Customer Service Warehouse Associate
Resume:
ANITA WHITENER
Copperas Cove, TX *****
ad78gs@r.postjobfree.com
1. Customer Service professional with 12 years history of fostering and maintaining high-level customer satisfaction. Works to quickly address customer issues with reasoned thinking and sound judgment. Assists junior team members with escalated complaints and monitors cash handling to promote accuracy. Ambitious of experience responding to customer inquiries with courtesy and professionalism. Skilled at accepting high volume of inquiries, researching information and explaining details. Cheerful attitude creates friendly environment and allows caller's to complete inquiries and minimize callbacks. Work Experience
Warehouse Associate
Elite Staffing Services-Edwardsville, IL
August 2021 to May 2024
Warehouse assembly line worker putting products on assembly table coding material and palletizing products.
Customer Service Coordinator
One Source Solutions Utilities and Concierge-St. Louis, MO June 2022 to May 2023
Inbound and Outbound calls assisting customers with needs of setting up new or transferring of home utilities and entertainment services by contacting their local service providers for new or existing services for connection.
Customer Service/Cashier
Dollar General-Belleville, IL
January 2021 to May 2023
l perform a variety of duties to help customers and keep the store running smoothly:
• As a Customer Service Cashier-
Help customers find and purchase merchandise, greet customers, and provide excellent customer service..
Operate the cash register and scanner to total purchases, collect payment, and make change
• Stocking
Receive, open, and unpack merchandise, then stock it on shelves or in the stockroom
• Merchandise displays
Build displays and rotate merchandise on shelves
• Cleaning
Dust, mop, and clean restrooms and stockrooms, take out trash, and help set up sidewalk displays.
• Store management
Open and close the store, help implement and maintain planograms, and perform other duties assigned by the store manager.
CNA - Certified Nursing Assistant/Receptionist
Bradford Place Assistant Living-Swansea, IL
April 2019 to January 2020
RA - daily assisted residents with medications reminding them of appointments scheduled during the week. Assist the residents for scheduled visits with their families. Helo get breakfast and lunch for the day for the residents.
Customer Service Representative
Access SecurePak-St. Louis, MO
September 2013 to January 2020
Inbound and Outbound calls providing products and services for their love ones that are incarcerated. We provided services which includes clothing food, electronics and money deposit services. Education
Online GED In Process
SWIC - Edwardsville, IL
June 2024 to Present
Skills
• Quick books and online technical
• Active listening Active learning
• decision making
• Computer skills Handling deposits and maintaining the (10+ years)
• Self Independent Software communications with Excel and
• financial responsibilities of business.
• and closing of business responsibilities product deadlines of business.
• Customer personal Service Coordination
• to maintain daaly office functions.
• support.
• Data Entry
• Cash Handling
• Office Management (5 years)
• Bookkeeping
• Accounts Receivable
• Administrative Experience
• Continuous improvement
• Sales (1 year)
• Windows
• Customer service (10+ years)
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