Customer Service Forklift Operator
Resume:
Takeecia Feaster
Chester, SC *****
ad79sl@r.postjobfree.com
Seasoned Forklift Operator with 23 years of experience in warehouse operations, shipping, and customer service.
Proficient in operating forklifts, managing inventory systems, and ensuring efficient material handling. Seeking a
Forklift Operator role to leverage extensive skills in load management and operational efficiency. Computer literacy and familiarity with computer programs such as MS Excel. Attention to detail
Ability to anticipate needs for the plant floor – such as maintaining supply levels Ability to multitask
Ability to work effectively in a team environment
Ability to communicate effectively
Ability to take detailed directions and follow through as instructed Ability to handle large quantity of work with minimal mistakes Work Experience
Makeup Artist
Keecia Beauty In The Making-Rock Hill, SC
January 2020 to Present
• Deliver exceptional customer service, ensuring client satisfaction and loyalty.
• Enhance client experience by offering personalized beauty coaching and skincare advice.
• Manage appointment verification and accurate cash handling processes. Forklift Operator
Gallo-Fort Lawn, SC
September 2023 to April 2024
• Effectively managed inventory by unloading and organizing incoming shipments, ensuring a smooth supply chain process.
• Maintained production efficiency by accurately replenishing line stock and fulfilling picking orders as required.
Office Assistant
GoSource/Accelerate-Fort Mill, SC
November 2022 to April 2023
• Managed comprehensive order filing and tracking, ensuring accurate documentation and system updates for efficient order processing.
• Developed and maintained spreadsheets using Excel to organize and report key data, supporting office operations and decision-making processes.
• Handled logistics claims with carriers such as UPS and FedEx, maintained records, and facilitated customer service by addressing shipment issues.
Customer Service Representative/Account Maintenance Specialist Ranstad Staffing Service/Vanguard-Charlotte, NC
May 2022 to November 2022
• Assisted clients with account access issues, including successful resolution of lockouts and security authentication.
• Updated client information by processing address changes to ensure accurate account records.
• Facilitated the addition of beneficiaries to client accounts, adhering to policy and privacy standards. Customer Service Representative/Shipping Clerk
SEM/PPG Group-Rock Hill, SC
April 2014 to March 2022
• Managed comprehensive customer service responsibilities, ensuring prompt and accurate processing of warehouse orders through various communication channels including phone and electronic systems.
• Coordinated shipping logistics, handling both inbound and outbound shipments, and diligently followed up on order statuses to maintain high service standards.
• Maintained meticulous records of customer interactions and transactions, including invoicing and tracking of warehouse activities, while fostering strong relationships with internal and external stakeholders.
Shipping Clerk
TJ Maxx-Charlotte, NC
July 2000 to July 2014
• Accurately maintained inventory database through regular cycle counting and data entry, ensuring integrity and accessibility of information.
• Delivered exceptional customer service by recommending products tailored to individual needs and managing order fulfillment with a focus on meeting customer expectations.
• Coordinated logistics and monitored shipments to guarantee timely delivery, which included scheduling carrier pick-ups and providing customers with delivery updates.
• Prepared and verified critical shipping documentation, including Bills of Lading and truck arrival checklists, while overseeing safety briefings for new drivers and visitors in compliance with company protocols.
Education
High school diploma
Cornerstone Christian Correspondence School - Townsend, GA August 1996 to June 2000
Skills
• Makeup Application
• Cash Handling
• Warehouse Management System
• Social Media Management
• Computer Networking
• Qa/Qc
• Quality Assurance
• Social Media Management
• Quality Assurance
• Typing
• Sap
• Data Entry (10+ Years)
• Computer Networking
• Microsoft Access
• Forklift
• Quality Control
• Order Entry
• Quality Control
• Clerical Experience
• Email Marketing
• Customer Service
• Digital Marketing
• Shipping & Receiving
• Microsoft SQL Server
• Microsoft Powerpoint
• Word processing
• Multi-line phone systems
Certifications and Licenses
Forklift Certification
Driver's License
Contact this candidate