Executive Officer or Office Manager

Citizenship: U.S. Citizen Current Government Clearance: DoD T3 – Complete July 2023 Interim Secret Eligible for all USG Clearance Levels (including Top Secret), and for all USG Employment

Veteran Status: Not applicable Selective Service System: Registered

Willing to travel: domestic and overseas

Job Types: Permanent,, Detail, Presidential Management Fellows

Work Schedules: Full-time,

Desired Locations: Washington, District of Columbia, United States; Alexandria, Virginia, United States;

Arlington, Virginia, United States

WORK EXPERIENCE

Organization: NASA Headquarters

Position: Earth Science Front Office Lead / Administrative Business Partner

Location: Washington D.C.

Duration: 03/01/2023 – Present

Hours: Full Time - 55+ hours per week

Summary: Delivered comprehensive administrative and strategic support to 5 SES members, primarily the Director and Deputy, while leading a team of element-level support staff. Played a crucial role in organizational improvements and the effective execution of high-stakes projects within a dynamic and high-pressure environment. Demonstrated leadership in human capital management by guiding reorganization efforts, optimizing onboarding experiences, and fostering team cohesion through innovative community-building initiatives.

Responsibilities:

• Organizational Development: Executed and communicated leadership’s restructuring of the Earth Science Division’s organizational chart, aligning team functions with leadership’s strategic vision, which enhanced collaboration and operational efficiency.

• Onboarding and Integration: Spearheaded onboarding improvements, effectively reducing the time-to-productivity for new strategic hires and ensuring seamless integration into the team.

• Team Building: Designed and executed team-building activities, such as a division-wide chili cook-off, to enhance morale, improve communication, and strengthen the team’s collaborative spirit. Also supported logistics and planning for an annual offsite leadership all-hands and interagency collaborative efforts.

• Crisis Management: Led the development of contingency plans during a potential furlough, ensuring continuous communication and operational readiness across the division and the ability to stay in touch and connect with one another in the event of a prolonged shutdown.

• Talent Acquisition: Coordinated panel interviews and compiled feedback for critical positions, ensuring the recruitment of top-tier talent aligned with the agency and division’s Earth Action goals.

• Executive Performance Management Supplement: Collaborated with NASA’s OCHCO Executive Services Division to enhance and extend the executive performance management program “Better-up Coaching” for the division’s leadership team. Consolidated data and provided analysis to justify program extension, prepared call-out meeting materials, and fact sheets to encourage participation.

Accomplishments:

• Worked with OCHCIO to expand BetterUp coaching and program continuation, resulting in a 20% increase in onboarding productivity.

• Improved document execution signature request time by 30% through the introduction of a division-level action tracking system that eliminated the need for recirculation due to minor changes.

• Successfully delivered an engaging Executive Communications Training to over 50 participants, communicating leadership communication expectations across the division.

• Significantly enhanced team morale and communication through targeted community-building and strategic crisis management initiatives.

• Hosted the NASA Earth Science Division’s (ESD) Community Forums, driving the compilation and delivery of presentations on the implementation of the Decadal Survey recommendations and the Earth System Observatory via WebEx quarterly. Facilitated regular updates to the scientific community, enhancing transparency and stakeholder engagement.

Organization: Monarch Custom Homes

Position: Business Manager / COO

Location: Vienna, VA

Duration: 03/01/2022 - 03/01/2023

Hours: Full Time - 55 hours per week

Summary: Directed financial, operational, and human resources activities, ensuring efficiency, stability, and compliance across departments. Led strategic initiatives, curated the employee handbook, ensured adherence to HR laws and standards, managed recruitment processes, and oversaw annual performance reviews and H1B Visa processing, contributing to the company’s overall growth and legal compliance.

Responsibilities:

• Managed overall strategic financial and operational activities, including budgeting, financial oversight, and departmental coordination.

• Led HR initiatives including curating and updating the employee handbook to reflect current company policies and compliance with federal and state HR laws and standards.

• Directed the recruitment process, including job postings, candidate interviews, and onboarding, ensuring the hiring of top talent.

• Oversaw the annual performance review process, providing guidance to department heads on performance evaluations and employee development plans.

• Managed H1B Visa processing, ensuring compliance with immigration regulations and supporting international hires.

• Led key departments such as Finance, IT, and Estimation, improving performance by 15%.

• Negotiated contracts with suppliers and subcontractors, reducing operational costs by 10%.

Accomplishments:

• Achieved a 20% increase in operational efficiency through strategic management and streamlined HR processes.

• Successfully reduced costs by 15% in most categories through effective contract negotiation and establishment of a master subcontractor agreement.

