AP/AR customer service time management account management

Carly Black

San Diego, CA ***** 714-***-**** ad79an@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Dynamic professional with a proven track record at B&W Engineering Corp, excelling in customer satisfaction through adept management of accounts payable/receivable and social media marketing. Demonstrated expertise in office administration and client relations, enhancing operational efficiency and brand presence. Skillfully balances financial tasks with interpersonal communications, achieving significant results in fast-paced environments. In my previous position, I dedicated myself to driving the company towards its highest record sales year through diligent effort and strategic leadership. By implementing sales strategies and fostering strong client relationships, I played a pivotal role in achieving this milestone. I am committed to bringing the same level of dedication and success to future endeavors.

With a varied background spanning retail management, shipping and receiving, international logistics, AP/AR tasks, administrative duties, and domestic positions such as personal assisting and house management, I bring a versatile skill set to the table. Whether it's optimizing retail operations for customer satisfaction or providing impeccable personal assistance, my adaptability and strong work ethic have made me a 'jack of all trades.' I thrive in dynamic environments where my multifaceted experience allows me to tackle challenges with attention to detail, creativity and efficiency.

As a motivated professional, I am eager to leverage my experience and contribute positively to any team. Let's connect and explore how my capabilities can align with your organization's goals.

SKILLS • Account Reconciliation

• Document drafting and processing

• Calendar Management

• Meeting facilitation

• Accounts Payable/Receivable

• Travel Coordination

• Customer and client relations

• Office Administration

• Document processing

• Data Entry

WORK HISTORY CORPORATE SECRETARY/EXECUTIVE PERSONAL 06/2013 to 08/2023 ASSISTANT

B&W Engineering Corp Costa Mesa, CA

Proficient in a wide range of administrative and corporate responsibilities, including maintaining strong customer relations to ensure high levels of customer C B

satisfaction. Skilled in managing accounts payable and accounts receivable using QuickBooks, overseeing payroll, and executing human resource management tasks. Experienced in social media management and advertising to enhance brand presence and reach. Capable of efficiently managing multiple phone lines and facilitating long-term national and international communication. Well-versed in filing systems, with swift 50 wpm data entry capabilities. Additionally, providing executive support as an assistant to the President, handling tasks such as making travel reservations and managing personal bills. BILLING AGENT/PERSONAL ASSISTANT 07/2010 to 05/2012 Shannon Clester & Associates Irvine, CA

Reconciling patient accounts through meticulous management of insurance and patient payments, processing claims with precision for primary and secondary insurance companies, and adeptly handling high-volume phone inquiries. Proficient in managing claims and patient statements, executing mail preparation tasks, and ensuring seamless administrative operations. Additionally, skilled in providing personalized support, including booking travel and running errands, to meet the unique needs of executives, such as the President. SOCIAL MEDIA/MARKETING ASSOCIATE 02/2009 to 01/2010 The Memphis Group Costa Mesa, CA

Tasked with the comprehensive management of social networking platforms including Facebook and Twitter, ensuring timely updates to engage and inform followers. Proficient in preparing press releases and coordinating promotional packaging to effectively communicate brand messages. Skilled in scheduling and curating an events calendar to drive attendance and participation. Additionally, adept at fostering and maintaining relationships with entertainment acts to secure partnerships and enhance offerings.

PRIVATE NANNY 12/2008 to 07/2009

Morris-Hall Family Costa Mesa, CA

Picked up children from school and transported them safely to various activities. Assisted with homework assignments, providing guidance and support to enhance learning. Prepared nutritious meals for the family, accommodating dietary restrictions and preferences. Maintained cleanliness and organization within the household, including light cleaning tasks and laundry. Drove children to extracurricular activities, ensuring punctuality and safety during transportation. Cared for the family dog, including feeding, walking, and providing companionship and exercise.

SALES LEAD 11/2006 to 09/2007

Steve Madden Costa Mesa, CA

Led sales team in achieving and surpassing sales targets, emphasizing the importance of customer service and product knowledge. Implemented strategies to identify and capitalize on local and national trends, ensuring that product offerings remained relevant and appealing to customers. Provided exceptional customer service, addressing inquiries and concerns promptly and effectively to enhance the overall shopping experience. Utilized strong phone skills to follow up with customers, provide product information, and drive sales opportunities through phone inquiries. Conducted data entry tasks to update and maintain sales and inventory databases, ensuring accuracy and efficiency. Managed product placement and visual merchandising, optimizing store layout and displays to maximize sales and enhance the customer shopping experience. EDUCATION Associate of Arts Early Childhood Education 06/2006 Orange Coast College, Costa Mesa, CA

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