Customer Service Medical Assistant
Resume:
Miriam L Vizcarra
Chatsworth CA 91311
ad77vn@r.postjobfree.com
Objective:
Opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of employee satisfaction services within a positive team environment. SKILLS & QUALIFICATIONS:
• Bilingual-{English/Spanish}
• Customer Service.
• 11 years in a pediatric office .
• Proficient With Microsoft Word, Lytec 2011
• Experience With CHDP/Family Pact/Medical/HMO/PPO insurances.
•Assisted patients with PCP changes.
• Fast Pace Environment.
• Multiple Phone Calls.
• Scheduling appointments, confirming next day appointments, missed appointment notification.
• Quick Learner, with a great attitude and enthusiasm to learn new things every day.
• Organized& Detail Oriented
• Filing/ Preparing Files.
• Distributing Correspondence.
• Maintaining Confidentiality (HIPAA)
• Handling payments
• More than 40WPM
• Open- Close Office
• Activated CHDP / Family pact
• Random office work
• Submitted authorization for medical HMO patients.
• Checking Authorization Status, set up appointment with approved specialist.
• Inventory
• Check what HEDIS measures are missing to bring patients in to make sure everything is met for them.
EDUCATION:
2007-2008 Casa Loma College/ Van Nuys, CA {Medical Ass. Certificate} 2003-2007 Birmingham High School/ Lake Balboa {Diploma} PREVIOUS EMPLOYMENT:
2010- 2021
Valley Presbyterian Service Corporation Manager : Gilbert Podesta
7400 Van Nuys Blvd #120, Van Nuys CA 91405
Position: Medical Assistant Front Office Supervisor Duties:
• Open- Close Office
• Answering Multiple Phone Call
• Maintain Office Organized
• Activated CHDP / Family pact
•Assist patients contacting health plans for PCP changes.
• Random office work
• Verifying Insurance
• Take payments
• Costumer service
• Scheduling/ Confirming Appointments
• Filing/ Preparing Charts For Patients
• Submitted authorization for medical HMO patients.
• Checking Authorization Status, set up appointment with approved specialist.
• Inventory
• Check what HEDIS measures are missing to bring patients in to make sure everything is met.
• Translated for medical provider, with only Spanish speaking patients. 2009-2010 Marshals Encino - Supervisor: {Anna}
15945 Ventura Boulevard, Encino, Ca 91436
Position: Cashier/ Floor Distributer
Duties:
• Putting Out New Merchandise Every Day.
• Keeping My Department Clean & Organized.
• Taking Payments/ Returns
• Customer Service
2008-2009 Abm Medical - Supervisors: {Dr. Mortazai - Dr. Mortezaifard} 22554 Ventura Blvd. #201, Woodland Hills Ca 91364
Position: Medical Assistant Front/Back Office
Duties:
• Opening – Closing Office
• Assisted Dr.’S With Patient’s
• Preparing Patient Prior To Treatment
• Patient Rooming
• Maintain /Office Clean
• Took Payments
• Scheduled Appointments
REFRENCES:
Upon Request.
Contact this candidate