• Enhanced financial oversight, project profitability, and HR compliance by developing comprehensive tracking systems and ensuring adherence to HR standards and laws.

Organization: Ethicon MedTech (Johnson & Johnson)

Position: Robotics & Design Quality Coordinator

Location: Blue Ash, OH

Duration: 10/01/2021 - 03/01/2022

Hours: Full Time - 40 hours per week

Summary: Provided executive support and led quality assurance initiatives for the VP and senior directors. Coordinated logistics, managed cross-functional teams, and ensured compliance with quality standards, contributing to product quality and efficiency. Demonstrated leadership in human capital management through a successful hiring blitz and efforts to increase team morale and cohesion.

Responsibilities:

• Targeted Hiring Blitz: Led a targeted hiring blitz following the acquisition of Auris Health, successfully recruiting senior and principal engineers critical to the expansion of Ethicon’s robotics and design quality teams.

• Team Morale and Cohesion: Developed and executed strategies to improve team morale and cohesion during a period of rapid growth and change, including team-building activities and enhanced communication protocols.

• Recruitment Process Support: Provided comprehensive support during the recruitment process, ensuring a positive candidate experience and aligning new hires with the company’s long-term vision.

Accomplishments:

• Improved candidate experience scores by 10% through regular training sessions on quality standards.

• Accelerated new hire onboarding by 20%, improving overall team experience.

• Played a key role in fostering a positive and collaborative work environment, contributing to the overall success of the team.

Organization: CraftForce LLC

Position: Executive Assistant to CEO & Chief of Staff

Location: Covington, KY

Duration: 11/01/2019 - 10/01/2021

Hours: Full Time - 55 hours per week

Summary: Provided strategic support to the CEO, leading operational improvements and managing cross-functional teams, including parent-company Ranger Steel Inc. Implemented systems that enhanced recruitment and operational efficiency, contributing to the company’s growth during the global pandemic. Demonstrated a strong focus on human capital development by leading annual project management training and fostering team collaboration.

Responsibilities:

• Project Management Training: Led the annual project management training for sister company Ranger Steel, designed to enhance project management competencies as the company pivoted towards new target markets amid a decline in coal-generated power plant business. This initiative was pivotal in positioning Ranger Steel to successfully bid for and secure new contracts.

• Cross-functional Collaboration: Facilitated cross-functional collaboration between CraftForce and Ranger Steel, ensuring the successful implementation of strategic training programs. This collaboration led to improved project outcomes and enhanced the overall skill set of the workforce.

• Talent Development: Played a key role in talent development by identifying training needs and spearheading efforts to upskill employees, thereby increasing the company’s competitive edge as they evolved from service traditionally within power plants to jobs supporting material handling systems.

Accomplishments:

• Increased project cost reporting efficiency by 18% through strategic planning and company-wide integrations, including ProCore and a new Applicant Tracking System.

• Successfully led project management training, resulting in improved competencies that directly contributed to business growth and attractiveness to new clients.

• Fostered a collaborative environment that supported the company’s strategic objectives during the global pandemic.

Organization: Griffin Ambitions Ltd.

Position: Executive Director

Location: Alexandria, VA

Duration: 07/01/2015 - 11/01/2019

Hours: Full Time - 50 hours per week

Summary: Founded and expanded a mental health advocacy organization, leading administrative and operational functions. Successfully secured funding and partnerships to enhance mental health services across multiple campuses, impacting nearly 1 million students.

Responsibilities:

• Directed all administrative and operational functions, including records management, correspondence, and logistical support.

• Developed operational policies and procedures to enhance organizational efficiency.

• Secured funding through grant writing and donor relations, supporting organizational growth.

Accomplishments:

• Raised over $500,000 to support the organization’s growth and program development.

• Increased mental health awareness and services across 137 public institutions and 3 tribal colleges.

• Awarded Mental Health Equity Champion by the Robert Wood Johnson Foundation.

Organization: Thomson-MacConnell Cadillac Inc.

Position: Digital Media Director

Location: Cincinnati, OH

Duration: 01/01/2010 - 01/01/2019

Hours: Full Time - 40 hours per week

Summary: Managed digital media strategy, social media campaigns, and customer engagement efforts. Leveraged digital tools to enhance brand visibility and lead generation, contributing to the company’s growth.

Responsibilities:

• Developed and managed digital media strategy to support the company’s product and service offerings.

• Oversaw social media campaigns, customer engagement, and content creation using Adobe Creative Suite.

• Implemented data analytics tools to track campaign performance and optimize marketing strategies.

