taking medications, light housekeeping, laundry.
• Schedule appointments for patients.
• Provide care for patients such as bathing and dressing, grooming.
• Assisted families in planning, shopping, or prepare nutritious meals. Front Desk Receptionist
C&C Apartment Management LLC - New York, NY
September 2019 to January 2020
Temp)
• Greet employee's, clients and visitors with a professional, pleasant demeanor
• Answer and route an average of 400+ calls per day, Answers incoming customer calls regarding billing issues
• Scheduled and confirmed appointments and meetings for management team.
• Impact the company's bottom line by problem solving and turning frustrated clients into repeat customer
• Sorted incoming mail and directed to correct personnel each day. Medical Assistant
East Tremont Medical Center - Bronx, NY
October 2017 to December 2017
• Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
• Showed patients to examination rooms and prepared them for the physician.
• Recorded patients' medical history, vital statistics and information such as test results in medical records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Greet and log in patients arriving at office or clinic.
• Contact medical facilities or departments to schedule patients for tests and/or admission.
• Perform general office duties such as answering telephones, taking dictation and completing insurance forms.
• Operate x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests. Education
Associate in Medical Assistant
Mildred Elley Metro Campus - New York, NY
February 2014 to June 2017
Skills
• EMR Systems
• Medical Receptionist
• Medical Scheduling
Languages
• Spanish - Fluent
Certifications and Licenses
EKG
October 2019 to October 2023