Customer Service High School

Cynthia Ivette Sanchez

** ******* **. ****** ***** Fl 33884

Cell: 787-***-****

Email: ad78ix@r.postjobfree.com

Education:

● High School Diploma - Ramon J. Davila High School Distribution and merchandise

Skills:

● Meeting quality standards for services.

● Well organized

● Ability to learn and apply new skills.

● Excellent Customer Satisfaction

● Strong Teamwork Ethic

● Written and Verbal Communication

● Strong Attention to Detail

● Assignments done on time.

● Basic computer skills

● Bilingual English & Spanish

Professional Experience:

Bloque Towing Inc. - Haines City, Fl 08/2017 – Present Customer Service

● Greet customers as they arrive and ask to provide any kind of assistance

● Provide information on the company’s products and services

● Take customers orders on the telephone and in person

● Provide pricing information to customers

Racetrac - Davenport FL 07/2020- Present

Team Lead / Customer Service

● Reviewed and checked all assigned areas frequently for contractual compliance and efficiency of delivery

Sunset Bar & Grill – Santa Isabel, Puerto Rico 01/2011 – 06/2013 Supervisor

● Supervised, coordinated and scheduled the activities of employees

● Maintained report of stock, repairs, sales and wastage

● Estimated and ordered required ingredients for food preparation

● Oversaw and checked assembly of regular and individual diet trays

● Ensured that food and service meet quality control standards

● Prepared food order summaries for chef

La Pollada del Gordito Restaurant – Coamo,Puerto Rico 04/2007 – 01/2011 Supervisor

● Scheduled and trained employees and ensured proper coverage.

● Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.

● Made sure that side work duties were complete and tables were properly set

● Performing other related duties as assigned.

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