Business Analyst Software Development

SUMMARY

Sahil Malhotra

Business Analyst

ad7946@r.postjobfree.com +1-872-***-**** Chicago, IL

Business Analyst with 4+ years of experience in analyzing business processes, gathering requirements, and delivering actionable insights to drive business improvements.

Expertise in Software Development Life cycle (SDLC) and Software Development Methodologies, including Waterfall and Agile.

Skilled in creating business requirement documents (BRDs), functional requirement documents (FRDs), and user stories to ensure project success.

Well-versed in conducting various types of analysis, including GAP analysis, SWOT analysis, Risk analysis, and Cost/Benefit analysis, to inform strategic decision-making.

Strong data analysis and visualization background using tools like Tableau, Power BI, and Excel.

Extensive experience with tools such as Excel, Word, PowerPoint, MS Project, MS Visio, Rational Suite, and SQL, enhancing data analysis and project management capabilities.

Proficient in various tools and methodologies, including Jira, MS Visio, JAD, and Requirements Traceability Matrix (RTM). SKILLS

Methodologies: SDLC, Agile/Scrum, Waterfall

Languages: SQL, Python

Documentation: FRD, BRD, SRS

Project Management Tools: MS Project, MS SharePoint Visualization Tools / Other Tools: Tableau, Power BI, Microsoft Excel, Figma, Roadmap Analysis Skills: Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, SWOT analysis Tracking / Software / Other Skills: Jira, Microsoft Visio, JAD, Rational ClearQuest, RTM, UAT, Lucid chart, ETL Process, ELT Process, ERP Systems, Test Outlines & Test Cases, Use Cases & Use Case Mapping, Business Requirements, Requirements Traceability Matrix (RTM), Microsoft Access, Confluence, Smartsheet, Data modeling, Google Analytics Soft Skills: Time management, Leadership and Management, Project Management, Product Management, Problem-Solving, Negotiation, Decision-Making, Documentation and Presentation, Customer Relationship Management (CRM), Verbal Communication Operating System: Windows, Linux, and Mac OS

EXPERIENCE

Hugging Face, USA Business Analyst Jan 2024 - Current

Created user stories to work with the technical team for the implementation of agile methodology.

Utilized MS SharePoint to document requirements for customer-specific invoicing and other critical documents like test results, ensuring accessible and organized information management.

Performed Gap Analysis of the As-Is and Should-Be processes within the organization to analyze and fill the existing gaps in the business processes.

Tracked the status of system defects from initial reporting to final corrective resolution while keeping managers abreast of their progress and diligently updating the Jira ticket tracking system with the latest details.

Developed and maintained Tableau dashboards and reports, providing stakeholders real-time insights into key performance metrics and facilitating informed decision-making.

Conducted JAD (Joint Application Development) sessions to gather business requirements from stakeholders and documented them using tools such as Microsoft Visio and Confluence. Maruti Techlabs, India Business Analyst Jan 2019 - July 2022

Followed Waterfall methodologies for project execution and used Storyboards as one of the requirements elicitation techniques.

Created detailed project artifacts, including stakeholder analysis, Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Test Cases, and Test Plans, ensuring thorough project documentation.

Performed impact analysis and document analysis on existing systems and documents to define business rules for the new solution.

Maintained clear and up-to-date requirements traceability matrices (RTMs) using tools like MS Excel or Smartsheet to track requirements throughout the development lifecycle. (RTM, Microsoft Access, Smartsheet)

Published many reports and visualizations created for the Power BI service, thereby developing dashboards.

Refined and input business requirements in the HP Quality Center for traceability to test requirements.

Designed and developed Use Cases, Use Case Diagrams, and Activity Diagrams using UML.

Performed critical business analysis in operations and revenue cycle management, made recommendations to management, and secured project approval.

EDUCATION

Master in Data Science Illinois Institute of Technology, Chicago, Illinois Bachelor in Computer Science Vellore Institute of Technology, Vellore, Tamil Nadu

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