Package Handler Quality Control
Resume:
Jadea Harris
Nesbit, MS *****
**************@*****.***
Work Experience
FedEx Package Handler
FedEx-Memphis, TN
May 2022 to June 2024
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Performed quality control checks on outgoing shipments to ensure products met customer specifications
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Maintained a clean and organized work area to promote safety and productivity
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
• Maintained compliance with company policies regarding security measures for high-value merchandise
• Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
• Maintained knowledge of safety regulations and best practices for handling hazardous materials Sales Associate, Jcpenny
Jcpenny-Southaven, MS
February 2019 to April 2020
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
• Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
Education
High school diploma
Desoto County High School - Southaven, MS
August 2014 to May 2017
Skills
• Materials Handling
• Warehouse Experience
• Packaging
• Process Improvement
• Upselling
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