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Customer Success Expert

Location:
Columbus, GA, 31903
Posted:
August 25, 2024

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Resume:

Dana M. Ashe

**** ********* **. ~ Columbus, GA **903 ~ 404-***-****

To Whom It May Concern:

Please review the enclosed resume, which highlights the skills and accomplishments that will enable me to contribute to your organization. During my twelve (12) years in the customer facing/telecomm support/relations field, I have demonstrated leadership, independence, mastery, superior work habits, and proficiency. I would appreciate the opportunity to meet with you to discuss employment opportunities.

Throughout my tenure at my current and past employers, I frequently had the opportunity to use my skills, and I’m proud that we were able to meet the needs of nearly all people that we came into contact with by completing every job as if it’s our own. I enjoy all the different challenges and responsibilities involved in this field; and applying my abilities to real-life situations.

Thank you for taking the time to review my qualifications. I will contact you next week to see if you will be available to talk further. I would appreciate the opportunity to interview and answer any questions that you may have. Let me emphasize my interest in your company, and my confidence that I could make a strong, GREAT, vibrant contribution to your company.

Sincerely,

Dana M. Ashe

Dana M. Ashe

Dana M. Ashe, Jr.

1025 Evergreen Ave ~ Pittsburgh, PA 15209

412-***-****

ad78gp@r.postjobfree.com

OBJECTIVE: To obtain a position which will help challenge and utilize my capabilities.

EMPLOYMENT HISTORY:

Hilton Garden Inn, Pittsburgh, PA

Full-Time Night Auditor

October 2019 -

EVEN Hotels (IHG Properties), Pittsburgh, PA

Head Bartender(F&B Supervisor)/ Server

October 2019 – January 2020

Burger King, New Castle, PA

Crew – Front of House/Kitchen

March 2019 – July 2019

Southeast Truck & Trailer, Phenix City, AL

Back-End Prep

October 2017 – January 2019

Extended Stay America, Atlanta, GA

Front Desk Team Lead/AGM

October 2016 - September 2017

Burger King, Smyrna, GA

Hourly Shift Coordinator

July 2016 - March 2017

Sprint, Panama City, FL

ASM/Lead Technician

March 2013 – March 2016

Burger King, Panama City, FL

Guest Ambassador

September 2011 - May 2014

Westaff: Business Staffing Solutions

Culinary Techniques

July 2010 – February 2011

As He Leads, Inc. / Wisdom Wear & Printing, Columbus, GA

Customer Relations/Office Assistance/Sales Associate

December 2008 – February 2011

•Maintain and restock inventory

•Operate computerized cash register system

•Provide accurate customer service

•Proficient with Microsoft Word, Excel, PowerPoint, and Internet

• All other duties assigned by superiors

United States Army Commissary, Ft. Benning, GA

Bagger

November 2008 – March 2009

•Greeting customers in a cordial manner

•Bagging customers groceries

•Assisting customer with getting their items to their vehicle in all types of weather

•Orderly placed items in vehicles in a fashionable manner

•All others duties assigned by supervisor

EDUCATION:

2011 - 2013 Gulf Coast State College

Emergency Medical Services

Completed first semester while maintaining a full-time job.

2010 - 2011Columbus Technical College

Completed first semester while maintaining a full-time job.

2010William H. Spencer High School, Columbus, GA

High School Diploma, 3.50 GPA

Completed entire diploma while maintaining part-time job.

HONORS AND RECOGNITIONS:

2010 Scholastic Excellence Medal

Honor Unit with Distinction (Yellow Star)

William H. Spencer High School (JROTC)

2009, 2010 National Honor Society

2009 Employee of the Month

Wisdom Wear & Printing, Columbus, GA

2007 – 2010 Perfect Attendance Recognition

William H. Spencer High School, Columbus, GA

2007 – 2010 Who’s/Who American High School Students

2005, 2006 Winner of State of Georgia “Doing the Right Thing” contest

REFERENCES AVAILABLE UPON REQUEST

I certify that, to the best of my knowledge and belief, all of the information on this Resume is true, correct, complete and made in good faith. I understand that false or fraudulent information on this Resume may be grounds for non-consideration for employment. I further understand that any information I give may be investigated.



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