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Quality Assurance Software

Location:
Wheeling, IL, 60090
Posted:
August 26, 2024

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Resume:

Andrey Pankov Wheeling, IL *****

ad79km@r.postjobfree.com

847-***-****

SUMMARY

IT professional with over 15 years of experience in Software Quality and Software Quality Assurance.

Extensive knowledge of leading QA tools and methodologies including Agile, CMMI/TMMI, Kaizen, Six Sigma, RUP, XP and others.

Strong expertise in all phases of SDLC and test management: defining requirements, planning testing process/strategy, coordinating QA team engagement and performance, executing tests, analyzing and reporting results.

Extensive hands-on experience with HP ALM /Quality Center, JIRA, TFS, SharePoint & DevTrack

Performed process improvement and testing framework creation leveraging tools such as HP ALM / Quality Center (TestDirector), QuickTest Pro (QTP), LoadRunner, IBM Rational Suite (RTC), Selenium and Microsoft Team Foundation Server (TFS)

Experience building or rebuilding/revamping QA departments utilizing formal QA methodologies, standards, best practices, processes and/or procedures

Extensive experience working on/with technical documentation/business & functional requirements

Solid knowledge/experience in different testing types, including but not limited to: regression, system integration (SIT), user acceptance (UAT), functional, automated, manual, smoke, localization, compatibility, E-2-E and exploratory testing.

Professional background in finance, healthcare, insurance, PR and software development industries

Strong team-player with solid technical, analytical, personal and communication skills

Excellent organizational and information management skills with keen problem solving and troubleshooting abilities

Focused, detail-oriented and able to meet deadlines in a fast-paced environment

Expert level of managing off-shore teams and tasks coordination to maximize efficiency

Ability to motivate people, instill accountability and achieve results

Reliable, resourceful, goal driven, and a fast learner

TECHNICAL SKILLS

Quality Assurance Tools: HP ALM/Quality Center 10/11(admin), JIRA/Zephyr, HP Quick Test Pro(QTP), Mercury WinRunner(WR), HP LoadRunner(LR), Selenium and Rational Suit

Programming Languages: C/C++, SQL, XML, HTML, Java, JavaScript, Xcode, VB, .NET, ASP Database Management Systems: .NET, Active X, Sybase, ADO.NET, CSS, XSLT, Oracle, MS SQL Server, MS Access, Azure, Citrix, Epic Systems, and REDCap.

Operating Systems/Protocols: MS DOS, Windows, IOS, Android, AS400, Sun Solaris

Networking: TCP/IP, HTTP, FTP, SMTP, POP3, IMAP, TELNET, VMware

Browsers: Internet Explorer, Edge, FireFox, Opera, Netscape, AOL, Safari, Chrome

Software Development Tools: MS Visual Studio, JIRA, Team Foundation Server (TFS), InterDev, Eclipse, and Visual Source Safe

PROFESSIONAL EXPERIENCE

Northwestern University (MSS Fienberg Medical School), Chicago, IL 6/2014 – Present

QA Team Lead (Sr. SW QA Specialist)

The Department of Medical Social Sciences Informatics group excels in developing research software applications. Initially, I focused on transitioning website to mobile apps. As mobile demands grew, our QA team shifted to testing new measures and mobile apps for iPhones and Android devices targeting various mental, physical, and social health aspects for multilingual patients (10+ languages).

Summary of Expertise:

QA Framework Development: Created and optimized a robust QA framework, enhancing testing processes and contributing to strategic improvements.

Agile Test Management: Designed and executed comprehensive test plans, aligning with sprint-based planning and monthly release cycles.

Effective Project Coordination: Successfully managed multiple projects with shifting deadlines.

Root Cause Analysis: Identified and resolved software inconsistencies during design and implementation.

Data Verification and Analysis: Proficiently handled CAT engine data based on Item Response Theory (IRT).

Comprehensive Testing: Conducted hands-on testing across domains: mobile, web, regression, and more.

Collaboration: Actively collaborated with stakeholders for ongoing business requirements.

Quality Assurance Excellence: Ensured functional accuracy and adherence to industry standards.

Our QA team’s usability feedback led to a 35% improvement in user engagement across 15+ multilingual health apps.

CISION (PR software company), Chicago, IL 1/2007 – 2/2014

QA Team Lead 5/2011 – 2/2014

Analyzed and decomposed business/functional requirements to identify testable scenarios

Create test plans, test matrixes, test monitoring and test scheduling related paperwork

Local and off-shore QA teams’ coordination(20 people total)

50% of the time involved in hands-on testing of web-based & mobile version(hardware and emulators, IOS/Android) of application, and data validation/verification

Leverage limited resources across projects based on their strength to maximize efficiency

Work as a liaison between QA team and other teams (Dev, DBA, infrastructure, business, and senior management group).

Being QA representative in Agile environment at Scrums/Sprints/Tiger teams on multiple projects at the same time

Sr. QA Analyst 3/2009 – 5/2011

Responsible for QA team daily operations: localization, mobile, smoke, system, regression, functional, performance/load, end-to-end and UAT testing.

Coordinated automated (HP LoadRunner, QTP) and manual testing of the entire QA team.

Worked as HP Quality Center 10 administrator (assignments, reports), LR testing scope allocation, test case creation/review, reports delivery, regression test automation by QTP.

Created workflow for QA team to use TFS; organized QA library at SharePoint and Wiki

QA Analyst II 1/2007 – 3/2009

Worked with various technical documentation including BRDs, FRDs and mock-ups to provide QA team with test requirements and strategy to apply.

Created entire web-application test plan, smoke test suite, regression test suite, and test cases for features/enhancements/bugs.

Was in charge of writing and reviewing automated scripts for regression test suite using QTP. Was working on automated tests execution and results reporting.

PREVIOUS EXPERIENCE

BIO-LOGIC (Natus), Mundelein, IL 12/2006 – 1/2007

Sr. Software Test Automation Engineer/Analyst

SHURE Inc., Niles, IL 10/2005 – 11/2006

Sr. Software Test Automation/QA Engineer

EVENTINVENTORY.COM, Crystal Lake, IL 02/2005 – 10/2005

QA Analyst

CONCEPTLOAN INC., Deerfield, IL 05/2004 – 02/2005

QA Automation Engineer

INTERSOFT CORPORATION, Deerfield, IL 12/2003 – 04/2004

QA Analyst

DELL, Chicago, IL 10/2002 – 11/2003

QA Analyst

EDUCATION AND TRAINING

JAVA, Selenium WebDriver (Java) 03/2014 – 06/2014

Quick Test Professional (QTP) 11/2003 – 03/2004

Performance Testing and Analysis w/LoadRunner 03/2001 - 07/2001

Automated testing w/Mercury TestDirector and WinRunner

Belarus State Polytechnic Academy, Minsk, Belarus 09/1991 - 06/1996

Master Degree, Engineering



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