Personal assistant
Resume:
RACHEL EYIAH
Dansoman, Accra-Ghana
ad77gm@r.postjobfree.com
SUMMARY
Detailed-oriented, organized, and self-motivated professional with a passion in managing executive- level administrative duties, and providing essential support to company executives and leadership. I thrive in fast-paced environments, excel in multitasking, uphold high standards of professionalism and confidentiality, and have a talent for multitasking under pressure to meet stringent deadlines and priorities.
Dedicated team player with exceptional communication and customer service skills, committed to personal and professional growth, and eager to contribute to team success. WORK EXPERIENCE
Personal Assistant To CEO & Executive Director (January 2023 – present) Unicom Chemist Ltd, Accra-Ghana
Executive Assistance
• Manage the directors’ schedules and coordinate meetings and appointments
• Act as a liaison between the directors and internal/external stakeholders
• Coordinate domestic and international travel arrangements
• Coordinating high-level meetings, events, and logistics
• Attend meetings, record minutes, and track action items.
• Manage confidential correspondence on behalf of the Managing Director
• Manage email communication with internal and external stakeholders
• Manage sensitive information and ensure confidentiality
• Review and approve final product artwork and packaging specifications before manufacturing
• Confirm and approve the final proforma invoice before manufacturing
• Compose agreements and contracts for business transactions
• Serve as a signatory to confidential documents in their absence Secretarial and Office Management
• Compose and proofread letters, memos, articles, proposals, and profiles.
• Organize and maintain filing systems for physical and electronic documents.
• Manage and control access to directors, including security protocols and visitor monitoring
• Manage incoming and outgoing correspondence
• Manage office supplies and stationery
• Provide administrative support to other departments.
• Utilize office software and tools proficiently.
• Execute additional tasks as delegated
Communication and Customer Service
• Serve as the first point of contact for clients, executives, and internal partners.
• Act as a liaison between the directors and various departments.
• Manage incoming and outgoing email communication
• Professionally handle incoming calls, screening and directing them appropriately
• Attend to all visitors meeting with the Managing Director and Executive Director.
• Handle customer inquiries and provide excellent service. Financial
• Manage petty cash
• Coordinate with the finance team to process reimbursement payments for approved expenses promptly
• Coordinate with the finance department to process invoices and payments related to personal expenses or business activities of the Directors
• Manage receipts for expenses incurred by the Directors, including travel, meals, supplies, and other business-related expenses
Social Media Management
• Manage the company’s TikTok account.
• Assist in advertising and promotional activities, including product photoshoots
• Act as the brand ambassador and model for some products
• Create content for engagement
.
Procurement Assistant (April 2024 - present)
• Manage purchase orders, ensuring accurate processing, tracking, and timely delivery.
• Serve as the liaison between suppliers and the company, managing procurement activities.
• Monitor inventory levels, and implement control measures to optimize stock and reduce costs.
• Maintain procurement documentation and records.
• Coordinate with the finance department for timely payment processing.
• Handle incoming calls from suppliers with efficiency and courtesy.
• Ensure readiness for receiving and unloading deliveries. Administrative Assistant & Secretary (October 2021 – October 2022) Ghana Revenue Authority, Cape Coast-Ghana
(National Service)
Secretarial and Office Management
• Served as a liaison between company executives, departments, and external parties.
• Represented Administrator in her absence, ensuring continuity of operations
• Attended meetings, recorded minutes accurately, and tracked action items for timely follow-up and completion
• Composed correspondence, letters, memos, reports, emails, presentations
• Coordinated appointments, meetings, events, and conferences effectively.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
• Proofread documents for accuracy and clarity, ensuring high-quality standards
• Managed and controlled access to the Office Manager, maintaining security protocols and monitoring visitors’ entry
• Coordinated meal arrangements for the manager, administrator, and other executives
• Handled personal errands for the manager and administrator promptly.
• Execute additional tasks as delegated
Communication and Customer Service
• Professionally welcomed and attended to all visitors meeting with the Manager and Administrator, ensuring a warm and hospitable atmosphere.
• Professionally addressed inquiries, and directed them appropriately
• Managed incoming calls efficiently, screening and directing them appropriately. Financial
• Compiled documents and data for tax clearance processes.
• Prepared Tax Clearance Certificate and VAT Clearance Certificate for regulatory compliance.
• Processed and reconciled invoices and expense reports, coordinating with accounting as needed.
• Maintained up-to-date records of tax-related documentation and compliance status.
• Monitor taxpayer compliance with tax laws and regulations through audits
• Coordinated with the accounts department for the procurement and management of office stationery
SKILLS
• Strong attention to detail •Multitasking
• Time management •Business administration
• Excellent communication skills •Team player
• Exceptional customer service •Professionalism
• Effective at prioritizing tasks •Microsoft Office Proficiency
• Organizational skills
EDUCATION
University Of Cape Coast (Cape Coast, Central Region-Ghana) Bachelor of Science (Hospitality Management)
2017 – 2021
Swedru Senior High School (Agona Swedru, Central Region-Ghana) Home Economics
2013 – 2016
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