Customer Service High School

ALEXANDRA KNISELY

**** ********* *****, ******, **, 81005 + 719-***-**** + ad79m4@r.postjobfree.com

Professional Summary

I'ma very hard and dedicated worker, detail oriented and customer satisfaction. I work well as a team and still meet goals as an individual. I aspire to

always be challenged and learning.

Skills

© Customer-oriented

© Exceptional organization

© Customer service

© Effective time management

Education

Paralegal Studi

Yavapai College - Prescott, AZ

- Some college (No degree)

High School Diploma - 2011

Chino Valley High School - Chino Valley, AZ

Work History

Bookkeeper - February, 2020 to June, 2021

JLD and associates - Lake Havasu City, AZ

Billing and collections expert

Closing processes

Invoice and payment processing

Bookkeeping

© Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with

all corporate protocols.

Eliminated financial discrepancies by expertly documenting expenses, monitoring income, handling bank deposits, and managing statements.

‘Training Server - February, 2012 to July, 2018

Texas Roadhouse - Prescott, AZ

Communicated dit

Front Office Assistant - July, 2015 to August, 2016

Granite Basin Roofing - Prescott, AZ

Implemented new drink policies that resulted in a [Number]% reduction in over-pouring.

Folded napkins and prepared silverware sets to ensure an adequate supply for the host station,

Solicited feedback from customers, resolved issues, provided additional items, and [Action] throughout the meal.

ing orders to kitchen staff quickly and clearly, calling attention to any special requests or dietary restrictions.

Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.

Cashed out customers using cash registers and credit card machines, handling up to $[Amount] in cash per event.

© Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.

© Increased productivity by cleaning and organizing office supplies.

© Used Xcel and Microsoft to create high-quality documents, spreadsheets, and presentations for internal and external needs.

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