Accomplishments:

• Increased online lead generation by 30% through successful digital marketing campaigns.

• Enhanced customer engagement by 25% through active social media participation and content management.

• Led a team of five in creating impactful digital content, improving brand visibility.

Organization: NewsLink Indiana

Position: On-Air Reporter / Daily Headlines Anchor (Internship)

Location: Muncie, IN

Duration: 08/01/2013 - 02/01/2014

Hours: Part Time - 20 hours per week

Summary: Reported news and developed content for public television, contributing to increased viewership and community engagement. Maintained strong media relationships and produced high-impact news stories.

Responsibilities:

• Reported on news events, conducted interviews, and developed content for daily broadcasts.

• Maintained working relationships with media professionals across Central Indiana.

• Coordinated with production teams to ensure smooth delivery of daily broadcasts.

Accomplishments:

• Increased viewership by 20% through high-impact news reporting.

• Contributed to a 15% increase in viewer engagement with breaking news stories and in-depth coverage.

• Successfully coordinated daily broadcasts, ensuring timely and accurate news delivery.

Organization: WSCH Eagle Country 99.3FM Radio

Position: Reporter / Producer / Assignment Editor (Internship)

Location: Lawrenceburg, IN

Duration: 06/01/2013 - 08/01/2014

Hours: Part Time - 25 hours per week

Summary: Managed daily news broadcasts, wrote and produced stories, ensuring all deadlines were met. Produced special segments on local issues, increasing community engagement and station loyalty. Developed, wrote, and edited news packages for live and recorded broadcasts, contributing to increased station ratings and community loyalty.

Responsibilities:

• Managed daily news broadcasts, ensuring timely and accurate delivery of content.

• Wrote and produced news stories, meeting all deadlines and maintaining high editorial standards.

• Produced special segments focused on local issues, which played a significant role in boosting community engagement and station loyalty.

• Developed, wrote, and edited comprehensive news packages for both live and recorded broadcasts, enhancing the quality and impact of station content.

Accomplishments:

• Enhanced community loyalty by producing impactful segments on local issues.

• Contributed to a notable increase in station ratings and audience engagement through the delivery of high-quality content.

Organization: North American Properties Inc.

Position: Executive Administrative Assistant (Internship)

Location: Cincinnati, OH

Duration: 04/01/2014 - 08/01/2014

Hours: Full Time - 45 hours per week

Summary: Provided high-level administrative support to senior executives, assisting in real estate investment and development operations. Contributed to project completions and increased investment opportunities.

Responsibilities:

• Supported the CEO and COO with scheduling, expense reporting, and real estate investment operations.

• Managed office support functions, including data entry, filing, and document preparation.

• Assisted in board activities, process development, and digitization efforts.

Accomplishments:

• Increased investment opportunities by 15% through effective support of real estate operations.

• Enhanced office efficiency through the development of new digital processes.

• Contributed to successful project completions by providing critical administrative support.

Organization: Global Atlantic Financial Group

Position: Annuity Licensing & Contracting Analyst (Internship)

Location: Batesville, IN

Duration: 06/01/2015 - 09/01/2015

Hours: Full Time - 40 hours per week

Summary: Conducted quality control and streamlined annuity processing workflows, enhancing team accuracy and efficiency. Provided support to Licensing Managers and contributed to market research efforts.

Responsibilities:

• Conducted quality control for annuity business, improving team processes.

• Streamlined annuity processing workflows, reducing processing time.

• Supported Licensing Managers with insurance disclosures and quality analyses.

Accomplishments:

• Improved accuracy and efficiency of team processes by 15% through effective quality control.

• Reduced processing time by 20% through workflow improvements.

• Contributed to competitive product development through market research support.

Organization: ECTV News

Position: Executive Producer / Anchor / Assignment Editor

Location: St. Leon, IN

Duration: 08/01/2010 - 05/01/2013

Hours: Part Time - 25 hours per week

Summary: Led daily news broadcasts as Executive Producer, Anchor, and Assignment Editor, ensuring high editorial standards and community engagement. Produced award-winning segments recognized by regional media organizations.

Responsibilities:

• Managed production and editorial content for daily news broadcasts on the public access channel.

• Developed and produced news segments, including “Good Morning East Central.”

• Fostered community relationships to secure exclusive interviews and stories.

Accomplishments:

• Produced award-winning news segments recognized by regional media organizations.

• Enhanced the station’s reputation through high-quality content and community engagement.

• Successfully led a team of 10 in delivering daily news broadcasts that met editorial standards.

EDUCATION

B.S. in Organizational Communication

Ball State University, Muncie, IN (May 2017)

OTHER

Spanish Language: Reading - limited working proficiency; Writing - limited working proficiency; Speaking - elementary proficiency

COMMUNITY SERVICE

• National Alliance on Mental Illness - Board Member

• Student Mental Health Policy Alliance - President

• Alexandria Commission on Persons with Disabilities (ACPD) - Commissioner

• Indiana Protection and Advocacy Services Commission (IPAS) - Board Member

• Mental Illness Advisory Council (Indiana Disability Rights) - Former Chair

• IN State Suicide Prevention Network Advisory Council, Mental Health America

• Commission on Improving the Status of Children, IN Department of Education - Educational Outcomes Task Force Chair

• Boys and Girls Club of Muncie - Leadership Curriculum Developer

• Active Minds – Ball State University - Chapter Founder and Former President

VOLUNTEER AND LEADERSHIP ACTIVITIES

• NASA HQ Pride Alliance - Member

• NASA Earth Information Center Trained Docent

• North Dearborn Food Pantry, Lawrenceburg, IN - Stocked shelves for 3 years

• Stepping Stones, Cincinnati, OH - Led group at camp for kids with disabilities for 1 year

• Salvation Army Bell Ringer, Hyde Park, OH - Bell ringer at kettle for 4 years

• Great American Clean-up, Cincinnati, OH - Litter removal for 3 years

• Church Greeters Ministry, Harrison, OH - Welcomed members and guests for 4 years

• Flying Pig Marathon Volunteer, Cincinnati, OH - Helped coordinate runners for 2 years

• Roy C. Buley Community Center - Fostered targeted skill growth for at-risk youth

• Second Harvest Food Pantry - Campus volunteer recruiter and coordinator for 2 years

• National Alliance on Mental Illness of Southeast Indiana - Communication mgr 4 years

• IN Suicide Prevention Coalition - Member & strategic direction team lead for 2 years

• IN Governors Council for People with Disabilities - Community Coordinator for 6 years

• Youth MOVE (Motivating others through Voices of Encouragement) - Board member

ACCREDITATIONS AND AWARDS

• RWJF: Award for Health Equity - Issued by Robert Wood Johnson Foundation, Dec 2017 (Associated with Griffin Ambitions)

• Youth M.o.V.E. National ROCKSTAR - Issued by Youth M.o.V.E. (Motivating Others through Voices of Experience) National, Oct 2017 (Associated with Active Minds at Ball State University)

• U.S. President’s Lifetime Achievement Award - Issued by Barack Obama’s Corporation for National and Community Service, Jul 2016

• IFC: 2014 Outstanding New Member - Issued by Ball State University Greek Life, Feb 2015 (Associated with Ball State University)

• 1st place Broadcast News Production Team - Issued by Business Professionals of America, Jun 2013

• Student Board Member - Issued by The Alexander M. Bracken Library, Jun 2013

• East Central Business Academy - Issued by Department Medal Recipient, May 2013

• Student of the Week - Issued by ABC: PRESENTED BY AMERITAS INSURANCE (WCPO-TV), May 2013 (Associated with East Central High School)

• Student Organization of the Year (President/Founder) - Issued by Active Minds by Ball State University Office of Student Life (Associated with Ball State University)

TECHNICAL SKILLS

• Concur Government Edition (Defense Travel System equivalent)

• Adobe Creative Suite (Photo, Video, Sound)

• Microsoft Office 365 (including Admin), SharePoint, Project, and Microsoft BI

• Google Workspace (Admin)

• Multiple CRM systems (SalesForce, HubSpot)

• AWS products

• Apple MDM (Multiple Device Management)

• iSolved and ADP HR Admin

• QuickBooks Desktop Enterprise Admin and QBO Online

• SAGE 300

• DCAA-compliant accounting tools

• HTML and Web Development

COMPUTER SKILLS

• Concur Government Edition (Defense Travel System equivalent)

• Adobe Creative Suite (Photo, Video, Sound)

• Microsoft Office 365 (including Admin)

• SharePoint

• Action Tracking Systems

• Google Workspace (Admin)

• Multiple CRM systems (SalesForce, HubSpot)

• AWS products

• Apple MDM (Multiple Device Management)

CERTIFICATIONS

• Procore Certification: Procore Administrator

• Associate in Project Management

• OSHA 30

• SCRUM Master

• Six Sigma Green Belt

• VA Notary Public

• QPR: Suicide Prevention Trainer

• LGBT+ Safe Zone Trainer

REFERENCES

UPON REQUEST

Contact this candidate